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Business Profile

Auto Rentals and Leasing

Sixt Rent a Car, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sixt Rent a Car, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sixt Rent a Car, LLC has 128 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 454 Customer Reviews

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    Review Details

    • Carl R

      Date: 08/04/2025

      Stay Away From Sixt--You Will ***** Extra Charges I rented a car from the *************************************** at ****. I took any pictures of defects and also got videos of the car while it was in the parking garage where it was held before leaving. When I brought the car back, they looked at it under direct sunlight and marked any defects that were visible. I now have a bill for $900 worth of damages for a paint scratch that I did not do or was responsible for. It is unfair that the customer reviews the car in the parking garage where there is not direct sunlight and the area is dimly lit, but upon return the agents have the car in direct sunlight where they can see any small defect. I have friends who have used Sixt and they have dealt with the same issues. I thought it was just a fluke that a similar situation has happened to them. When reviewing this incident, it is clear to see that if you do not get the insurance then they look the car over in great detail. If you get the insurance, the car is not reviewed and any defects that happened while the car was rented is not documented properly. This ends up sticking the person with the cost of the issues who does not get the insurance and the defect gets blamed on them. This is a horrible business practice and I truly believe this is Sixt's business model--they rent luxury cars at a discount price in hopes the customer will decline the insurance and then Sixt can bill the person who opts out of insurance for any damage that has happened to the car. They not only bill for any defects on the car, but they also charge for depreciation of the ************ of experience: June 01, 2025

    • Dixon P

      Date: 08/03/2025

      DO NOT RENT FROM SIXT! My family has used Sixt for our preferred car rentals for over a decade. Except for one incident in ******** (where individual taking in the return used a magnifying glass to find a tiny blemish) my experience has been good. Until now. A few weeks after returning the car Sixt sent me a $25 invoice for a $9 bridge toll (that I had already paid). I prepay all of my bridge tolls using the websites for this purpose. I made it clear to Sixt that I was not going to pay them. They went ahead and charged my credit card. I contacted the credit card company to dispute the charge and my credit card company reversed it. Besides the fact that I had already paid the toll how does Sixt justify charging 160% over the actual invoice? I guess the car rental fee is not enough to satisfy them so they have to try and ******* their customers out of more money! Never use a company that is culpable of cheating their clients. Youve been warned!!!

    • Brandy V

      Date: 08/01/2025

      I am getting scammed by this company! I paid everything offered by the company when we rented. I drove the car 10 mins, and exactly 12 miles. The vehicle was impounded by ******* towing after I downloaded the app and paid for parking. I tried to do the right thing and pay the over 400 to get the car out of the impound and Sixt would not allow me to get it out. I was told they would have to be the ones to get it out. I called every day after to make sure they got the car and was told they would get it. They took almost a month to go get it and now they are sending me an invoice for ******* for fees. I called the company and spoke with *** to get answers, and she was super rude. I do not feel I owe this money. I tried to get the car and paid for everything offered at the time of rental. They are demanding payment

    • Kerrie P

      Date: 07/31/2025

      I would truly give Sixt negative stars if I could. I have used Sixt multiple times in the past with no issue. For this rental, I received a notification that we caused damage to the vehicle and have to pay $351. The vehicle was already in bad shape when we picked it up. We took pictures of all parts of the vehicle before we left with it, except the wheel rims. Of course thats where they are saying the damage is. Ive submitted 2 requests via email to see the images of when we left the airport and returned with no response and have called multiple times during business hours only to get a recording telling me I have called outside of normal business hours. Its frustrating because you cant get any additional information from them. I would highly recommend never booking with Sixt.

    • Randall J

      Date: 07/31/2025

      I am filing a formal complaint regarding a fraudulent damage claim issued by **** following my recent rental. I picked up the vehicle on 7/16 from ********************************** and returned it to ***************************** (***) on 7/17 before 4:00 AM. Upon pickup, I thoroughly photographed all pre-existing damagenone of which involved the paint or ******* the time of return, SIXTs own attendant at *** conducted a full inspection, took photos, and confirmed there was no new damage. We both agreed that the vehicle was returned in proper condition. Yet, 11 days later, I received a notice from SIXT alleging new damage.Why was there a delay of nearly two weeks when the vehicle was clearly inspected and documented at drop-off? The photos provided in this claim were taken as the car passed through the return gatehardly a reliable method for assessing vehicle conditionand the link to those images has since expired, conveniently removing my ability to view them again. Even when I did see them, there was no visible damage, let alone anything down to the primer as SIXT claimsno discoloration, no paint variance, nothing.Furthermore, the vehicle was only driven and parked in open, obstruction-free areas while in my possession. There was absolutely no opportunity for the alleged damage to occur.Given SIXTs documented history of similar disputes and involvement in class action lawsuits, I believe this is part of a recurring and unethical pattern. I am disputing this charge with my credit card company, reporting this incident to the Florida Attorney General, and warning others through public reviews on platforms like ****** and TripAdvisor.I am demanding that SIXT immediately withdraw this baseless and deceptive damage claim and cease any attempt to charge me for it.

