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Business Profile

Property Management

Sentry Management, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sentry Management, Inc. has 46 locations, listed below.

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    Customer Review Ratings

    3.34

    Average of 169 Customer Reviews

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    Review Details

    • Dave W

      Date: 09/05/2024

      ********,For some reason it will not let me leave review, here is my review:******** ******** was very helpful and supplied me with the information I needed unlike the 20 other employees I have tried to reach before. They were rude but ******** took time to explain and agree with me on a ************ have a great employee in ********!!

      Sentry Management, Inc.

      Date: 09/29/2024

      Thank you for your positive feedback. Our goal is for every homeowner to be a satisfied customer.

    • Daniel M

      Date: 08/19/2024

      ****************************** is absolutely phenomenal. I never thought my wildest dreams that having to paint my house and keep a few other things was gonna cost me so much but then after getting with ******************* and things seemed to calm down, I think we got everything worked out and she was just absolutely phenomenal all along the way, personally working with her for the past month or two has been great. My life was not going the greatest and then I got hit with this and she helped me throughout each step and Im hoping we got everything rectified and everybodys happy now that Miss ***** is truly awesome .

      Sentry Management, Inc.

      Date: 08/28/2024

      We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!

    • Ericka K

      Date: 08/15/2024

      ****************** and *********** Team, I wanted to take a moment to express my sincere thanks for the quick and efficient repair of the light. Your prompt attention to the issue has not gone unnoticed, and I truly appreciate the effort you put into getting it resolved so swiftly.Its clear that you and your team all take pride in your work, and it certainly shows. Thank you for the excellent job youre all doing. Your hard work makes a big difference, and its very much appreciated.

      Sentry Management, Inc.

      Date: 08/28/2024

      Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. We appreciate you taking the time to leave this review of your experience, along with a 5-star rating!

    • Stan K

      Date: 08/12/2024

      My interactions with ***************************** with Sentry have always been present and helpful.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you for your feedback and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

    • Carol C

      Date: 08/09/2024

      You listened and didn't interrupt! Asked the right questions, and got back with me in a timely manner. ********* was polite and kind. I appreciated her help.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you for your 5-star rating! We are always pleased to know our homeowners are receiving stellar service.

    • Leonardo Z

      Date: 08/08/2024

      Great company. Honest, responsive, knowledgeable, and willing to the extra mile for their clients.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

    • Frank P

      Date: 08/08/2024

      I like to say that my experience with the management at the ************************ has be very positive and professional at all times. I understand how challenging managing the community and it's resources would be but I am impressed with the attention and maturity with which our management team of ********************* and his team are always prepared to keep Bella Terra a community that is up to date on matters that really count.

      Sentry Management, Inc.

      Date: 08/23/2024

      Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Thank you for the 5-star rating!

    • MELODEE C

      Date: 08/07/2024

      They have done well in our small community. Each time we have needed extra attention or questions answered, they did their best to timely reply. Hopefully, the fees will not substantially increase.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you for your feedback and the 4-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team, and we look forward to earning that 5th star!!

    • Mirela S

      Date: 07/30/2024

      This company is extremely poor quality. They charge a lot, hire expensive contractors that have poor work ethics, do work underneath industry standards and jeopardize safety. Trees are not trimmed, roofs are leaky and the roofers hired charge to do work as badly as the one before, who was fired. The manager socializes with board members and neglects his duties. The yard debris is blown on our porches, the grass is destroyed by heavy machinery, the pond is filthy, but they charge each owner $600/ month. When we call, they behave as if they pay us, and make us a favor to pick up; completely shameless and rude. They have double standards against owners who speak their minds; absolute discrimination. Our board is old people who are either benefiting themselves or just unable to comprehend the rip off. Some are really cozy with the manager who visits their property, outside of regular meeting times. Find a good manager and save money. STAY AWAY.

      Sentry Management, Inc.

      Date: 08/20/2024

      Thank you for taking the time to share your experiences and perception. Oftentimes homeowner do not understand the role of an association management company in their community. We do not hire vendors. We are not property managers. We do not charge owners assessment fees. We work at the direction of the board, and according to the association governing documents. We are not the decision makers for the community, but do work to ensure that the normal course of business for the association is within state statutes. We are disappointed if these are your experiences. It does appear that you care a lot about your community and we would encourage you to attend board meetings to make a positive difference.

    • Eduard P

      Date: 07/30/2024

      This is the second community Ive lived in managed by Sentry, and so far, everything has been excellent and handled professionally. My previous experience with Sentry was outstanding, and in this new community, *******************, the property manager, has gone above and beyond to make the transition smooth and enjoyable.

      Sentry Management, Inc.

      Date: 08/10/2024

      We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!

    Sentry Management, Inc. is BBB Accredited.

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