Reviews

This profile includes reviews for Sixt Rent a Car, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sixt Rent a Car, LLC has 130 locations, listed below.

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  Sixt Rent a Car, LLC

  PO Box 8188 Fort Lauderdale, FL 33310-8188

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  Sixt Rent a Car, LLC

  3301 Coral Way Unit 106 Miami, FL 33145-2261

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  Sixt Rent a Car, LLC

  4332 Collins Ave Miami Beach, FL 33140-3288

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  Sixt Rent a Car, LLC

  705 5th St Miami Beach, FL 33139-6517

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  Sixt Rent a Car, LLC

  3025 SE 6th Ave Fort Lauderdale, FL 33316-4025

Review Details

• Review fromFredric S

  Date: 10/11/2022

  1 star
  I rented a car from Sixt for $211 for six days. At the time I rented it, they did not tell me they were sending a text saying that I should inspect the car for damage before leaving their facility. When I read the text at home, it included a list of damages already on the car. I had the feeling I was being set-up for a false claim, which is exactly what happened. Two days after returning the car, **** sent pictures of additional damage including two scratches (down to the primer). I found it strange that two similar scratches occurred on opposite sides. Evidently, they listed the prior damage, didnt tell me to inspect the car, and then - as predicted - they found additional damage on the returned car for which I am liable.I checked their reviews on line and many reflected this premeditated attempt at cheating customers. Some people lost quite a bit of money, called them crooks, and many reviews were rated the minimum stars. 124 reviews on Jabber averaged 1.3 stars ***** reviews on Trust Pilot averaged 1.3 stars 60 Reviews on Reviews .10 averaged 1.5 stars

• Review fromRobert W

  Date: 10/11/2022

  1 star
  I rented a car through this company for a business trip. Months after I arrived back home I received two letters in the mail on the same day from this company with different dates stating that I had caused damage to the rental vehicle and I now owe them $522.25 No pictures, details about the damage or any evidence was attached to these letters. Also it stated they had been trying to reach me, this was the only contact I had received. I emailed them to get more information. I know I did not cause damage and why would someone pay without even knowing what the damage is? I received images of a very small scratch on the bumper. Again I know I did not cause this. I tried to call them and could never get through. Now I get a letter in the mail that they have sent me to collections! This is a total shakedown and scam. After reading other reviews this seems to be common practice for this company.

• Review fromJimia N

  Date: 10/01/2022

  1 star
  I booked a suburban with sixt from ********* first off they had me waiting for 1 hr then told me it was still in the car wash so I have to take a Denali cool when they pulled the Denali up it had a dent in the door I asked was it documented they said yes, i also told them i would need to return it to ************ ******* where my port is the agent told me the return location address is on my slip so I didn't look being that I was in a rush. Wake up to return the car look at the slip they have the return in ********* 3 hrs away. So I called and they told me to leave it at enterprise they have a guy come pick it up because it was their error. Fast-forward to 3 months later they billed my credit card an additional $4,900 dollars for damages they say which isn't true, then I get another bill for $1,900 today says for damages ******. They also charged the original ****** they quoted me for. Scam scam scam and their contact number is out of service you can only email *** they haven't responded to non of the 5 I sent. Scam

• Review fromScott C

  Date: 09/23/2022

  1 star
  They are not ethical, honest and only want to profit off the cutomer. STAY AWAY from them. No policy in place for fuel. My car was less then 1/2 full when I got in. They don't do anything normal here. Charged me $150 for 6-8 gallons of gas.

• Review fromZachary P

  Date: 09/18/2022

  1 star
  Sixt Rent A Car took my reservation for a mid-sized vehicle. On the day of pick-up, they informed me that they don't have any vehicles of that size. They gave me 2 options: pay a cancellation fee or rent a significantly more expensive car. The worst experience I have had with a rental agency. Stay away.

• Review fromApril M.

  Date: 09/15/2022

  1 star
  I rented a *** series 3 or equal vehicle. I ended up not being able to get it because I did not have a major credit card for them to hold. I didnt know this but it was online so thats not my issue. They gave me a discount on an SUV. The first SUV I got had a check engine light on and a qtip in the inside door handle. They had to give another lower class SUV. They said I would get the refund for the discount when I returned the vehicle. I returned it September 5, 2022. Today is September 15, 2022. I still have not received the discount. I have a receipt from SIXT showing the discount on it. I emailed about the discount refund last Thursday. They told me to contact Expedia. I did an online chat with Expedia last Friday night. I sent them both the receipt and the email that told me to contact them. The Monday After I called Expedia SIXT sent me a new receipt without the discount. They repeatedly emailed with Expedia telling them they dont do refunds. Finally I got an email from Expedia today saying to call Expedia about my refund. I call and they tell me to call SIXT and give them my card info and I will get the refund. I called SIXT and was told they wanted copies of my bank statement. I asked for a supervisor and she hung up on me. I just want my discount.

• Review fromChrista T

  Date: 09/15/2022

  1 star
  Sixt rental is all about scamming their out of state customers on tolls. They offer a ridiculous toll package of $27 a day. If you elect not to have it and to pay your own tolls be aware that they have unmanned toll booths in NY and other areas that give you no option to pay for the toll when driving through. When the toll fee is received by SIXT they in turn give you a five dollar fee for EVERY SINGLE TOLL BOOTH MISSED. Our toll fine was more then the amount of the actual tolls!!! How is this ethical? It is just their way of taking your money. Then when I say that is outrageous their response was you can take an alternate route. We don't know where you are driving. Right. But you also know that your state has these unmanned toll booths and yet no one informs you of that. When you travel out of state how in the world are you supposed to know that?? They just say if you get any tolls they will be charged to the method of payment used for the rental. Hmmmm Does that sound like you are informed as to what is going to happen as an out of state traveler? No not at all. Then claim they train their staff to to offer additional services. Oh you may offer it but you don't go into detail on it. Nor do you say it is a five dollar fee FOR EACH TOLL. Its in the fine print though. What a rotten way to treat your customers. Our tolls and fines were as much as the rental. How is this legal? How is that allowed to charge someone for each toll is beyond me. I could see one fee for missing them but not a five dollar per toll fee. Outrageous and this is why they will never get my business again. Also why I am leaving this review. Be aware of what you are signing. This company is out to scam people that don't know. SO be aware people. Be aware. Hertz and Budget may be a little more but in the end they never price gouge you over a toll fee. I don't want to even leave one star. But they will not allow me to leave a review without a star rating.