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Business Profile

Timeshare Cancellation

ACA Group

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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.75

Average of 197 Customer Reviews

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Review Details

  • Karen T

    Date: 01/23/2025

    What a caring and professional company. After contracting for their services in disolving a time share company, they realized it would be easy to do ourselves. Recognizing that, they contacted us and after reviewing the memorandum from the timeshare, they suggested we do it ourselves and rather than holding us to their contract, they released us. They are kind, understanding and really care about what is best for their clients. I highly recommend their services. Thank you *** !

    ACA Group

    Date: 01/27/2025

    Hi *****,


    Thank you for your kind words and recommendation. Were glad we could provide you with honest guidance and help you determine the best course of action. Doing whats right for our clients is always our top priority, and were pleased to have earned your trust. Thank you for recognizing our commitment to care and professionalismit means a lot to us.

  • Jeff L

    Date: 01/20/2025

    I was cautious about choosing a business to assist me in getting out of my timeshare. I had heard many stories. ACA Group was very straightforward and professional. They explained the process and was honest and maintained great communication throughout the procedure! They are a very good company to work with!

    ACA Group

    Date: 01/27/2025

    ****,

    Thank you for your thoughtful review. We understand how important it is to feel confident in choosing a company for such a significant decision, and were glad we could provide you with a straightforward and professional experience. Maintaining honesty and clear communication is always a top priority for us. We truly appreciate your trust in ACA Group and are happy to have been able to assist you.

  • Nancy P

    Date: 01/20/2025

    We just started with ACA and them trying to get us out legally of our timeshare obligations. Will report back when it happens. Service has been wonderful so far, very attentive.

    ACA Group

    Date: 01/27/2025

    Hi *****,

    Thank you for sharing your experience so far. Were glad to hear that our team has been attentive and that youre satisfied with the service. Were committed to helping you navigate this process and will continue to work diligently to achieve the best outcome for you. We look forward to hearing from you again once everything is finalized.

  • Alex S

    Date: 01/16/2025

    I highly recommend ***. Had a timeshare and hated it. Tried to get out of it with the ********* company and other companies and was a big waste of time. I contacted *** and they had me out of it in less than a year. Anytime I had questions they were able to answer and always kept me up to date. Everyone I ever spoke to was very friendly and helpful. If you have a timeshare and want out call ***.

    ACA Group

    Date: 01/27/2025

    Hi ****,

    Thank you for your glowing review and recommendation. We are so pleased to hear that we could assist you in getting out of your timeshare and that our team kept you informed every step of the way. Providing a smooth, friendly, and efficient experience is what we strive for. We truly appreciate your trust in ACA and are glad we could help you move forward.

  • Doris S

    Date: 01/16/2025

    All the different people we talked to were very helpful and knowledgeable everyone was very friendly and nice talked us through everything

    ACA Group

    Date: 01/27/2025

    Hi *****,

    Thank you for sharing your experience. We are delighted to hear that our team was helpful, knowledgeable, and friendly throughout the process. Guiding you every step of the way is something we take pride in, and we truly appreciate your kind words.

  • Joseph A L

    Date: 12/11/2024

    Did the job in short order, fair with us, and informative all the way.Very happy.

    ACA Group

    Date: 12/23/2024

    Hi ******,

    Were delighted to hear that you found our services efficient, fair, and informative. Its our goal to keep our clients well-informed and satisfied throughout the process. We appreciate your kind words and are very happy to have met your expectations.

  • Robert H

    Date: 12/10/2024

    We had an excellent experience with our interactions with the ACA Group. They were both professional and compassionate. When interviewing us, they did not read from a script but instead asked detailed and thoughtful questions. They spent a lot of time collecting pertinent details that could build a strong legal case to get out of our timeshare. I recommend them without reservation.

    ACA Group

    Date: 12/23/2024

    Hi ******,

    Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you had an excellent experience with our team. At ACA Group, we prioritize a personalized approach, taking the time to understand each client's unique situation to best support their legal needs. Your feedback is greatly appreciated, and it's rewarding to know that our efforts made a positive impact. We're grateful for your trust in us to handle your timeshare exit.

  • Kathy S

    Date: 12/08/2024

    We just started this journey, but so far, everyone has been very helpful. I will leave another review when our journey has come to a conclusion and we are out of our timeshare.

    ACA Group

    Date: 12/23/2024

    Hi *****,

    Thank you for sharing your initial experience with us. We're pleased to hear that our team has been helpful as you begin this journey. We look forward to continuing to support you every step of the way and are committed to helping you achieve a successful exit from your timeshare. We appreciate your feedback and are eager to hear more about your experience once the process is complete.

  • Heidi P

    Date: 12/06/2024

    *** is not a scam. I was concerned and did a lot of research. Its a long process from start to finish. It took more than a year and a half but they did the heavy lifting and I just waited. In the end my timeshare company cancelled my contract. It was expensive but far less so than if I had to pay for years of ever increasing maintenance fees in perpetuity. Worth it.

    ACA Group

    Date: 12/23/2024

    Hi *****,

    Thank you for your thoughtful review and for sharing your experience with others. We understand that exiting a timeshare can be a lengthy process, and we're glad you found value in our services. At ***, we are committed to doing the heavy lifting for our clients, and it's rewarding to see your contract successfully cancelled. We appreciate your trust in us throughout this journey and are pleased to have helped you avoid further maintenance fees.

  • Richard B

    Date: 12/06/2024

    A very good start, the proof will be the release from the time share.

    ACA Group

    Date: 12/23/2024

    Hi *******,

    We're glad to hear about your positive start with us. Rest assured, we are committed to securing your complete release from the timeshare and look forward to delivering on our promises. We appreciate your trust and are here to assist you every step of the way. Thank you.

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