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AARP

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for AARP's headquarters and its corporate-owned locations. To view all corporate locations, see

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AARP has 43 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 166 Customer Reviews

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    Review Details

    • Breionna H

      Date: 09/24/2024

      AARP has really ****** me off how do you remove money from someones account , provide them with no product and cant explain why? Were not talking about chump change $1000 in the wind but aarp cant explain why I dont have my money or the gift cards . UNACCEPTABLE . I hope they get shut down and I would suggest ANYONE purchasing anything from the em if this is how theyre going to treat there customers . Called and spoke with an agent this morning for the ************************************************ the notes no help at all . This is so frustrating especially when its messing up your vacation . AARP IS TRASH AND I WILL NOT BE RENEWING MY SUBSCRIPTION WITH THEM DONT IRDER ANYTHING FROM THEM

      AARP

      Date: 09/26/2024

      Hello. Thank you for your inquiry. We apologize for the inconvenience you're experience. I'll reach out to the mmber of our team handling your inquiry directly to try and get this resolved as quickly as possible for you.

    • Hank G

      Date: 08/31/2024

      I rely on my AARP membership for quality partners. I have reviewed the Texas auto insurance through the ****************** and have found it to be a scam. This is terrible for the AARP members.

      AARP

      Date: 09/03/2024

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience with The Hartford. In an attempt to assist, I have reached out to you via email to gather additional information. I will also be following up with you. Thank you for bringing your concerns to our attention.

    • Todd S

      Date: 08/27/2024

      AARP automated assistant does not work well. They have no connection to their contracted towing service providers once they establish the service request. Their online help and tracking system does not exist. It is very difficult to talk to a human at AARP. I asked to speak to a supervisor yesterday. I am still waiting a day later.

      AARP

      Date: 08/29/2024

      Hi, ****! Thank you for taking the time to contact AARP regarding your concerns with Allstate Roadside Assistance. I am sorry to hear of your experience and will be sending you an email for additional details. 

    • Johnny D

      Date: 08/19/2024

      I have a family member that passed away and I tried to cancel their **************** with Delta Dental a branch of AARP. Delta Dental tried to blame AARP , but Delta Dental is a separate company. They refused to work with me, told me to call AARP. They kept me on hold at every level, transfer me four times (4) , and hung the phone up and I had to start over again. Delta Dental kept the payment even after my family member passed away and refused to refund payments. This is a Prime Example of how BIG BUISNESS can do anything they want. They are taking money from a dead person that CAN NOT AND WILL NOT BE ABLE TO USE THEIR SERVICE, YET THEY TAKE PAYMENT ANY WAY. What is White Collar Crime if not the Power to Push the Individual Around.

      AARP

      Date: 08/21/2024

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have reached out to you via email for additional information. Thank you for bringing your concerns to our attention.

    • Christopher C

      Date: 08/17/2024

      The worst,rudest,crudest company I have ever dealt with I join AARP because they were offering a really nice gift after 5 months I called them and asked where my gift was and the lady accused me of trying to get something better but I wasn't I cancelled my membership and I hope the ****** people who read my reviews do not waist your money or time very dishonest company

      AARP

      Date: 08/23/2024

      Dear ****************,

      Thank you for your comments. I researched your AARP membership account and found that there was no premium linked to the membership offer to which you responded online in April 2023. You did chat with an AARP agent on October 25, 2023 who offered you a selection of all our available premiums and you stated that "it was something different" than what she offered.

      AARP accommodates the reasonable requests of our members and we're sorry we weren't able to satisfy you. We hope you will reconsider membership again in the not-too-distant future.

