Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Travel Agency

GuestReservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1

Average of 439 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Cora M

    Date: 11/03/2022

    This company charged me over double the amount that I was quoted by a hotel and charged my credit card for $303.51 instead of the quote from the hotel of $185.00 for one night’s stay. This company debted my bank account immediately. After realizing the extra charges, I called my bank to file a scam report and asked for my reservation be canceled.
    I had also called the reservations company. They said that they couldn’t cancel my reservation. but could offer me a deal of 10 per cent off the existing reservation. I will not pay!! So I called my bank to have them remove this $303.51 charge to my account. In order to do this they canceled my card and this matter is now in dispute with my bank.
    I would like to tell other honest, unsuspecting customers to NEVER go on this site: guestreservations.com
    Thank you for helping me out with this matter.

  • Joyce G.

    Date: 10/27/2022

    Guestreservations.com is a fraudulent website. They pose as a hotel site and do not tell you the extra fees associated with booking on their site. They don’t disclose the fees until you agree to charge your card then you can’t cancel. You can get by way cheaper making sure you are on the hotels website. DO NOT USE THIS WEBSITE. They are scammers.

  • Robert W

    Date: 10/01/2022

    GuestReservations.Com is running a fraud. The website is deceptive and designed to look like legitimate hotel booking site. Then at the end, once you have agreed to pay, they tack on a fee of over $100 and refuse to cancel or refund the reservation.

GuestReservations.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.