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Business Profile

Used and Rebuilt Auto Parts

AM Used Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Reviews

This profile includes reviews for AM Used Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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AM Used Auto Parts has 4 locations, listed below.

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    Customer Review Ratings

    1.89

    Average of 67 Customer Reviews

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    Review Details

    • Joshua C

      Date: 09/17/2025

      I was looking for an engine for my 08' ***** HHR. Came across AM auto, engine I was looking for was easy to find. Had great mileage, amazing warranty, customer service was amazing. Super easy to deal with. Order was shipped earlier than expected. All in all. AM auto is a highly recommended company for all your engine needs. Thank you AM auto. You have my business in the future.

    • PETER O

      Date: 09/17/2025

      Awesome experience, got on the web found the part ordered it they called to verify and the emailed when it shipped and it got here when they said it would.definitely will use them again !

    • Amber D

      Date: 09/17/2025

      Super speedy service. Was delivered on a sturdy pallet. Couldnt beat the price.

    • Arti K

      Date: 09/11/2025

      I ordered a Subaru transmission from them. They said it had 40k miles on it. It didnt look like it. I installed the transmission and it ended up being bad. They claim 3 years warrany. I sent them what they needed for warranty claim. They stopped replying to emails, they dont answer my calls. Very bad customer service and a scam.

    • Craig S

      Date: 09/11/2025

      This company is a scam. Buyer Beware. Transmission received was subpar, metal in the pan. Mechanic had to remove transmission, incurring additional cost for me. AM Auto Parts couldn't supply testing data. I returned the subpar transmission to original company that AM Auto Parts purchased from for zero cost of restocking. AM Auto Parts got full refund of cost from Butler Salvage Parts in Pensacola. AM Auto Parts still charged me a 25% restocking fee. How is that possible? What a terrible way to do business. When talking to Daniel (who says he has no boss) he reads the company line and refuses to acknowledge that the 25% is a cost that should not be charged to the end customer because they weren't charged either. How can they charge for a fee that they were never charged by Butler? Its been 35 days of back and forth, given the run around and placed on extensive phone holds. AM Parts is the Karen of the Auto Parts industry. Sad state they are in, legally scamming because they have a contract based on unknowns and billing frauds. Small claims court here we come.




    • Darwin W

      Date: 08/25/2025

      AM Autoparts. they contacted me by phone stating they had a transmission for my vehicle with only 47,000 miles on it. With a price of $1,100 and free shipping I thought that was a pretty good deal so I purchased it from them. Little did I know the scam. let me explain the scam to you. Here goes they send you out a junk car part then they tell you you can return it for a 25% restocking fee and a $400 shipping fee. And here's the thing they don't even have the auto parts. they're purchasing him from junk yards around the country and having them sent to you they don't care about the miles they don't care about the condition they just have it shipped to you. it could be junk it could be a core it don't matter to them it's all about them getting the money from your credit card or your debit card and once you sign that contract they think it's airtight. But I think if all of us here can prove that they did not fulfill their contract we could have a class action lawsuit against them if we all gather together. Well here is the story I ordered a transmission from them they had one shipped to me from a junkyard in the United States this one in particular Kansas City they said that they tested the part which is a lie they did not test the part I mean a.m. auto parts that is they said they inspected it which they did not they told me it had 47,000 miles on it which it does not it has 148,000 Mi on it which it says on the tag that the junkyard put on it. There's also no VIN number on it so AM Autoparts is reselling without VIN numbers might be highly illegal. Now let's see if these scumbags reply to this that's exactly how this company functions they do not care about the customer it is all about getting your money and leaving you with a non-function mean part. And that's your scam boys explain this one away.




    • Blessed K

      Date: 08/22/2025

      This company is a scam. They sent me a broken transmission. But because the part wasnt installed within 30 days they are saying I cant have a refund! How was a broken part supposed to be installed. I wasted $2100 paying these people and the shop for them to scam me out of my money.

    • Steven S

      Date: 08/14/2025

      Yes, my name is ***** *****.This company stole eight thousand dollars of my money. They sent me documentation stating that my motor had twenty nine thousand miles on it, and then yeah, the other motor had fifty seven thousand. When the motors arrived at my business here in north carolina, there was a vehicle identification tax, stating that the motor had a hundred and fifty eighty one thousand miles on one motor and the other had a hundred and fifty one thousand people miles. Absolutely, nobody cares the federal protection agency. The Better Business Bureau doesn't care. Or the police department, all it is is one big scam.Nobody gives a **** about anybody.They let this company continue working.And ripping off hardworking americans. My phone number is I'm hiring an attorney to go after these clowns, please contact me if you want to get on the bandwagon. Against this company that has stolled thousands, maybe hundreds of thousands. And yet nobody cares, they let them continue operating, we've taken advantage of hard work and Americans, and they could give less than a **** about your feelings. Your family situation, your financial issu. And come, i'm retired and have very little money. What this company is doing is a felony, but if you were to do something like that, you would be put in jail, but yes, they don't care for me. All they care about is letting these companies operate so they can get some type of kick back.

    • Tommy C

      Date: 08/01/2025

      Absolutely the worst company I've ever dealt with. You sent me the wrong transmission—twice. First, a 4-wheel drive when it wasn’t even close to what I needed. Then you sent a rear-wheel drive that STILL didn’t match my steering column linkage. Neither transmission worked, and both were misrepresented. Instead of owning your mistake, you sent me a YouTube video like I was an idiot. I’ve got Master Techs working on this—not some backyard job. Then you had the nerve to ask for my VIN after everything was installed—news flash: it was on top of the transmission the whole time. I told you I’m 650 miles away and even drove all the way to Orlando to try to get this resolved. And only then did you suddenly decide, “Now we can help you.” What kind of garbage customer service is that? Now I’m stuck with a broken vehicle, months of wasted time, and no resolution. Your screw-up has cost me money, time, and the use of my vehicle. And because of you, I’m selling it—because I can’t trust anything you sold me. Your sales reps and managers are completely useless. I've made over 20 calls trying to fix YOUR mistake, and got nothing but attitude and runarounds. Your company sucks. I’m leaving this review everywhere until people know to stay far away.




    • William G

      Date: 07/30/2025

      I bought a transmission for my truck from this company, $1,499.00, paid my mechanic to remove the old one and install this trans. The truck barely made it back to the shop after a short test drive. I contacted the compant and was given a list of required parts for the installation, which included axle seals for the front axles, which have nothing to do with the transmission. That's the hidden language to get out of honoring the warranty. Also was told that I would have to pay for return shipping. I paid the shop $600.00 to do the swap, now more money to take the defective transmission out, crate it up for shipping. This thing is going to the scrap yard and I will not dump more money into trying to get a refund on the piece of junk they sent me. I only wish I'd checked with BBB before I bought this. This company is NOT to be trusted. I left one star rating only because it wouldn't let me leave no stars.

    AM Used Auto Parts is NOT a BBB Accredited Business.

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