Reviews
Customer Review Ratings
Average of 124 Customer Reviews
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Review fromStephen L
Date: 11/03/2022
5 starsThanks to both Danielle and Lee Ann of Shelter Logic, for their courteous, knowledgeable, and helpful assistance. Much appreciated. ******* ** ******
ShelterLogic Corp.
Date: 01/13/2023
Hello ********
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromIan M
Date: 11/03/2022
5 starsChristina was very polite and helpful, a pleasure to deal with.ShelterLogic Corp.
Date: 01/13/2023
Hello ****
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromLinda C
Date: 11/01/2022
5 starsCalled to report missing part and a damaged part. Christina D. was very kind and helpful. She ordered the problem parts and they are being shipped out tomorrow.
It was a pleasure talking with her about our issues, and I am very happy with how quickly we will have our parts and be able to complete the assembly of our gazebo. Thanks again!ShelterLogic Corp.
Date: 01/13/2023
Hello ******
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromMarci W
Date: 11/01/2022
5 starsI've been using Shelter Logic greenhouses in a box for about 10 years. Love them.
This last year I changed my garden area around and had my oldest 20' unit tied down to a fence - not real secure. Needed a rope and grabbed one from there. Oops! A huge gust of wind hit it, and it went flying! The crash landing practically sheared off one side.
Called the company with a list of damaged parts, and they got them ordered for me, and they are on their way to me now. They charged be a really reasonable amount. They were real nice to work with over email and the phone. I love working with companies like Shelter Logic!ShelterLogic Corp.
Date: 01/13/2023
Hello ******
We are very happy to see that you are pleased with our service and your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromLawrence R
Date: 11/01/2022
5 starsRachel S*** was just excellent in assisting me with my installation questions on my new unit and ordering new door glides for my 30-year-old shed.ShelterLogic Corp.
Date: 01/13/2023
Hello ********,
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromBeau F
Date: 10/30/2022
5 starsChristina D****** at Shelter Logic took care of my problem in about 5 minutes... she was professional and knowledgeable! Amazing service.ShelterLogic Corp.
Date: 01/13/2023
Hello *****
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromRobin D.
Date: 10/29/2022
5 starsChristina was very pleasant to deal with while ordering my new product from arrow cant wait to buildShelterLogic Corp.
Date: 01/13/2023
Hello ******
We are very happy to see that you are pleased with our service and your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromChi Chi S
Date: 10/26/2022
5 starsI called ShelterLogic to get the size of a tent that has to be at least 10 years old. Christina D. did not hesitate to look up the frame number she informed me right away that this was an older model and may not be in the system but not to worry because she knew another way to look up older models. While we waited to for the system to pull up the older models she went above and beyond to let me know of verified places that I could order replacement parts for my type. Now a days people come to work but do not want to work. I am happy that I got Christina and she was more than willing to assist.ShelterLogic Corp.
Date: 01/13/2023
Hello ********
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!Review fromJill S
Date: 10/25/2022
5 starsWords cannot describe the great customer service provided when I called Shelter Logic for replacement parts because the wind trashed my garage. They have gone above and beyond and when UPS damaged my parts in route, Shelter Logic got replacement ones out immediately.Review fromdonna H
Date: 10/25/2022
5 starsI contacted Shelter Logic, with questions and was very satisfied with the personal service Lynn provided me. There was never a delay in response and she was accommodating and helpful .ShelterLogic Corp.
Date: 01/13/2023
Hello ******
We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
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