Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been contacted every day via phone by multiple callers within this organization; spam calls. I have repeatedly informed them that I do not own a business, do not want or need their services, and to never call me again, to put me on their do not contact list. Never works. They call EVERY DAY!

  

  Business Response

  Date: 02/06/2025

  Dear ***,
  
  Thank you for reaching out and bringing this matter to our attention. We sincerely regret any inconvenience or frustration caused by our outreach efforts.
  At Coastal Debt Resolve, we are committed to maintaining ethical and respectful communication, and we take concerns like yours very seriously.
  
  Please be assured that we have immediately removed your contact information from our system to ensure you receive no further communication from our team.
  As part of our internal commitment to compliance, we are also reviewing our outreach procedures to prevent similar concerns in the future.
  
  Your feedback is invaluable in helping us improve, and we deeply regret any distress this may have caused.
  If there are any additional concerns you would like to address, please feel free to contact us directly at ************ or *****************************************************************.
  We appreciate your patience and the opportunity to resolve this matter.
  
  Best regards,
  Coastal Debt Resolve Team

• Initial Complaint

  Date:12/20/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Coastal Debt Resolve has engaged in persistent, deceptive, and harassing behavior. Despite multiple requests for them to stop contacting me, they continue to call from numerous phone numbers with different area codes. Each time I call one of these numbers back, it routes directly to Coastal Debt Resolve, clearly demonstrating a deliberate effort to mislead and confuse me.This pattern of behavior is both unprofessional and unethical. Their refusal to honor my repeated requests to stop contacting me and their use of multiple disguised phone numbers is a deceptive practice that creates unnecessary stress and frustration.I urge the Better Business Bureau to address this matter and hold Coastal Debt Resolve accountable for their actions. This businesss conduct reflects poorly on industry standards and violates consumer trust.Thank you for your assistance in resolving this issue.

  

  Business Response

  Date: 12/26/2024

  Dear ******
  Thank you for bringing this issue to our attention. We deeply regret the inconvenience and frustration you have experienced as a result of our outreach efforts. At Coastal Debt Resolve, we are committed to maintaining ethical and respectful communication with all individuals, and we sincerely apologize if our actions have fallen short of those standards in your case.
  We take your concerns seriously and have immediately removed your contact information from our database to ensure you receive no further communication from our team. Additionally, we are conducting an internal review of our processes to address the issue of multiple calls and to ensure that our outreach complies with all regulatory standards and best practices.
  Your feedback is invaluable in helping us improve our practices, and we sincerely regret any distress caused. If there are any additional details or concerns you would like to share, please feel free to reach out to us directly at ************ or *****************************************************************.
  Thank you for your patience and for bringing this to our attention. We appreciate the opportunity to address and resolve this matter.
  Sincerely,
  Coastal Debt Resolve Team

• Initial Complaint

  Date:12/13/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  So I have a small construction company based out of ******* and I ended up getting a MCA and that transpired into multiple mcas where coastal debt resolve contacted me and said that they could help me get out of the payments I was paying and that it was going to take care of me and help me and do all these great things and I stress to them that I was afraid that I would lose my vendors if I did this and I was told that as soon as I started paying them that that would have 100% legal backing in all 50 states. They would get me a letter to my vendors to state that I was going to be settling this debt. It was a legal matter. I I believed them and I put my money in and I started paying them months of not getting any of the help that they promised me. At this point all the mcas have turned into *** liens and threat ladders to my vendors and I ended up losing all of my clients and I stressed and I stressed to my paralegal *** and the salesman that sold me on the program that I needed help. I have all the text messages saved back and forth between me and how so I ended up having to cancel. With them because nothing was getting done and now I'm at the point where I have to file bankruptcy. There is no other option. I am totally depleted to nothing. They never did what they said they were going to do and when I canceled. They told me that I couldn't get any kind of money back because they had to pay for stuff. What did they have to pay for? They didn't do anything they literally did nothing

  

  Business Response

  Date: 12/16/2024

  We appreciate the opportunity to address Mr. ******** concerns and provide clarification regarding his experience with our business debt resolution and settlement program. Our primary goal is to assist struggling businesses in resolving unaffordable debt, and we regret that Mr. ****** feels dissatisfied despite our significant efforts to help his business during a challenging time.
  

