Reviews

This profile includes reviews for Safe Ship Moving Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Safe Ship Moving Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Safe Ship Moving Services LLC

  7789 NW Beacon Square Blvd Boca Raton, FL 33487

• 

  Safe Ship Moving Services LLC

  200 Knuth Rd Boynton Beach, FL 33436-4629

Review Details

• Review fromScott P

  Date: 12/21/2022

  1 star
  Got an estimate from this company. After doing some research and reading some of the stories from people that have tried this company, I told them no thanks. They continue to call,text and email me daily, several times a day. Harassment!

• Review fromTremaine E

  Date: 12/21/2022

  5 stars
  Had an easy move using this company. I didnt have to deal with moving stuff in this frigid cold jersey weather. I really went from living in 75 degrees to 30 degrees weather. My knees really can't handle going up and down stairs in these temperatures. I should have moved during the summer. I dont remember the reps name, but the moving company appointed to me, CR7 was great.

• Review fromAdam H

  Date: 12/16/2022

  1 star
  ********. They want you to pay 50 percent up front. Then pay with Venmo or cash app the rest. If you call to get a quote and decide not to go with them they will flood you with emails, texts, and phone calls. Even when asked to stop. And telling them youre not interested. Also when you talk to ******, he will convince you why the company is so great, and put down mayflower instead of just give you a straight quote. Waste of time! Go with a more reputable company.

• Review fromAustin G

  Date: 12/16/2022

  5 stars
  I had a good experience dealing with this company I was hesitant at first. because I never heard of a shipping broker. i decided to book with them because i didnt want to move all my stuff down 3 flights of stairs in 30 degree weather. I moved from ******** to **********. I received my stuff 2 days later and they gave me a 1-5 day delivery window.

• Review fromDeanna C

  Date: 12/14/2022

  1 star
  This company is a fraud. ******* was a smooth talker and I fell for the c*** He told me that it would be under $2500 to move 800 miles with the inventory that I had. He took a deposit from me & then I never heard from him again. Someone else called me a couple days before my official move and of course I had to pay more. When Barahonas moving Company got there, even though I absolutely did not have anything extra and had originally disclosed every piece of furniture and box that I had, they charged me $900 more. Now up to $4000. I even had to leave furniture behind because they basically didnt want to wrap it up plus they said it would cost me more. I am a single mom & dont have money to throw around, this was a big move for ********* took total advantage. Couldnt get ahold of anyone with an ETA, ******* wouldnt call me back. They finally arrived 8 days later (so we slept on air mattresses for over a week) spent hundreds of dollars on things we didnt need just to survive without our stuff. And of course $150 more for some bull**** walking from the truck to the apartment fee. They are here at 9:00pm, dragging our stuff up the stairs with no regard to the other people living in the apartments. I am sure the neighbors are extremely irritated at this point. I will never hire movers again. Especially from all these crooks. They should be ashamed of themselves.

• Review fromMarc N

  Date: 12/10/2022

  1 star
  Company took a $1300 deposit and failed to get a vehicle to me in time and I had to pack up a Uhaul last second and move myself. I complained to the company and I have yet to receive a refund for the failure to service after 5 months. Company is loose with is subcontractors and does not show to care much about it's consumers. Deposits without acting on the service is basically 90%+ margin so super profitable I guess.

• Review fromJose P

  Date: 12/09/2022

  5 stars
  I went to the chiropractor yesterday, my boss was kind enough to pay for it. When I went home, every pain I have ever had in my entire life came back. And I supposed to spend the next week packing my stuff. I am in so much pain, I don't even have the energy to throw my stuff in the trash. Every nerve in my body is in pain. So I googled what I can do to handle my stuff, originally I was going to rent a dumpster, to dispose of my goods, but then I would have to hire laborers and after that I called a long distance moving company. Paying people to place my items in the dumpster, the laborers pay and dumpster rental was the same price as having a moving company move all my household items 2 states away. So I decided to keep my stuff and pay long distance movers. I found safe ship after clicking an ad I found on forbes. I called them and decided to utilize their services. The movers that helped me were very well spoken and great workers. I am glad I hired them, the price point was well worth it considering I still have multiple pains all over my body from 1 visit 3 weeks later.

• Review fromCourtney C

  Date: 12/08/2022

  1 star
  Please beware. This company does not disclose that they are a brokerage company and not the movers. They bake their fee into the quote price and require you pay a deposit for the booking; the deposit is actually their fee and it is in addition to what ever the move will cost you.They also quote you less cubic feet than your move requires which results in unanticipated costs at the time of pick up. They also give you incorrect information regarding how the balance is to be paid after the deposit. They collect information pertinent to your move but do not provide it to the actual movers which also results in additional fees. An example is I was charged what amounts to an inconvenience fee for the movers having to change vehicles to get my furniture to my new home at the time of drop off. When you call them, they do not care about your issues and imply that you needed to read the fine print in the contract although you are pressured by your rep to sign it quickly. I dont recommend business with this organization.

