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Business Profile

Auto Rentals and Leasing

Hertz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Reviews

This profile includes reviews for Hertz's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hertz has 2390 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Hertz

      8501 Williams Rd Estero, FL 33928-3325

    • Hertz

      PO Box 31166 Tampa, FL 33631-3166

    • Hertz

      2905 N 32nd St Fort Smith, AR 72904-4202

    • Hertz

      114 International Way Huntsville, AL 35824-0000

    • Hertz

      315 Malalpine Cresent Fort McMurray, AB T9H 4Y4

    Customer Review Ratings

    1.08

    Average of 1,129 Customer Reviews

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    Leave a Review

    Review Details

    • John S

      Date: 09/24/2022

      BEWARE BEWARE BEWARE Deception We rented a car on line for a few days for $351.16. When we got to the airport to rent the car the rental agent asked if we wanted the basic coverage or the upgraded coverage. I said the basic. Next thing I know were being charged additional $130 for 2 days. We called immediately to ask why it was additional $130 but couldnt get through. Emailed customer service and they wouldnt budge. We were deceived thinking basic coverage would be the same coverage we asked for online. Make sure you are aware of what they are charging for and why. Seems like they want to upgrade services at time of purchase. Not sure if agent gets commissions for upscale. Beware

    • Donna M

      Date: 09/22/2022

      Mechanicsburg Hertz is a terrible place to rent from. Had to make sure the car was spotless or you’re charged a cleaning fee. Started out didn’t get the car promised. Had to take what they had or do without a rental car. Had to cancel our credit card to stop Hertz from charging it. Just beware when renting from Hertz.

    • taylor b.

      Date: 09/22/2022

      What a debacle, was supposed to pick up my car rental at 10:30 a.m. and we did not leave till 3:00 p.m. The company over booked cars and people did not have cars to drive after they processed their cards. I missed my engagement plans and had to scramble the next day to make something out of nothing in Napa. I was told I was going to get a refund on my rental, and I’ve been getting the run around since I got back to Florida august 21st, they only offered me $100.00 voucher after I wouldn’t get off the phone and asked for a higher up. They initially offered me only $25.00? Wow, thanks for not even being human and realizing how big of a mistake you’ve made and treat your patrons like dirt. Never again will I rent hertz and make sure every one of my friends does not rent hertz.


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