  ?????????????? ???????????????????? ?????? ??????????
  Upon enrollment, Mr. ****** was informed of two potential lien risks associated with his lenders, as highlighted during his consultation. While he acknowledged these risks, he chose to proceed with the program, emphasizing that the $3,654.66 weekly savings our program offered was critical to his businesss survival. Additionally, Mr. ****** represented that one of the lien risks involved a best friend, the ** of the General Contractor, minimizing his perceived exposure.
  
  ???????? ???? ?????????????????????????? ?????? ??????????????????????
  Unfortunately, shortly after enrollment, Mr. ****** ceased communication with both his assigned attorney and dedicated account representative. Despite multiple outreach attempts, he did not respond to critical guidance or implement recommended actions. Cooperation and communication are fundamental cornerstones of our program. Without active participation, we are limited in our ability to protect the client and achieve the desired results.
  
  ?????????????????? ?????????? ?????????? ???? ?????? ??????????????
  ? Upon the notification of liens, we immediately appointed an attorney to assist Mr. ******************** abated his program payments during his period of non-communication, absorbing these costs on his behalf to provide additional support.
  ? Our team maintained diligent communication efforts, attempting to re-engage Mr. ****** to provide assistance and mitigate the situation.
  Unfortunately, without Mr. ******* cooperation, we were unable to execute the strategies necessary to resolve his business debts effectively.
  
  ?????????????? ?????????? ?????? ???????????? ????????????
  As outlined during enrollment, initial program fees cover administrative, legal, and account setup expenses that are essential to beginning the resolution process. These services were rendered in full. Therefore, in accordance with our policy, no refund is due.
  
  ???????????????????? ???? ????????????????????
  While we sympathize with the challenges Mr. ****** has faced, the outcomes could have been substantially improved with consistent communication and adherence to the guidance provided. Should Mr. ****** choose to forego business bankruptcy, we remain ready to assist upon re-enrollment. However, for the program to succeed, it is essential that he:
  1- Promptly respond to communications from his attorney and account representative.
  2- Implement the advice and recommendations provided.
  
  Our program has helped numerous clients achieve meaningful debt relief, and we are confident that, with collaboration, we can assist Mr. ****** as well. If he wishes to discuss this further, our team remains available to explore a path forward.

  
  

• Initial Complaint

  Date:11/07/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company calls me multiple times a day. Each time it is a different phone number that comes through with a different area code. I have asked multiple times to be removed from their call list as I am not interested in debt consolidation services nor do I have any unpaid debt or collections. I am on the federal no call list and have been for years. When I point this out to the person on the other end of the line, they say that I will be removed from the call list and then the next day I am called again (multiple times). This is harassment. I will be filing a claim against your surety bond for the full amount of $50,000 with ***** if you call my phone again.

  

  Business Response

  Date: 11/12/2024

  Dear  ******,
  
  Thank you for bringing this matter to our attention.
  We sincerely apologize for the frustration and inconvenience you have experienced due to receiving multiple calls from our team.
  At Coastal Debt Resolve, we are committed to respectful communication and ensuring our outreach complies with regulatory standards and best practices.
  Your feedback is invaluable to us, and we take it very seriously. We have promptly removed your contact information from our calling lists to prevent any further disruptions.
  If there was an error in how your contact details were added to our system, please know that we are actively reviewing our procedures to prevent similar issues in the future.
  We truly regret any distress this situation may have caused and appreciate your patience and understanding.
  Should you have any additional concerns or wish to discuss this matter further, please do not hesitate to contact us directly at ************ or *****************************************************************.
  
  Thank you for your understanding.

  Customer Answer

  Date: 11/12/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******** ******

• Initial Complaint

  Date:11/01/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Multiple phone calls from this company, I have never reached out for their service and there's no reason for them to call several times a day!

