Reviews
Customer Review Ratings
Average of 197 Customer Reviews
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Review fromRick T
Date: 10/19/2023
4 starsWe are new and unsure as to what we are doing and need guidance through this matter. They have most helpful as to putting us at ease. Thank you
ACA Group
Date: 12/01/2023
Dear *******************,
Thank you for taking the time to share your experience with us. We understand that venturing into new and unfamiliar territory can be daunting, and it's our primary goal to provide guidance and reassurance every step of the way. We are delighted to hear that our team has been successful in putting you at ease.
At ACA Group, we believe in empowering our clients with the knowledge and support they need to navigate their situations confidently. Your appreciation for our assistance is deeply valued and encourages us to continue delivering the high standard of service you deserve.
If you have any further questions or need additional guidance, please do not hesitate to reach out. We are here to help you throughout this journey.
Thank you once again for your trust in ACA Group.
Warm regards,
The ACA Group TeamReview fromNathaniel D
Date: 10/18/2023
5 starsExcellent service and great follow-up on this very important topic. Also answered my questions about the exit program very quickly and clearly.ACA Group
Date: 12/01/2023
Dear *********************************,
We are truly grateful for your kind words regarding our service and follow-up. It is heartening to know that we were able to provide you with quick and clear answers to your questions about the exit program. At ACA Group, we recognize the importance of timely and effective communication, especially when it comes to significant matters like this.
Your positive feedback on our service quality is incredibly motivating for our team. We're dedicated to maintaining this level of responsiveness and clarity as we continue to assist you.
Thank you for choosing ACA Group, and please feel free to reach out to us anytime if you have more questions or need further assistance. We're here to support you every step of the way.
Best regards,
The ACA Group TeamReview fromCathy R
Date: 10/17/2023
5 starsThe different group of people I spoke to were so helpful, they are extremely knowledgeable. The definitely have gave me some peace of find. They took their time gathering my information on my timeshare. It had been a stressful ordeal. Im thankful they are there for us.ACA Group
Date: 07/02/2024
Dear *****,
Thank you for your wonderful review and for sharing your experience with us! Were glad to hear that our team was able to provide the support and expertise you needed during what can often be a stressful process. Knowing that we could give you peace of mind and effectively assist with your timeshare situation means a great deal to us.
We appreciate your gratitude, and please remember, were always here to help with any further needs or questions you might have. Thank you for choosing ACA Group!
Warm regards,
The ACA Group TeamReview fromJoshua M
Date: 10/17/2023
5 starsAwesome folks got our “time-scam” cancelled in less than a year!!!????ACA Group
Date: 07/02/2024
Dear ******,
Thank you for the fantastic review! Were thrilled we could assist you in cancelling your timeshare efficiently. Hearing you refer to it as a time-scam really highlights the challenges many face, and were glad to have provided a solution. Your satisfaction and swift resolution is exactly what we strive for at ACA Group.
We appreciate your enthusiasm and are here if you or someone you know needs our assistance in the future. Thanks for choosing ACA Group!
Warm regards,
The ACA Group TeamReview fromDarius K
Date: 10/17/2023
5 starsWe spoke with you guys today. Were so excited to start this process. My husbands mother left this to us and we wanted nothing to do with it and we thought we were stuck with it. Thank you again!ACA Group
Date: 07/02/2024
Dear ******,
Thank you for sharing your initial impressions with us! Were excited to have the opportunity to assist you in resolving the timeshare situation left by your husbands mother. We understand the complexities such situations can entail, and its our goal to make this process as smooth and stress-free as possible for you. We appreciate your trust in us, and were here to support you every step of the way.
Thank you for choosing ACA Group, and we look forward to helping you achieve the freedom you desire from your timeshare.
Warm regards,
The ACA Group TeamReview fromKim S
Date: 10/15/2023
5 starsI can't thank you guys enough for all of the support you have given me and my husband through this whole process. We never thought we would be able to get out of this. Thank you.ACA Group
Date: 10/16/2023
Dear ***,
We are truly humbled by your kind words. It's heartening to know that we were able to provide the support and assistance you and your husband needed during this time. At ACA GROUP, our utmost priority is to be there for our clients every step of the way, and your feedback reaffirms the work we put into achieving that goal.
Remember, you're never alone in your journey, and we are always here to help and support you.
Thank you for entrusting us with your needs. We hope to continue being a source of guidance and support for you in the future.
Warm regards,ACA GROUP TEAMReview fromRoxanne F
Date: 10/11/2023
5 starsExcellent staff,courteous ,very professional ,thankyou! Would Highly recommend. Thankyou so very much!ACA Group
Date: 10/16/2023
Dear *******,
Thank you so much for taking the time to leave such a positive review! We are delighted to hear that you had a great experience with our team at ACA Group. Our staff works diligently to provide the best service possible, and it's always heartening to hear that their efforts are appreciated.
Your recommendation means a lot to us and serves as an encouragement to continue providing excellent service.
Once again, thank you for your kind words. We hope to serve you again in the future!
Warm regards,ACA GROUP TEAMReview fromDeborah N
Date: 10/10/2023
5 starsMy heart is so pleased to have had your company on my side during this process. The day you took my case I instantly felt relief. I felt I had someone I could trust and who had helped others out from under their burden also. I appreciated your concern and updates to keep me informed. Please give my heartfelt appreciation to everyone who had a part in making my life calm, stress free and free from my mistake of this timeshare. Everyone explained things to me so nothing was hidden. I will be sharing my success with everyone I know. With great gratitude. Thank you. *******ACA Group
Date: 10/11/2023
Dear **********************,
We are deeply touched by your heartfelt words. It was our utmost priority to ensure you felt supported and informed throughout the entire process. Were thrilled to hear that our team at ACA Group made a positive difference in your journey. Your trust in us means the world, and were pleased that we could alleviate the stress associated with your timeshare. We genuinely appreciate your kind sentiments and will definitely pass on your gratitude to everyone involved. Thank you for considering us worthy of recommending to others, and should you ever need assistance again, were here for you.
Warm wishes,
ACA Group TeamReview fromDerrick H
Date: 10/09/2023
5 starsI recently decided to hire ACA group in January of last year. We got the notice today that we are no longer in our timeshare contract. We couldnt be happier!ACA Group
Date: 10/11/2023
Dear **********************,
Thank you so much for your kind words. Were delighted to hear that youre satisfied with the services ACA Group provided. It was our pleasure assisting you out of your timeshare contract, and were thrilled to know youre happy with the outcome. Should you have any future needs or questions, please dont hesitate to reach out.
Warm regards,
ACA Group TeamReview fromAliza N
Date: 10/07/2023
5 starsWhen I first started the process I was really scared. I didn't know how this whole thing was going to go. I already felt taken advantage of by the timeshare company. It's been 11 months now I we just got our notice that we are no longer responsible for the timeshare! Thank you ACA Group!ACA Group
Date: 10/09/2023
Dear *****,
We truly appreciate your heartfelt review! At ACA Group, our foremost aim is to ensure that our clients feel supported and informed every step of the way. Its wonderful to hear that youve achieved a successful outcome. Thank you for trusting us during this journey, and know that we are always here for you.
Warm regards,
ACA Group Team
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