Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sentry Management, Inc. has 46 locations, listed below.

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  Sentry Management, Inc.

  2180 W State Road 434 Ste 5000 Longwood, FL 32779-5042

  
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  Sentry Management, Inc.

  8425 Keystone Crossing STE 108 Indianapolis, IN 46240-4322

  
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  Sentry Management, Inc.

  2200 Defense Hwy STE 405 Crofton, MD 21114-2929

  
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  Sentry Management, Inc.

  7770 Jefferson St NE Suite 102 Albuquerque, NM 87109-4368

  
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  Sentry Management

  7031 Vista Drive West Des Moines, IA 50266

  

Review Details

• Review fromA. M.

  Date: 05/06/2025

  1 star
  HORRIBLE VINDICTIVE BULLY **** *******. If you dont agree with her, or do things her way (or sentry way) she subjects your community free game for the opinions of all other managers in the office as to how they would make us do it the sentry way. Extremely unprofessional. She would threaten her staff if they spoke to anyone in our community or our manager at the time they could look for another job. She has done nothing but LIE to us, our homeowners. She has made defamatory comments about us, our community and our former manager to vendors that we work with. Mine and our presidents signatures were forged, we went to corporate with this instead of doing an investigation we were told they were not forged and swept it under the rug, Im not stupid enough to sign ANY document let alone a LEGAL document that has both my first and last names misspelled. We parted ways in mid March, thats when she found out about the forgery and she too claimed it wasnt forged because thats what she was told by corporate. She had access to ALL our money, and while she still had control over our operating funds she NEVER paid our bills, insurance cancelled (has been reinstated). Myself and our president went to the office to pick up checks and invoices as a favor to our new management company. The incompetent office manager gave us a paper to sign, we refused 1. the previous office managers name was on the paper 2. there were items missing from what was requested. We got to the car and discovered that we were missing funds for over $300,000.00 so we filed a police report to protect us and our new management company. Also the invoices we received were never opened and they were the water and electric bills for our community.She just turned that check over 3 days ago, and the president of our management company had to go get the check from her. Advice if you choose to use them: DONT disagree, question or call **** out on her BS or shell retaliate against you too.

  Sentry Management, Inc.

  Date: 05/23/2025

  We take these types of defamatory allegations seriously and have submitted this feedback to upper management for review.

  Sentry Management, Inc.

  Date: 05/23/2025

  We take these types of defamatory allegations seriously and have submitted this feedback to upper management for review.

  A. M.

  Date: 05/26/2025

  You havent taken any of this seriously, youve swept it under the rug and continue to believe Barbs lies, so tell what if anything is going to change?

• Review fromMartin W

  Date: 05/06/2025

  5 stars
  Our Property Manager with Sentry is truly awesome, always responsive and on top of all things pertaining to our community. Sentry also has a tremendous management and support staff; we really do not have any issues current or past that Sentry has not been able to resolve. They keep us informed and incompliance with all State regulations and new laws.
  If you are seeking a great Property Management firm, I highly recommend using Sentry.

  Sentry Management, Inc.

  Date: 05/23/2025

  Thank you for your feedback and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

  Sentry Management, Inc.

  Date: 05/23/2025

  Thank you for your feedback and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

• Review fromKen S

  Date: 05/03/2025

  4 stars
  ****** has been a consummate professional in my dealings as an ********* member in *******************. She is responsive and courteous even when challenged, maintaining a professional attitude which ends up refusing the situation. Thanks ************ bless you and your recent arrival!

  Sentry Management, Inc.

  Date: 05/23/2025

  Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

• Review fromTracey S

  Date: 05/01/2025

  5 stars
  Our property manager ** *** ********* is very professional, a great communicator and always helpful. She is very positive and pleasure to work with.

  Sentry Management, Inc.

  Date: 05/23/2025

  Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

• Review fromSteve L

  Date: 04/24/2025

  5 stars
  Sentry has been a superb management organization to work with. They keep the facilities in working order and keep the owners informed of all activities. Their communication is timely, accurate and always doing their best to protect your investment and the safety of the resident. ******* is very response and acts promptly on any issues brought to her attention. Highly recommend.

  Sentry Management, Inc.