  

  Business Response

  Date: 11/04/2024

  Dear **** *******,
  
  Thank you for bringing this matter to our attention.
  We sincerely apologize for any inconvenience or frustration you have experienced due to multiple calls.
  At Coastal Debt Resolve, we strive to maintain respectful communication practices and ensure that our outreach aligns with regulatory standards and best practices. Your feedback is important to us, and we take it seriously. To prevent further disruptions, we have immediately removed your contact information from our calling lists.If there was an error in how your contact information was added to our system, please know that we are taking measures to review and refine our procedures to avoid similar situations in the future.We regret any inconvenience this may have caused and appreciate your patience and understanding. Should you have any further concerns or wish to discuss this matter, please feel free to contact us directly at ************ or *****************************************************************.
  

  
  
  Best Regards
  

  Customer Answer

  Date: 11/19/2024

   
  Complaint: 22501410
  
  I am rejecting this response because:
  I am still receiving phone calls from your company!

  Sincerely,
  
  **** *******

  

  Business Response

  Date: 11/25/2024

  Dear **** *******,
  
  We are writing to express our deepest apologies for the continued calls you received after being assured they would stop.
  We understand how frustrating and inconvenient this must have been for you, and we take full responsibility for this issue.
  Upon reviewing the situation, we discovered that a technical error caused your contact information to remain active in our system.
  
  Please rest assured that this issue has now been fully resolved. Your number has been permanently removed from our records, and you will no longer receive any further calls from our company.
  We are implementing additional safeguards in our processes to ensure that such errors do not occur in the future.
  Your feedback has been instrumental in helping us improve, and we appreciate your patience as we worked to resolve this matter.
  
  If there is anything more we can do to make this right, or if you have any further concerns, please do not hesitate to contact me directly at ************ or *****************************************************************.
  Once again, we deeply regret the inconvenience this has caused and thank you for bringing it to our attention.

• Initial Complaint

  Date:09/20/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Constant daily harassing phone calls. I tell them we aren't interested and to take us off their call list and we get another call an hour later. This happens on a daily basis. We have NEVER reached out to them or demonstrated any interest in their "service".

  

  Business Response

  Date: 09/24/2024

  Thank you for letting us know. You are dispositioned as Do Not Call and as a company policy, we do not contact anyone who does not wish to be contacted.
  Please rest assured, you will not be receiving any communication from us outside of this complaint response.
  
  
  Best Regards,
  
  ******* ********

  Customer Answer

  Date: 10/07/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  AusTin

• Initial Complaint

  Date:08/07/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  **** called my bussiness today and was told by my wife that we are not interested to stop calling and take us off her list. There is no reason for her to keep calling and harassing me when she was told very clearly.

  

  Business Response

  Date: 08/09/2024

  Thank you for bringing this matter to our attention. We take such concerns very seriously.
  We want to assure you that, as a matter of company policy, we respect the privacy of all individuals and businesses. We do not contact anyone who has explicitly requested not to be contacted. Upon reviewing your complaint, we have promptly updated our records to ensure that your business is marked as "Do Not Call."
  Please rest assured that you will not receive any further communication from us outside of this response. We apologize for any inconvenience this may have caused and appreciate your understanding.
  If you have any additional concerns or need further assistance, please feel free to contact us directly.
  
  Best regards
  

  Customer Answer

  Date: 08/13/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:05/18/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed a contract, with Coastal Credit after I was overwhelmed with MCA payments. When I resigned with Everest and GoTorro I thought they were payments that I could afford but the payout after they payed what I owed was not what I was needing and the payments were more than I could handle so after trying with another company,QFC, which was suppose to consolidate the loans, and make a payment to me weekly, that was to cover the other loans, and they would take out around $650 daily, in that contract, it showed that I could stop, at any point for a fee, so after 2 weeks, I realized that I couldnt do it so that is when I reached out to a company, that was like Coastal Credit but at 2 weeks, I realized that this company was not going to negotiate, I did more research and found Coastal Credit. I signed mid february and had been paying them weekly what I owed them. When I signed, I was assured that they had lawyers in all states so that if the companies did file lien or a lawsuit, there would be a lawyer available to handle it. March 6th, I found out that QFC had filed a lien on my funds, from a company I contract with and that the funds this company owed me would be going to QFC. A lawyer was hired and he would be reaching out to me and to the company that QFC had sent the lien to. Well, no call from the lawyer but a letter was sent to the company but the company honored the lien, no one reached out o QFC and so far over ****** has been sent to QFC even though all they sent me was $8400 and I paid them close to $5000. The lien has never been removed. I reached out to them, I am told they have not received the $15000, they say I owe them even though the company can show they have sent them over the $15000. No help from Coastal. A lawsuit filed by *******, at the end of March, again, I was told that a lawyer was retained, no word from the lawyer and I have a judgement on me. I reached out to a supervisor who was very rude to me so I had to hire a lawyer instead