    • Heather C

      Date: 07/30/2025

      This company allows booking for vehicles they do not have. When my ex went to pick up the vehicle, they tried to upsell him, doubling the price he was quoted. They claimed that the booking site was for the entire company and not location-specific. Even though it allows you to specify a location for pickup. Instead of matching the price quote, they offered a discount that didn't begin to cover their massive price hike.This trip was for my son to see his great-grandmother in her 80s. Now they cannot go on their trip due to the bait-and-switch tactic of this company.Extremely disappointed that a company would take advantage of people like this.They also did this to the lady in line ahead of my ex. She was in tears.

    • Melissa M

      Date: 07/30/2025

      I rented a car under my name on ******* and paid in full for a package deal with flights. Jet Blue canceled my flight at the airport. ******* arranged new flights and reservations for Sixt. Once we arrived 2 days later Sixt said we had to pay there, I guess ******* didn't charge me again. Which was fine, my husband then gave HIS credit card to pay. I realized later we were charged 2 times since Expedia didnt refund me for the first reservation. I explained I was charged 2 times!! Sixt stated one charge under my name the 2nd charge under my husband name, that we are 2 different people. Like what??? We are a married couple arriving together, why should we have to pay 2 times???? they will not refund me for the 1st canceled reservation when they clearly told me I wont be charged for it. I emailed them copies of everything. Never ever will they get my business again!!

    • ozzy h

      Date: 07/28/2025

      Harassment at Sixt On my first day I got lost and she just hopped into my car. This made me extremely uncomfortable.Ongoing belittlement about my body and the way I look, criticism outside of my performance. She made it seem like In order to keep my job I had to like her She asked me personal questions like whats your morning routineStephanie ****** keeps looking over my shoulder and looking at my phone and calendar. She said the training in ********* and ******* and instead went to ***** the same month. I tried to book my trip and it didnt let me go forward. She would keep telling me to stay after close After I said it to her face this is my personal space she persisted with her invasiveness. She would leave out very important information and have me figure it out myself Believe it or not, I was being harassed by ********* ****** on a day to day basis ********* was finding any means to encounter me sexually Inappropriate closeness and remarks about my weight and body Inappropriate Suggestions about my diet The lady asked if it was ok to make herself comfortable In my personal space, she didnt give me a chance to answer her rejoinder. I shouldnt get in trouble for protecting myself and my customers information and most importantly my boundaries. I was simply shielding myself. On the first day I got lost and I felt pressured to non-consensually let her in my vehicle to show me where the parking garage was. Throughout my time working here I got harassed twice, almost raped twice, found my car going off once, vandalized once on the property, name called once by a coworker, found my front plates missing. Not to mention there are two unresolved claims by ***** ******* from HR that I reported to him and he just left me hanging on these issues and never got back to me!

    • Khalisha W

      Date: 07/28/2025

      I am leaving this review due to receiving false damage claims!I recently rented a vehicle from sixt rent a car while in ******* for the Beyonc concert ( 7/10-7/14). After sending me an invoice on 7/17 for rental completion, I received an email from the claims department yesterday 7/27 for $700 worth of damage. Now when I returned the vehicle the attendant checked everything out stated that I was good to go and had me electronically sign. I reached out to customer service during business hours at approximately 10:30am and still received an automated message stating ""You have reached us outside of our office hours, our office hours are 9am -8pm EST".

    • Mary G

      Date: 07/24/2025

      Paid for rental in full prior to pick up date.Declined to have them refuel upon return.Returned car 6 hours early, with a full tank of gas.Received an invoice two weeks later saying we owed them over $175 for refueling. When we received a receipt at return time showing $0 owed.I WILL NOT EVERRRRR USE THIS CAR RENTAL COMPANY AGAIN.We keep getting threating emails saying they are going to send invoice to collection agency. After I told them that I disputed charge and sent it to our credit card company with all back up documents clearly showing we owed them nothing more.

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