  Date: 05/23/2025

  Thank you for your feedback and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

• Review fromSpencer F

  Date: 04/17/2025

  5 stars
  ** *** ********* is a Saint. She really cares about each community and you can tell the **** lasting impacts she makes at each one. Amazing work

  Sentry Management, Inc.

  Date: 05/01/2025

  Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Please let us know if there is anything we can do to improve our service to your community. Thank you for the 5-star rating.

• Review fromJUDY S

  Date: 04/10/2025

  5 stars
  As a fairly new board member, I've had a lot of questions. ***** *** has been calm, informative, educational and helpful 100% of the time. ***** has been above par in working with our community. I've enjoyed my second year as president and depend on his expertise and guidance. As a local business owner, I understand customer service. I can't thank ******************** enough for having ***** over our community.Thank you,**** *******, Oregon Trace President

  Sentry Management, Inc.

  Date: 04/24/2025

  Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Please let us know if there is anything we can do to improve our service to your community. Thank you for the 5-star rating.

• Review fromHenry O

  Date: 04/09/2025

  5 stars
  Outstanding Property Manager Highly Recommend!I have had the pleasure of working with ***** ***** of Sentry Management on several projects, and I can confidently say they are one of the most professional and reliable property managers Ive worked with. Their attention to detail, excellent communication, and ability to handle challenges with ease make every project run smoothly.Not only are they highly skilled and knowledgeable, but they are also a great person to work withalways courteous, proactive, and solution-oriented. Their commitment to maintaining and improving properties is evident in everything they do.I highly recommend ***** ***** to anyone looking for a dedicated and professional property manager who truly cares about their work and the people they work with. Looking forward to more successful projects together.***** with G&A Certified Roofing North

  Sentry Management, Inc.

  Date: 04/18/2025

  We appreciate our vendors and consider them trusted partners in providing top-quality service to the communities we are honored to serve. Thank you for the wonderful review and the five-star rating.

• Review fromLenore R

  Date: 04/07/2025

  5 stars
  Confirming my excellent response and repair from Sentry Management! From my original email to ******** to the finished job by the men, our experience could not have been better. All my emails were promptly replied to, my requests and concerns addressed and the work completed expertly and satisfactorily! Thank you Sentry!

  Sentry Management, Inc.

  Date: 07/23/2025

  Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Please let us know if there is anything we can do to improve our service to your community. Thank you for the 5-star rating.

• Review fromJudy D

  Date: 04/07/2025

  1 star
  This company willfully breaks the law, even after being advised that a horrible *** president may instruct them to break the laws of Idaho out of ignorance and hate, but it is incumbent on both to know and obey the laws. They use the instructions of the **** if they are the management company being paid you would think they would advise the *** to use proper due process, and that they can not fail too just because of ignorance on the part of the Board. Both lack competence and have been notified of there failure in every category, neglect by the association , lack of due process, ongoing billing errors, failure of any person at any level in the company to follow through with any level of customer service, or integrity, an absolute refusal to do the right thing , I have never been more disgusted with any company. If I could give them a zero I would. Our neighborhood is experiencing severe neglect under there management, nothing is ever done according to our Bylaws , ***'s, 18 months to fix a tennis court net, The management company caused damage to our common area over a year ago that caused , the loss of another tree, that has not been replaced, a lot of trees in the neighborhood are diseased and have not been treated for many years now, Sprinklers are out of adjustment and damaging the new fence for over a year, there are boards missing in the fence for over a year. This is not acceptable, all while harassing neighbors over far less of a problem then they have caused and are ignoring. The double standard is a joke. I understand the *** Board shares in the problems, but they need better guidance from a management company all residents are paying to improve the management of our area, not defend beyond the scope of current laws the failures of the Board to manage anything correctly. I have given both the company and the *** every opportunity to do the right thing and no-one will. **************************** ,*****

  Sentry Management, Inc.

  Date: 04/18/2025

  We are disheartened by this perception of Sentry Management. In reviewing this feedback, we found that appropriate information has been shared with the homeowner. We do take these derogatory allegations seriously and will respectfully decline to comment further. Ultimately, we will continue to nurture communities we are all proud to call home.