  

  Business Response

  Date: 05/23/2024

  Dear ******************,

  Responses to your Complaint are interlineated below. Please do not hesitate to contact our
  Office should you have any questions or wish to discuss this matter further.
  I signed a contract, with Coastal Credit after I was overwhelmed with MCA payments.
  You executed a Business Debt Resolution and Settlement Agreement on behalf of your Company
  CG Physical Therapy on February 13, 2024, a copy of which is provided herewith as Exhibit
  A. Please note you are incorrectly referring to the Company as Coastal Credit when in fact
  the Company is Coastal Debt Resolve.

  When I resigned with Everest and GoTorro I thought they were payments that I could afford but
  the payout after they payed what I owed was not what I was needing and the payments were
  more than I could handle so after trying with another company,QFC, which was suppose to
  consolidate the loans, and make a payment to me weekly, that was to cover the other loans, and
  they would take out around $650 daily, in that contract, it showed that I could stop, at any point
  for a fee, so after 2 weeks, I realized that I couldnt do it so that is when I reached out to a
  company, that was like Coastal Credit but at 2 weeks, I realized that this company was not going
  to negotiate, I did more research and found Coastal Credit.
  These claims do not pertain to Coastal Debt Resolve. For clarification purposes, ******************
  you are admitting that your company took out Merchant Cash Advances with multiple lenders
  that were entirely unaffordable, and then tried a loan consolidation with another company
  unsuccessfully, and then researched another debt settlement company that was not as reputable as
  Coastal Debt Resolve before finally finding Coastal Debt Resolve. Upon entering the program,
  you and CG Physical Therapy were already in default of your Merchant Cash Advances and in
  need of assistance.

  I signed mid february and had been paying them weekly what I owed them. When I signed, I
  was assured that they had lawyers in all states so that if the companies did file lien or a lawsuit,
  there would be a lawyer available to handle it. March 6th, I found out that QFC had filed a lien
  on my funds, from a company I contract with and that the funds this company owed me would be
  going to QFC. A lawyer was hired and he would be reaching out to me and to the company that
  QFC had sent the lien to. Well, no call from the lawyer but a letter was sent to the company but
  the company honored the lien, no one reached out o QFC and so far over ****** has been sent
  to QFC even though all they sent me was $8400 and I paid them close to $5000.
  Yes, as you were in default with the Merchant Cash Advance with QFC, per the Security
  Agreement in favor of QFC a lien notice was issued to customer Falcon Healthcare on or about
  February 27, 2024. On or about April 17, 2024 attorney **********************************, Esq. of The
  ********* Law Firm issued a Response to Remittance Demand. Falcon Healthcare disregarded
  the Response to Remittance, although such was properly by issued by the attorney ****************
  ********* on your behalf. A copy of the Response to Remittance Demand and the corresponding
  lien notification from QFC are provided herewith as ***************** your program
  onboarding you made the material representation to our agent that you had good relationships
  with your Clients, and that if they received lien notifications it would not be an issue as you
  would reach out to them directly (your words). This material misrepresentation proved to be
  false, notwithstanding, attorney ********************************** did issue a formal response on your behalf.
  See Exhibit B.