• Review fromAshley S

  Date: 12/06/2022

  2 stars
  I was very detailed in my estimate letting them know ALL of my big items, about how many boxes/bins I had, exactly how big my storage unit was, etc. THE ENTIRE PROCESS AFTER THIS WAS TERRIBLE!! Then pick up day comes-they contracted my move out to Geo *** Lines, a company that isnt even BBB accredited who then tried to charge me $1800 at pickup rather than the $887 I was given at my estimate saying I had extra items that werent accounted for in the estimate and that I took up more space than my estimate was for. I DID NOT HAVE ADDITIONAL ITEMS.I argued with the manager of Geo *** lines and he stated they did over charge and he would correct but that I still took up more space than estimated etc. I had to pay $1500 at pick up instead of the $887. I reluctantly paid the manager the $1500 via Zelle so I could verify in real time that he received my payment which he confirmed on the phone. 2 days later the same manager calls me at almost 7pm and tried to tell me he never received my $1500 payment. 17 days after pick up When the movers arrive for delivery, yet another independent mover that is not Geo *** Lines, they have the incorrect numbers/data on their Bill of Lading and are trying to charge me over $1000 at delivery rather than the $892 that my updated Bill of Lading states. Of course the mover at my delivery cant fix it so I have to call Geo *** Lines-no answer. I had to call customer ********************** for SafeShip and they didnt even have the updated Bill of Lading from Geo *** Lines and despite me sending it to Safeship customer ********************** over a week ago just to make sure they were in the know. I had to send it to them again and they STILL tried to tell me I was wrong even though it was literally an official signed contract in black and white right in front of them. They lost the box spring for my bed, one of my boxes of delicate items that was labeled as such-all the items were broken inside, and Im missing a bunch of other random items.

  Safe Ship Moving Services LLC

  Date: 02/02/2023

  Thank you for your honest and thorough critique of your moving experience. All estimates are based on the moving needs (household goods inventory, extra required services, desired pickup and delivery) provided by the customer during the setup process. The preliminary Estimate is just that, an Estimate. 
  We provided the estimate based on the inventory list that was provided to your Logistics Coordinator. Upon pickup the carrier revised the estimate based on the space needed.  As specifically notated in our contract, any additional space, packing materials or services needed are at an additional cost. Our estimations are based off of national averages, they cannot account for furniture articles that are undersized or oversized.
  The estimate is a powerful preliminary guide to determine the initial volume but what what you are paying for is the space used on the truck. 
  Loading and packing a moving truck requires a lot of time, energy, and knowledge to get all your items safely on the truck. The moving team needs to make careful calculations to maximize the space and prevent damage. There are items that cannot be stacked and not all items may perfectly fit together causing what known in the industry as "Fault Space".
  
  The moving industry is a difficult industry to navigate as a broker, carriers can go from great to bad overnight with something as small as hiring a new crew or over stretching their means with the purchase of a new truck. This of course did not make it acceptable, after review of your experience it is clear that we can no longer trust this carrier to be a part of our network registry or service Safe Ship customers. 
  Thank you for allowing us the opportunity to address your concerns. If you have any questions, please call ************.
  
  

• Review fromPegah E

  Date: 12/04/2022

  1 star
  Absolutely fraudulent company! They literally lie every step of the way. *** needs to be fired. He lied about cubic feet coverage and it cost us thousands of dollars.

  Safe Ship Moving Services LLC

  Date: 02/02/2023

  Thank you for your honest and thorough critique of your moving experience. All estimates are based on the moving needs (household goods inventory, extra required services, desired pickup and delivery) provided by the customer during the setup process. The preliminary Estimate is just that, an Estimate. 
  We provided the estimate based on the inventory list that was provided to your Logistics Coordinator. Upon pickup the carrier revised the estimate based on the space needed. As specifically notated in our contract, any additional space, packing materials or services needed are at an additional cost. The estimate is a powerful preliminary guide to determine the initial volume but what what you are paying for is the space used on the truck. 
  Loading and packing a moving truck requires a lot of time, energy, and knowledge to get all your items safely on the truck. The moving team needs to make careful calculations to maximize the space and prevent damage. There are items that cannot be stacked and not all items may perfectly fit together causing what known in the industry as "Fault Space".
  
  Thank you for allowing us the opportunity to address your concerns. If you have any questions, please call ************.