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Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 10 locations, listed below.

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    Customer Review Ratings

    3.98/5 stars

    Average of 377 Customer Reviews

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    Review Details

    • Review fromShemar D

      Date: 05/20/2024

      4 stars
      Tbh, i'm not fully sure why there is so much negative reviews on this thread in general but it seems like the general consensus is regarding other bogus panels that clearly isn't Opinion Outpost since they're one of the best i've ever been on and also my first since 2021! I would sincerely recommend anyone to try them out since they're as legit as a survey panel can get including their top of the line sympathetic | empathetic customer service team, especially nowadays with all the scam companies desperately out to rob folks of their *************** no, i'm not just a biust employee that's part of their staff or something, that's just my honest Opinion on the matter. ??

      Dynata

      Date: 05/27/2024

      Hi ******! Thank you for your honest review about your experience with us, and for recommending us to other potential members in the future. Have a great day!
    • Review fromCynthia C

      Date: 05/16/2024

      5 stars
      I've been with Dynata for about 2 years doing surveys and I have really no issue except that the e mail invitations rarely lead to a survey,I believe it's whoever sets them up is in a different time zone but I really don't know.The **************** is next to none,for the most part they're all very understanding.Never an issue with the reward system either and it really helps with the high price of food to have the Amazon card option.I have to say I love this job as a survey taker but only because of the awesome customer service.I live alone and it can help pass the time.

      Dynata

      Date: 05/27/2024

      Hi *******! Thank you for your review, and for being part of Dynata for years! Our customer support team consistently works to provide the best service possible to our valued members. Have a wonderful day!
    • Review frommary h

      Date: 12/12/2023

      1 star
      tried to redeem reward points . now require id and pic did id 2 or 3 times befor figure did the old one well used the new one then and pic. would not let me log in tried reset password this is what i got as answer when sent email Unfortunately, you did not pass our verification process.Thank you for your time and interest in our panel. We wish you all the best.been doing this site for years very disappointed in their site . this isn't how you treat surveyors.

      Dynata

      Date: 12/22/2023

      Thank you for your review. We checked and verified that our support team provided an option to help you verify your account. Please check your email inbox and spam folder for the communication sent to you. Thank you!
    • Review fromKay K

      Date: 10/24/2023

      1 star
      Proceed with extreme caution when signing up for e-rewards. The platform underwent a significant overhaul, thereby downgrading the number of points you can receive for each completed survey while also limiting the number of surveys you can attempt to complete each day. Then, they decide to implement an "identity" check where they will lock your account unless you upload a copy of your driver's license. Swagbucks has done this as well. They hold your earnings hostage until you release government information in the name of "identity protection." Yet the 3rd party vendor being utilized is suspicious and recently paid out $4M in a class action lawsuit. It's not worth the time to try to earn rewards using e-rewards or swagbucks only to result in this "lock" and thereby losing out on rewards. I'm losing over $500 in gift card redemptions as a result of refusing to comply with this "identity check."

      Dynata

      Date: 11/03/2023

      We are constantly working on ways to improve our survey member's experience, the surveys, promotions, and rewards we offer. Should you have questions or need assistance regarding your account, please do not hesitate to contact us via email at ************************. Our Member Success Team provides support to the best of its ability. Thank you!
    • Review frommichael r

      Date: 10/06/2023

      1 star
      This survey site is a ripoff! Countless surveys completed and countless not paid out due to various claims by this immoral company. Once a survey has been completed, they claim I am not a match. This usually happens because upon completion I check the box that disallows e-mails with offers. Branded Surveys is nothing more than a front to elicit business and sell personal information under the guise of a legitimate enterprise!
    • Review fromJe S

      Date: 09/12/2023

      1 star
      I started an account and in August, I have missed funds from finishing surveys. I have sent 3 emails and I have not heard anything back. I finally made $12.35 but when I try to get the $10 giftcard I receive an error message that I have to wait 72 hours. I tried to reach out about my issue but I have yet to hear back from the company.
    • Review fromDebbie G

      Date: 07/16/2023

      1 star
      E-Rewards, an online survey panel site is now a part of Dynata. As with others, I have now been locked out of my account and have apparently lost **** dollars in survey points. This is because I refuse to take a photo of myself and also my drivers license and submit these online to a third party identity verification company. I've done these surveys for years and have no issues with text verification, 2 party identification etc, but submitting sensitive personal information to a third party company for this? Seems illegitimate and foolish. Also, this change was enacted with no notification to panel members, which is apparently allowed according to their fine print. Something smells fishy. I have spent hours doing online surveys, EARNING this money, and ****, I no longer have access to it or to my account. This requirement to submit sensitive personal identification to a third party with poor reviews is absolutely unacceptable, and this was never before a requirement. Recently the company announced a website "upgrade" without significant changes to participants, yet this new "identity verification" was, at some point and without notice (as allowed as per their fine print), introduced and forced on participants. If notification had been sent prior, potentially many would have left the forum, and redeemed their awards before doing so. The company knowingly allowed participants to work for them doing surveys, then refused to pay out when people resisted providing sensitive identification documentation to them.
    • Review fromSteven J

      Date: 06/30/2023

      2 stars
      I signed up for the Opinion ********** with ****** Airlines some time back with the promised of earning ****** Miles for completing surveys.For about half of the surveys, I spend **** minutes answering questions and am told I don't qualify for that survey, and am told to try another. For spending this time, I am not awarded any miles and just wasted my time. This company should offer a minimum number of miles for answering as many questions as we do to see if we qualify OR have fewer qualification questions to not waste our time. I'm almost ready to bag it and leave.Let's see if anyone from Dynata responds.SJ
    • Review fromAmy S

      Date: 06/19/2023

      1 star
      This company now requires panelists to share personal information in the form of a driver's license or other ID with Veriff in order to received earned payout. This is terrible practice and a violation of privacy. Veriff is not a trustworthy company. I chose to close my account due to this but needed to share this information for anyone else considering using their panels.
    • Review fromTaylor C

      Date: 06/02/2023

      1 star
      This company is a joke. They locked me out of my account and are trying to force me into sending over copies of my ID, Passport and selfies to prove I am who I say I am. Meanwhile they STILL HAVE YET TO PAY ME. This company is a load of c*** They would rather sit there and pocket money than other people worked for and cause problems. Their customer service representatives are incompetent. I can only imagine what the owner of the company must be like to even hire people who cant read properly. Probably doesnt properly screen their employees to busy asking participants to send over documentation. I hope this fraud of a company gets shut down for s******* people out of money and time.

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