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Business Profile

Used and Rebuilt Auto Parts

AM Used Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Reviews

This profile includes reviews for AM Used Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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AM Used Auto Parts has 4 locations, listed below.

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    Customer Review Ratings

    1.89

    Average of 98 Customer Reviews

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    Review Details

    • James M

      Date: 07/23/2024

      I bought a engine from these people they said had 42,000 mi when I received it it looked okay on the outside I pulled the valve covers off and the oil pan and the timing chain cover and I reviewed this engine had way more than 42,000 mi maybe 240 or better it had sand on top of the valves send in the timing chain cover was bronze color from being ran without oil little grooves in the cams I called them they told me they were going to take care of it I had to get a $490 cashiers check to mail to them to send it back I had to wait a week today received it then they told me where to bring it so I did that thinking I was going to get my money back they gave me part of my money back charge me a 25% restocking feed I did this within 30 days The water inlets were almost rusted off on the engine I put a letter inside the valve cover saying that this engine is no good and what they told me that it had 42,000 mi and my name and number well like a month later I'll get a call from somebody in Arkansas they ship this engine to them telling them that they just pulled it out of a truck and it had 72,000 mi now then they don't want to answer your calls when you make a complaint this place is a scam they don't want to refund me my money and the guy that received the engine in Arkansas they don't answer his calls no more I'm going to have to go to Florida and take them to court I really would like to see the owner go to jail for this He's doing this to a lot of people I see this place should be shut down at first they'll send you a text message with all the prices so I'll pick the one with the lowest mileage and boy did I get ripped off after buying gaskets for this piece of junk when you talk to them they tell you what you want to hear and they tell you have a blessed day they told me that the owner was going to reach out to me he never did I have pictures and videos of everything The engine I pulled out had 140,000 mi And looks like a new engine compare to the one they sent me

      AM Used Auto Parts

      Date: 07/24/2024

      Good Morning, we apologize about this. I'm looking into this and I assure you it will be handle. Thanks

      James M

      Date: 07/25/2024

      I don't think they will. I seen plenty complaints and they never did anything they always said they're going to get back with you and never do

    • Ibrahima T

      Date: 07/20/2024

      I decided to give this review some time before letting AM USED AUTO PARTS know how I feel. This was a terrible experience. I purchased an engine for $2500 and it claimed to only have 54K miles on it. It took forever to receive the engine. When my mechanic received the engine, I paid him $2200 to replace the engine. The car was ready May 25 and I picked it up May 25. While driving on June 25, the car suddenly started driving rough. When I took it to the nearest mechanic, it showed that cylinder 6 is misfiring and I contacted my sales representative AM AJUTO, ****************** about the problem. I did not even get a message of apology from ******************. The next day, I was contacted by someone named ***** from warranty. My mechanic replaced all the sparkplugs, coils and wires to no avail. I sent ***** the information he requested on June 9. Today is June 20 and I still have not heard back from anyone. Before I purchased the engine, the responses were on point, but now, no one is responding to my messages. Besides the fact that I spent $4700 between the engine and the labor, I have lost money on extra parts, extra labor and at work. How would you feel if you spent $4700 and lost all of it in just 30 days? How is it that an engine with 54K miles goes bad in 30 days? Or is it really 54K miles? AM USED AUTO PARTS has been a disappointment and I will not be going down quietly.

    • George M

      Date: 07/16/2024

      They are scam business they sell parts that don't even work and then they don't stand by the warranties on them

    • Lawrence C

      Date: 07/15/2024

      I bought a replacement engine for my Dodge Magnum 2.7 a year ago and it started to develop a ticking from the left head. I contacted the company numerous times and spoke to two different representatives. I sent them a video of the issue and was told the mechanic will review it and get back to me. After getting no response from the company I have no choice but to file a complaint with the BBB. I am on disability and can't afford to purchase another vehicle so I thought putting money into my car and maybe get at least a few more years out of it. Boy was I wrong! To date I've invested around 6k into a car worth half that and now I couldn't get rid of it unless I part it out Buyers beware of this company and spend your hard earned money elsewhere!

    • Gregory W

      Date: 07/12/2024

      ALERT. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I purchased a used engine for a BMW 330i. The delivery was delayed and when I inquired a was told that the motor was been tested. When the engine finally arrived, it had no compression. I was told to video the compression test and submit it with the receipt for the installation and they would send a replacement. After doing so , the rep requested more and more things until the service center refuses to do anything thing else. So now I'm stuck with a bad used engine, with the AM extended warranty.

    • Diego V

      Date: 06/12/2024

      DO NOT BUY BAD ENGINES THEY TOLD ME ENGINE HAD 84k BUT IT REALLY HAD 266!!!!!!!!!!!!!!!

    • Steve w

      Date: 05/10/2024

      The same sold me a bad engine for $2100 and took my money and ran, not even a sorry. They are a fraud. They ought to be out of business

    • Stephen J

      Date: 04/28/2024

      Bad company to buy from...took my money and run with it..sold me a bad engine that never left the mechanic shop...engine was missing on 2 cylinders..I contact AM parts and the didn't try to help me solve problem at all..left me $2700 bucks in the hold after I paid for installation..im totally piss with this so call business..this the second review I posted and they keep removing it..ill never buy from them again and I don't advise you either.. Stephen the unhappy customer...




    • Latara J

      Date: 04/17/2024

      Was sold a bad transmission in January. Transmission stopped working after 30 days! Sent emails and have called numerous times with no response. At this point I just want my $925 back. I will never do business with them again. 3 different mechanics told me the transmission was bad in my car.

    • Martha L

      Date: 04/03/2024

      This place is ********...I purchased a transmission for $1300 had it ship to a machic shop they put it in and it don't move are make any sound.i call am they tell me I got to bring to a dealer to program ,reflash.... that's another $600 I found a transmission shop that programs cars pay$200 it still don't run the mechanic told me the transmission I purchased from Am is worst then the one that they took out my car..they don't want to give me my money are another transmission.....please don't purchase anything from these people they are skimming people out there money.I didn't want to leave no ? but you had to..to be able to leave a review.




    AM Used Auto Parts is NOT a BBB Accredited Business.

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