Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Storm Smart Building Systems, LLC

Reviews

Customer Review Ratings

4.5/5 stars

Average of 247 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMark B

    Date: 03/02/2024

    5 stars
    Our storm screens were delivered and installed 6 weeks earlier than originally promised. Excellent product. Excellent service!

    Storm Smart Building Systems, LLC

    Date: 03/04/2024

    Thank you for taking the time to review our products and services, ****!! We greatly appreciate your business.
  • Review fromNicole B

    Date: 02/29/2024

    5 stars
    Windows came in over 2 months earlier than expected. Installers were friendly but it all started with the salesman. I got quotes from multiple companies but this salesman was great. I didnt feel a high pressure sales. The product was explained and my questions were answered. No pressure and very knowledgeable.

    Storm Smart Building Systems, LLC

    Date: 03/01/2024

    Thank you for sharing your experience with others, ******!! We appreciate the kind words and know you'll love your new windows.
  • Review fromKen M

    Date: 02/24/2024

    5 stars
    An outstanding product, installed by an outstanding crew! I could not be more pleased with the entire process.

    Storm Smart Building Systems, LLC

    Date: 02/28/2024

    Thank you for sharing your experience with others, *******!! It was our pleasure to serve you.
  • Review fromVirginia L

    Date: 02/24/2024

    5 stars
    From sales, customer service, installer and the Electrician it was 5 star service. Thanks!!

    Storm Smart Building Systems, LLC

    Date: 02/26/2024

    Thank you for 5 stars and review, ********!! We know you will love your Storm Smart products.
  • Review fromRobert A

    Date: 02/23/2024

    1 star
    I spent several thousand dollars having storm smart installed. Took three months to get. The problem is when I needed service , its taking over two months to get service I would not recommend this company . They dont seem to care about customer service

    Storm Smart Building Systems, LLC

    Date: 02/26/2024

    We are sorry for the length of time it has taken to assess and remake the screen for your home. The new screen will be installed on March 11. Thank you for your patience.

    Storm Smart Building Systems, LLC

    Date: 02/29/2024

    We are deeply sorry to hear about your experience with us. We had a cancellation and were able to accommodate an earlier Service Appointment. Thank you for your patience!
  • Review fromKen F

    Date: 02/19/2024

    5 stars
    Great service. The whole process was done well. Very satisfied.

    Storm Smart Building Systems, LLC

    Date: 02/20/2024

    Thank you for the kind words and 5 stars, ***!! We greatly appreciate you taking the time to share your experience with others.
  • Review fromAlexander W

    Date: 02/15/2024

    5 stars
    Our sales rep **** was very intelligent and knew his products well. It was easy to choose Storm Smart. I was very nervous about the install process, but the Storm Smart install team lead by **** (Spelling?) was amazing. We were told it would take three days. The install team was here on time all three days and even finished early on the third day. Our old windows were difficult to remove, and they made it look easy. They cleaned up after themselves, left no damage whatsoever and the windows and doors look amazing! I will use Storm Smart again in the future for electric storm roll down screens on my lanai.

    Storm Smart Building Systems, LLC

    Date: 02/20/2024

    Thank you for the kind words for the Storm Smart team, *********!! We strive for customer satisfaction in everything we do and we are happy to hear that you are delighted with our products and service. We look forward to working with you again!
  • Review fromRICK B

    Date: 02/12/2024

    5 stars
    I believe one of the most *********************** in the construction Industry. Storm Smart ******* replaced my storm damaged Windows and doors with a sense of urgency and kept us updated on his progress. 100% satisfied with the entire Installation progress and I am recommending Storm Smart to everyone who is in need of professional help post *******Way To Go Team Storm Smart!

    Storm Smart Building Systems, LLC

    Date: 02/14/2024

    Thank you for the kind words for Yasmany, ****! We appreciate your business.
  • Review fromRichard S

    Date: 02/11/2024

    5 stars
    From Sales to the install I would recommend Storm Smart. Finished product looks great! Installer.s did a fantastic job!!!!!

    Storm Smart Building Systems, LLC

    Date: 02/12/2024

    Thank you for taking the time to review our product and service, *******! We greatly appreciate your business.
  • Review fromHANS-JOACHIM K

    Date: 02/09/2024

    5 stars
    I like dealing with a one-stop-shop. From beginning to end of our **** repairs" and subsequent upgrades and improvements, I dealt with one company instead of a combination of suppliers, vendors, and installers. The message from the beginning was "We do it all, and we'll take care of you!" At each step of the way, I felt that Storm Smart was totally on top of things. Everything was on time and on budget.

    Storm Smart Building Systems, LLC

    Date: 02/12/2024

    Storm Smart is here to take the stress out of protecting your home. Thank you for the kind review!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.