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Business Profile

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Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 10 locations, listed below.

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    Customer Review Ratings

    3.98

    Average of 379 Customer Reviews

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    Review Details

    • Robert M

      Date: 08/01/2024

      I've been doing surveys for over 5 years now and in all that time have never had an issue. Everything has worked like clockwork.

      Dynata

      Date: 08/09/2024

      Hi ******! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • Seema G

      Date: 07/31/2024

      Love taking surveys. Keeps my brain sharp . get to learn a lot from different topics. Love their customer care reps. **** are always very helpful and supportive. Love the rewards associated with the surveys. Time well spent.

      Dynata

      Date: 08/09/2024

      Hello Seema! We are thrilled to hear about your great experience with us. We hope to continue to provide you with surveys and rewards that best meet your needs, and especially support that does not disappoint. Thank you for your feedback!

    • Don M

      Date: 07/31/2024

      I had a question about membership, someone joining the panel, and they answered promptly and clarified my question. I think they do a good job.

      Dynata

      Date: 08/09/2024

      Hello ***! Thank you for giving us your feedback. We are glad to know that our support team was able to answer your questions quickly. Let us know if you need anything else.

    • Share J

      Date: 07/31/2024

      I've been doing surveys for them for over 10 years. There were some difficulties when they changed their procedures and they required I.D., etc. The customer service for that event was not good. In general, once you adjust to their everyday customer service style, you can get what you need. Overall, it's good and I love the gift cards I earn. The companies offered are things I use: ********** Target, Olive ******* I hope I can do surveys for them for a long time.

      Dynata

      Date: 08/09/2024

      Hi Share! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Brenda G

      Date: 07/29/2024

      I have been doing surveys for 10 years now. I have been able to accrue points to pay for everyday items and also for gifts and gift cards. I enjoy being a part of the process that helps shape companies perspective on what people purchase and think. Some of the survey questions ask about political topics, items you would or would not purchase and your opinion on many other items. The last couple of years they have changed the way they are paying and they are definitely not paying as generous as they have been. On many of the surveys I will get half way through and then the survey will say that I am not an appropriate candidate for the topic , then I get no payment at all for my time, which to me is not right. There have also been many times that I have fully completed a survey and then get no credit at all. I have to contact them and they have to investigate whether I did or did not finish the survey and then I may or may not get credit. It has really become quite a hassle and sometimes I think about not participating anymore because I should not have to struggle for payment when I am putting forth my effort.

      Dynata

      Date: 08/09/2024

      Hi ******! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Rick W

      Date: 07/29/2024

      I love it works great and no problems. Rewards are good and surveys are great.

      Dynata

      Date: 08/09/2024

      Hi Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Jessica G

      Date: 07/28/2024

      This platform has been very beneficial for me and my family. I have been a member since 2017 or 2018. I have gained many rewards in my time. I have received gift cards for restaurants and just recently received gift cards to my local grocery store that saved me more than half off my weekly grocery bill.

      Dynata

      Date: 08/09/2024

      Hi *******! Thank you for your honest and great feedback! We are happy to know that one of our reward options works for you. Please tell us if there is anything we can help you with. Have a good day!

    • FRANK B

      Date: 07/28/2024

      I believe they should take another look at the awarding of points for surveys. Other sites set a standard minimum point (monetary) award on the amount of time taken to complete a survey. They set a goal based on a rate per hour. The rate per hour translates to dollars/per hour for taking surveys. For example, if survey company X says a one hour survey should pay a minimum of $10 USD, their point awards should fall into line for fractions of that hour. It takes 75 points to earn a $25 gift card on erewards. 3 points equal $1. A 10 minute survey should yield 5.1 points. A 20 minute survey should yield 10.2 points, a 30 minute survey should equal 15.3 points and so on. Currently, there is no consistent awarding of points respective to the amount of time it is estimated to complete the survey. That seems to be unfair to the survey taker. If it isn't a base of $10/hour, at least correlate it to some kind of set standard. The amount of time estimated in a survey is set to the survey length itself. That doesn't include the preliminary information collected at the beginning to see if you qualify. That can easily add another 5-10 minutes to the survey length. Why isn't more of that taken care of in what our profiles say about us?Another suggestion would be to try and strengthen your reward offerings. Too heavily weighted towards travel and magazine subscriptions. Need more brick and mortar stores to get gift cards to, if possible.Their customer service is normally quick and responsive to problems.

      Dynata

      Date: 08/09/2024

      Hello *****! We appreciate your feedback. There is always something to improve on. Let us know if there is anything we can help with regarding your surveys. Thank you!

    • Kathleen W

      Date: 07/28/2024

      keep sending surveys as the rewards are great you're surveys are really interesting

      Dynata

      Date: 08/09/2024

      Hi ********! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Donna C

      Date: 07/28/2024

      Not a bad way to earn a few extra bucks. There are a few bugs in some of the surveys, but the customer service I've requested is fast and satisfactory.

      Dynata

      Date: 08/09/2024

      Hi *****! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

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