  The lien has never been removed. I reached out to them, I am told they have not received the
  $15000, they say I owe them even though the company can show they have sent them over the
  $15000. No help from Coastal.
  To clarify you are attesting that the lien issued by QFC was not released. However, until such
  time as QFC is paid or a settlement is reached then QFC has a valid security interest in your
  accounts receivable. See *************** was per your agreement with QFC that you
  breached prior to engaging with Coastal Debt Resolve, as you previously admitted in this very
  Complaint to the BBB.

  A lawsuit filed by *******, at the end of March, again, I was told that a lawyer was retained,
  no word from the lawyer and I have a judgement on me. I reached out to a supervisor who was
  very rude to me so I had to hire a lawyer instead
  Torro LLC filed suit against CG Physical Therapy and *************************** for breach of the
  Merchant Cash Advance Agreement in the Fifth Judicial District Court in ****. On April 9,
  2024 attorney ******************************, Esq. of ************* Services formally entered his
  appearance on behalf of CG Physical Therapy and ***************************, a copy of which is attached
  hereto as **************************** on April 9, 2024, attorney ******************************, Esq.
  filed an Answer and Affirmative Defenses on behalf of CG Physical Therapy and ******
  *******, a copy of which is attached hereto as Exhibit ** It was only after you terminated
  services with our Office that a judgment was entered against you, as the attorney was not going
  to continue to defend the case for free when you voluntarily terminated the services with our
  Office.

  ******************, by your own admission, contracted with Coastal Debt Resolve after defaulting on
  your financial obligations with multiple merchant cash advance providers. When individuals
  and businesses breach their contractual obligations there are very real consequences unless the
  appropriate remedial actions are taken (such as enrolling in our program and staying in it). This
  office in conjunction with the attorneys provided every commercially reasonable effort to
  mitigate the damages incurred by your series of defaults, including but not limited to attorney
  response to lien notification and attorney representation in a Court of Law. There are no
  guarantees when a lawsuit is filed, and certainly no guarantees when a client abandons
  representation altogether in the middle of a contested lawsuit against our advice. The absolute
  worst decision a client can make is to leave the program in the middle of a contested lawsuit
  prior to reaching a settlement with the creditors. ******************, you were provided numerous
  accommodations to attempt to keep you in the program, including forbearance of approximately
  40% of your regularly scheduled program payments to this Office. Your request for a refund is
  entirely without merit and under the circumstances it appears to be issued by you in bad faith.
  Accordingly, we respectfully deny your request for a refund and respectfully request that the
  Better Business Bureau administratively closes this matter.

• Initial Complaint

  Date:04/23/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company calls me multiple times a day. They use unregistered phone numbers and each time it is a different phone number that comes through with a different area code. I have asked multiple times to be removed from their call list as I am not interested in debt consolidation services. I am on the federal no call list and have been for years. When I point this out to the person on the other end of the line, they say that I will be removed from the call list and then the next day I am called again (multiple times). This is harassment.

  

  Business Response

  Date: 04/24/2024

  Hi **************,

  Thank you for letting us know. You are dispositioned as Do Not Call and as a company policy, we do not contact anyone who does not wish to be contacted. Please rest assured, you will not be receiving any communication from us outside of this complaint response. 
  
  Best,

  *******

  Customer Answer

  Date: 04/25/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  Date:04/11/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company continues to harass and call my phone. I have asked multiple times to be removed and they continue to make unsolicited calls to my personal cell phone. I own no business and all my numbers are on the federal do not call registery.

  

  Business Response

  Date: 04/12/2024

  Hi ****************,

  
  Thank you for letting us know. You are dispositioned as Do Not Call and as a company policy, we do not contact anyone who does not wish to be contacted. Please rest assured, you will not be receiving any communication from us outside of this complaint response. 
  

  Best Regards,

  *******

  Customer Answer

  Date: 04/15/2024

   
  Complaint: 21561120
  
  I am rejecting this response because you did call me in a harressing manner in direct violation of the federal DO NOT CALL list and no prior arraignment on my personal cell phone number.  This incurred a cost to me for the 10 minutes of time on my cell phone which I hold you liable in addition to the fines for the violation of law.
  
  Sincerely,
  
  *****************************