      Sincerely,

      *****

      Consumer Care

    • Eddy G

      Date: 08/16/2024

      There is some misleading information in the advertising of aarp, do there are some small savings almost amounts to peanuts and I do thank you for your little bit of saving.But when it comes to insurances? forget about it. in fact aarp is the most expensive! Im the best driver, I have no accidents or any traffic violations for more years than I can remember Not even a parking ticket for at list 45 years, my credit is the best, and yet I had a quote from ******** which is the most expensive from all other insurance companies! why? I drive less than 5 thousand miles a year! Your driving skills test saves again nothing they jack up the price then they make you a big favor with couple of dollars what a joke, Why are you lying to your constituents. As you say saving of 500 or 400 dollars and you list the companies that you are less expensive, another lie, I have priced from some of the insurance companys you mention, and all of them without exception are less expensive than you! this is very misleading! Or maybe what I really thought your serving the rich people who can effortlessly pay such prices, yes aarp does some good but when it comes to the most important things in the quality and affordability your the most expensive. you offer no competition with other insurance companies basically its a monopoly, this is why I think you are misleading and catering mostly to the elites! And not to the largest of your constituent's like me, I joined to save on your insurance, I got stunned with the difference in cost so really when it comes to big savings? You offer none, shame on you misleading people who really could use some help when it comes to the more expensive things in life. Why?!

      AARP

      Date: 08/22/2024

      Hello, ****.

      Thank you for taking the time to contact AARP regarding insurance rates provided by The Hartford. I can certainly understand your frustrations. We understand how important competitive pricing is to our members and thank you for bringing these concerns to our attention. We cannot unfortunately,guarantee that rates in our programs will always be the lowest in every possible situation. Therefore, you are strongly encouraged to evaluate and determine based upon your own needs and circumstances, whether a product is valuable to you.

      Again, thank you for your feedback. We hope you will continue to share your feedback, concerns and suggestions with AARP. We use this information to make decisions regarding our future course. Have a wonderful day. 

       

    • Shirley J

      Date: 08/15/2024

      This organization has to be one of the worse grifters out there. They constantly sent me renewals even though I had 2 years left on my subscription. They probably hope you cant remember anything and will renew. I bought Hartford Home and ************** through them. I had a terrible experience when I had to make a claim for my home. The insurance is much higher than their competitors. They constantly raise the rates. I wish Id seen all the thousands of horrible reviews about ******** before dealing with them. Despite the bad reviews AARP continues to tout this company. Also purchased UHC health care supplemental. Through AARP. The premiums are higher than their competitors and their website is terrible. Good luck trying to call for help. Im going to find other companies for insurance as soon as possible. Please look around before buying anything associated with them. Dont make the same mistake thinking AARP is working to help the senior population and working in your best interest. AARP has left me feeling absolutely disgusted.

      AARP

      Date: 08/16/2024

      Thank you for contacting AARP through the Better Business Bureau comment section. We have received your complaint and are sorry to hear about your experience. In an attempt to assist, I have reached out to you via email to gather some additional information to see how we can further assistance. Thank you for bringing your concerns to our attention.

    • Leesa L

      Date: 08/04/2024

      I joined aarp and was supposed to recieve a free $25 ******* gift card. When I inquired about it they said I will get a bag. I have not received the gift card or the bag. I had joined some years back and was supposed to recieve a gift that I also never received. I didn't join just to get the free gifts but I do feel like this is false advertising.

      AARP

      Date: 08/06/2024

      Dear ****************,Thank you for your membership. I see that the premium item that was connected to your membership offer is on its way and should be delivered on or about Friday, August 9th. We are not familiar with the ******* offer you mentioned. However, I am contacting you via email for some additional information.We thank you for your past and continued support.Sincerely,***** *************

    • Ro S

      Date: 07/31/2024

      AARP keeps turning on my auto renew. I have cancelled several times and still the auto renew feature is turned on. BEWARE!

      AARP

      Date: 08/01/2024

      Dear ******************,Your AARP account shows that the auto-renew feature was successfully cancelled yesterday, July 31.We thank you for your past and continued support.Sincerely,***** *************

    • Sm M

      Date: 07/26/2024

      Joined aarp (I'd like to spell it alittle differently) nine years ago, immediately bombarded with junk mail, email, spam calls soliciting from their 'associates and business partners', everything from cars to crayons for my grandkids.Terminated my membership, and to call/email many times to get them to STOP sending, calling, emailing me. WHAT A BIG WASTE!!!Go to AMAC.

      AARP

      Date: 08/01/2024

      Dear ****************,AARP provides our members and others the opportunity to control their communications with the association and our affiliated service providers. You can do this through your AARP.org account or by calling an AARP representative at **************.Thank you.

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