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Business Profile

Auto Rentals and Leasing

Hertz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Reviews

This profile includes reviews for Hertz's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hertz has 2577 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Hertz

      8501 Williams Rd Estero, FL 33928-3325

    • Hertz

      5405 Airport Service Rd Tampa, FL 33607-1419

    • Hertz

      4500 E Speedway Blvd Ste 40 Tucson, AZ 85712-5325

    • Eagle Automotive

      2223 Memorial Pkwy SW Huntsville, AL 35801-5621

    • Hertz Corporation

      2300 N Airport Blvd Springfield, MO 65802-7536

    Customer Review Ratings

    1.08

    Average of 1,522 Customer Reviews

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    Review Details

    • edward h

      Date: 10/22/2022

      the most corrupt, outrageous, unprofessional organization in the rental car industry and beyond. Their "bait and switch" tactics are illegal, and their NON customer service dept is horrible, almost laughing in your face when customer cannot get issues resolved. I paid 3.5 times my quoted rate because they did not offer the car I was quoted, at their location. And corporate Hertz flat out told be they could not help me, and hung up. A very disgusting group of people, how can they get away with it???????????

    • Howard W

      Date: 10/18/2022

      If I could give zero stars, that would be my rating. I created an online reservation, but about a week later, I cancelled it. Two months afterwards, someone picked up the car on my cancelled reservation. I called Hertz and told three agents that I am not in that city or state renting the car and it was a fraudulent rental. They told me that my reservation was cancelled, so it was good. About a month later, I received a bill for the rental. I called and was told that it was in error in their system and they will update my account; she saw that my rental was cancelled as well. About two months went by, I received an email about the bill. I called again and was told, again, that it was an error and they will get it corrected. I also sent my second email about it as well. Hertz answered my email, but did not answer my problem. Another month went by and I received a collections letter for the bill from Hertz. I called the agency and explained to them that it was fraudulent. They actually saw the notes from Hertz that I called and stated the rental was cancelled, so they stopped the collection. I will never rent from Hertz again and will seek my attorney at this point as I don't know how else to tell them that I did not rent the car!

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