Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Debt Relief Services

Coastal Debt Resolve

Reviews

Customer Review Ratings

4.43/5 stars

Average of 72 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMolly W

    Date: 07/29/2025

    5 stars
    I worked with ****** *******. Their team was very responsive and explained the process clearly."She was helpful customer service, clear communication, effective results, empathetic towards the situation.

    Coastal Debt Resolve

    Date: 07/30/2025

    Thank you so much for your thoughtful review! Were glad to hear ****** and our team provided the clarity, support, and care you needed. Your experience is exactly what we strive for at Coastal Debt Resolve, and were grateful to have been part of your journey.
  • Review fromJulia J

    Date: 07/24/2025

    1 star
    Warning do not do business with this company. They will just take your money and not help you out of **** only make it worse.

    Coastal Debt Resolve

    Date: 07/28/2025

    Dear Ms. ******************* you for taking the time to share your experience. Were genuinely sorry to hear that our services did not meet your expectations.

    At Coastal Debt Resolve, we are dedicated to helping small businesses navigate financial challenges through a structured and strategic debt resolution program. Our approach is designed to provide relief by negotiating reductions in enrolled obligations over a projected timelinetypically ranging from six to eighteen monthswhile significantly lowering weekly payment burdens in the interim.

    According to our records, your business enrolled in a nine-month program and, within the first several weeks, had already begun realizing a 41% reduction in weekly payments. While we understand the desire for a faster resolution, effective debt negotiation requires consistency, time, and careful coordination with creditors. Early withdrawalparticularly within the first 90 dayscan unfortunately limit our ability to achieve optimal outcomes on your behalf.

    We respect your decision to discontinue participation and sincerely regret that we were not able to complete the process and deliver the full benefits of the program. Our team worked diligently to explain the expected timeline and program stages during onboarding and throughout your engagement. Nonetheless, we value all feedback and continually strive to improve how we align client expectations with the realities of business debt resolution.

    Should you have any remaining questions or wish to revisit your options in the future, we encourage you to contact your dedicated account representative. We remain committed to serving business owners with professionalism, transparency, and care.

    We wish you and your business continued success moving forward.

    Sincerely,
    Coastal Debt Resolve
  • Review fromYusely T

    Date: 07/23/2025

    5 stars
    I've been working with ***** and he is awesome. I talked with other 2 persons too and they were very polite and solving problem. ***** is very patient, respectfully and the company in general provide what they promise.

    Coastal Debt Resolve

    Date: 07/24/2025

    Thank you so much for your kind words! Were thrilled to hear that ***** and the rest of the team made a great impression. Providing respectful, patient, and effective support is exactly what we strive forglad we delivered on our promise!
  • Review fromJOSE S

    Date: 07/21/2025

    5 stars
    Buenas atenciones. Servicios personalizado. Lo recomiendo. El representante ***** tiene excelentes servicios.

    Coastal Debt Resolve

    Date: 07/24/2025

    Muchas gracias por tu comentario! Nos alegra saber que tuviste una buena experiencia y que ***** te brind un excelente servicio. Estamos aqu para ayudarte en todo lo que necesites.
  • Review fromDONALD B

    Date: 07/21/2025

    5 stars
    I have been working with Carlos S. about a month. He has been wonderful and a great help. Very knowledgeable, very responsive and communicates at a high level. I appreciate everything that he has done for me and has provided me with the knowledge that I need to help me in my situation 
  • Review fromJohnny G

    Date: 07/19/2025

    5 stars
    The representative ****** ******* has been excellent. She is very helpful, informative, and professional.

    Coastal Debt Resolve

    Date: 07/21/2025

    Thank you for your kind words! Were thrilled to hear that ****** has been helpful, informative, and professional throughout your experience. Well be sure to share your feedback with her and the team!
  • Review fromArt M

    Date: 07/14/2025

    4 stars
    I've been working with ******* ****** and the whole process was hard at the beginning but its a simple process. Just follow their directions ******* will provide you with great service and I'm so glad I found them.

    Coastal Debt Resolve

    Date: 07/15/2025

    Thank you so much for your kind words! Were glad to hear that ******* was able to guide you through the process and provide great service. We know it can feel challenging at first, and we appreciate your trust and commitment. Were grateful you found us and were here for you every step of the way!
  • Review fromSamantha R

    Date: 07/01/2025

    5 stars
    ****** ******* Has truly helped me through my situation, answering all of my concerns with her professional expertise!
  • Review fromPaul C

    Date: 06/19/2025

    5 stars
    My name is **** ******** and Ive worked with Coastal for months now. My experience has been nothing short of fantastic. My experience started with *** ***********. *** took my cold call while my anxiety was very high and as I was coming off of a bad experience with another debt company. *** was the reason I initially signed up for the program. He has been amazing for me through this entire process. ****** ******* has also been fantastic for me. Multiple times ****** has taken time out of his day to answer questions I had an ease my mind through this process. ******* (my account **** has been 10/10. If I could give 10 stars I would. ******* keeps in touch with me weekly and sometimes multiple times per week. She has many times taken time from her day to answer questions that were just simply causing me stress. ******* has been right by my side through this entire process and Id recommend her and this company to anyone and everyone. Thank you

    Coastal Debt Resolve

    Date: 06/20/2025

    Thank you so much, ****! Were truly honored by your kind words and thrilled to hear about your positive experience. Leo, ******* and ******* are all dedicated to supporting our clients with care and transparency, and it means a lot to know theyve made such a difference for you.
    Your trust and recommendation are deeply appreciated. Were proud to be by your side and remain committed to helping you move forward with confidence.
  • Review fromJessie S

    Date: 05/21/2025

    5 stars
    ***** is great!! Always on top of everything and helping ne as needed.

    Coastal Debt Resolve

    Date: 05/22/2025

    Thank you so much for your kind words! Were thrilled to hear that ***** has been so helpful and attentive. Well be sure to pass along your praise to her!
    If you ever need anything else, dont hesitate to reach out.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.