Reviews
Customer Review Ratings
Average of 247 Customer Reviews
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Review fromDorothy K.
Date: 02/04/2024
5 starsStorm Smart is a well- run company that aims for A+ customer satisfaction, and they succeed at this goal. All promises for installation were made on time. The installer, ************ was totally awesome: knowledgeable, detail oriented, wonderful work ethic, respectful of my property, and very pleasant to work with. I'd give this company 10 stars if I could. Top notch in every aspect.
Storm Smart Building Systems, LLC
Date: 02/05/2024
Thank you for the kind words for *** and the rest of the Storm Smart team, *******! We greatly appreciate you.Review fromSteve A
Date: 02/03/2024
5 starsGreat product, highly recommend them. The installer was amazing, so glad we chose Storm Smart.Storm Smart Building Systems, LLC
Date: 02/05/2024
Thank you for the kind words and 5 stars, ************** was our pleasure to serve you.Review fromjulie m
Date: 02/01/2024
5 starsThese storm shades are wonderful and would highly recommend Storm Smart.Storm Smart Building Systems, LLC
Date: 02/05/2024
Thank you for the review and kind words, *****! We know you will love all of the benefits that our Storm Catcher Screens provide.Review fromFrank & Beth D
Date: 01/30/2024
5 starsGreat products everyone we worked with was wonderful, professional and very knowledgeable about products. Installation was perfect and recommend them to neighbors!Storm Smart Building Systems, LLC
Date: 01/30/2024
We love to hear comments like this, ***** and ****!! Thank you for taking the time to let us know that you enjoyed your Storm Smart experience!Review fromRon S
Date: 01/16/2024
5 starsGreat product and top notch installers. Continue to find benefits beyond storm protection.Storm Smart Building Systems, LLC
Date: 01/30/2024
We are glad that you are very happy with your purchase, ******! It was our pleasure to serve you.Review fromJoseph C
Date: 12/29/2023
1 starWe are extremely disappointed with our repeated attempts to schedule a repair. In September our home watch contractor discovered a problem with the roll up fabric shutter covering our front door and foyer windows. The shutter cannot be opened and as a result there is no access into the front of the house which creates a number of problems for service providers and visitors. It is a very large area; with the shutter about 24' tall and 9 or 10 feet wide. We were given an appointment in late October, about 5 weeks after the initial call. On the date of our inspection we were notified that the assigned tech called out sick and would need to be rescheduled....4 weeks later. The cancellation occurred through no fault of ours we yet had to wait another month. On the next scheduled date the tech arrived at our community. We have three (3) entry gates...one was under construction and the other two were open. The tech arrived at the gate that was under construction, and closed, and left the property. By the time we discovered what happened the tech was already on his way back to Fort Meyers and could not be turned around. We were again told the next appointment would be in another 4 weeks. Finally on the date of the appointment, about 13 weeks after the initial call the assigned tech reported he could not do the repair. 'Something was wrong with gears.' I called the scheduler to complain and initially she* said March for repair, then corrected the next projected service date to the end of January. She also she would report our case to her supervisor. She did give me the name and telephone extension of the supervisor. * I have the names of Scheduler and Supervisor but have chosen not to identify them in this message. I called the Supervisor 4 X over 8 days and left Voice Mails. There was no return call. My home watch called another contractor, they showed up, did the repair and all is now good....Without any help from Storm Smart. I have more but no capacity here. Joe *Review fromGreg H
Date: 12/20/2023
5 starsEntire process was smooth and on time. Finished product was excellent and installation by **** was greatStorm Smart Building Systems, LLC
Date: 12/21/2023
Thank you for sharing your experience with Storm Smart, ****!! It was a pleasure to serve you.Review fromDavid R
Date: 12/19/2023
5 starsFantastic company! Had windows and storm shades installed and the crews were skilled and super respectful. They covered our furnishings and you couldn't even tell they had been there. Thank you for a great installation!Storm Smart Building Systems, LLC
Date: 12/20/2023
Thank you for sharing your kinds words about our products and service, *****!! We will share you comments with our installation team.Review fromTheresa F
Date: 12/19/2023
5 starsWe just had our Storm Smart screen installed yesterday and already love having it. The electrician and the installer were very friendly, knowledgable and efficient. Thank you Storm Smart for a wondeful experience.Storm Smart Building Systems, LLC
Date: 12/20/2023
Thank you for sharing your experience with Storm Smart, *******!! We greatly appreciate your business.Review fromMichael S
Date: 12/16/2023
5 starsWe have had Storm Smart roll down curtains for many years. They performed magnificently during our two recent hurricanes. We recently added storm panels to beef up protection on our impact windows. Overkill?? Maybe so. But after ***, anything is worth the piece of mind. Our installer was efficient and knowledgeable. Highly recommend.Storm Smart Building Systems, LLC
Date: 12/18/2023
Thank you for being a repeat customer and trusting ********************************************* with protecting your home!!
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