Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dynata has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.97/5 stars

    Average of 377 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAlexandria S

      Date: 05/18/2023

      1 star
      Got locked out of my account with money to cash out. Was told I was speeding through questions. Bi guess their theory is if you go slow there will be no errors. No prior warning to slow down. I asked for my money and no response yet.Also I don't qualify for a lot of the surveys and some I get almost done and then it will say the survey is full. It is like they are getting my data for free I asked nicely to reinstate my account and customer service said no.***************************************** *********** **
    • Review fromEugene Z

      Date: 05/09/2023

      1 star
      You spend time answering and completing questions, both pre-qualifying questions and more pre-qualifying questions, and then ****, it ends even after 15 minutes of answering questions (they say its only 5 or 10 minutes!), either disqualified, or session has timed out, After! Completing the survey and hitting the Submit button. This has happened more than 5 times.CHEATERS!
    • Review fromJamison S

      Date: 04/14/2023

      2 stars
      At first I was excited to start filling my free time with completing surveys. However, it was alot harder for me to complete surveys since i was always getting kicked out halfway through the survey saying "survey is full". I now am banned from taking surveys because they said "i am too fast" i am being punished for being a very fast reader. the answers are as simple as "strongly agree, strongly disagree." Etc, so when I read the question I am able to quickly select my answer. Getting banned for having comprehensive skills is ridiculous and not right. I have never cheated in taking their surveys and now I am being punished.
    • Review fromkristen k

      Date: 04/11/2023

      1 star
      The first couple of weeks I was able to take the surveys without any issues, than at the end of the surveys it would give me errors signs. I started to dispute the 0 points with clear evidence of finishing the surveys but majority of the time Branded rejected my dispute, even though i showed proof. Now a month later they have locked me out of my account without any explanation. I am unable to cash out my points which I clearly earned. This site is untrustworthy. please stay clear of it.
    • Review fromAlbuddah

      Date: 03/29/2023

      2 stars
      I am retired, so doing these surveys was something to fill the time. They are very repetitive, but some are actually fun to take and informative to products and services I was not aware of. That said, I had to complain several times on surveys that suddenly ended after spending so much time answering questions. Most of the time they gave me my points back and resolved the issue. On my 4th or 5th complaint though they said they could not find the record of my survey and directed me to file another complaint through their website.Hours later I was sent an email with this message:" **************** (Branded Surveys)Mar 28, 2023, 8:08 PM PDT Hello *** ***** you for reaching out to Branded Surveys. Your account was systematically flagged due to failing one or more security checks. Our system actively ensures a valid community of engaged members. Unfortunately, we have determined that your account is not in good standing. As such, you will no longer be able to participate as a member of our community.***** you,******"So, I replied and asked them what I was flagged for and that I did not lie on an of the many surveys I took over the past 3 weeks. Then just a little while they sent me this:" **************** (Branded Surveys)Mar 29, 2023, 10:09 AM PDT Unfortunately this flag is permanent and your points are not available for redemption.***** you,******"This is not the way to do business. I was not even asking about the points and compensation I was owed; I just wanted to know why was I flagged and locked out. Even with the frustrating survey boots, I was still enjoying doing them. I am upset to be thought of dishonest on perhaps something that might be an misunderstanding in filling out one of their surveys. To be cutoff with no explanation is not how you deal with anyone that spent time helping your business out.
    • Review fromJason T.

      Date: 03/17/2023

      1 star
      Signed up yesterday and that it was a great site. Used it all day today then tonight I tried to cash out and it say oops likes like you're unable to participate in our surveys. Seems awfully convenient that they want to lock me out when I want to cash out.
    • Review fromJanie J

      Date: 03/11/2023

      1 star
      Keeps calling and when they don't like my answers they hang up half way through. And then the next day they call again it starts all over. I have asked why they hung up they day before. But they hang up. It is crazy. I have tried calling the 866 number. I keep getting a busy signal.
    • Review fromEmily J

      Date: 03/07/2023

      1 star
      Every time I try to take a survey it kicks me out and says I do not qualify or that the survey is full I'm having a hard time logging back in after I leave and it just keeps asking me for more and more personal information
    • Review fromZoe M

      Date: 03/03/2023

      1 star
      After hours and hours of honest work and cashing out my credits two or three times without issue, my account was suspended for no reason. I reviewed the *** and TOS and confirmed that I had not broken any of the rules stated, so I reached out to QT support for assistance with my account, since I have funds attached to it that I am unable to access now. They were completely unhelpful and only gave a vague and generic response that my account had "been flagged for multiple violations." So now they get to keep the money I've earned without any justification.
    • Review fromAndy C

      Date: 02/06/2023

      1 star
      The site seemed okay at first but lately Ive been doing tons of surveys and a bunch of them end with the survey filled up quickly after you complete a survey. So they get the credit of collecting all my data and answers but dont pay out for completion by saying they reached their quota of answers. If they have a quota of respondents they should tell you before you start the survey and not after you spent a ton of time completing it. Their customer service doesnt help you either when you inquire.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.