Business ProfileforBULQ.com

I ordered 3 uninspected pallets from BULQ . The main things in 2 of those pallets was a dining table with 6 chairs and a 4 piece sectional . I purchased them but when I opened the pallets they had only sent me the dining table and only 1 piece of the sectional . I understand this is a uninspected pallet but the manifest clearly said dining table with 6 chairs and a 4 piece sectional . Which means I should have recieved a dining table with 6 chairs & 4 piece sectional uninspected to damage and possibly missing parts ect . I did not receive more than half of my order and BULQ is telling me they will not open a claim for me for a partial refund . This should have been listed as a 1 piece sectional , uninspected and a dining table , also uninspected . BULQ also has a 98% guarantee on all lots and the manifest in these lots clearly stated to expect these items . That’s what the manifest said , that’s what I ordered and that is what I expect to get . I would expect to receive the dining table with 6 chairs , and the 4 piece sectional . The dining chairs could have been broken and the sectional could have been ripped and that would be acceptable as it’s an uninspected pallet but to not send me more than half of my order and then blame me is not oka . According to bulqs own policy they have a 98% guarantee on ALL LOTS . And the manifest is clearly stating what is in the pallet and priced accordingly . I am expecting those items to be sent to me , per that manifest and bulqs 98% guarantee or partially refunded .