Business ProfileforElk Meadow Lodge and RV Resort

On June 5 i checked into elk meadows. A friend had transferred a $235 credit to my account there due to a required cancellation on their part. When i checked in i was told i owed a $114 balance for my 5 night stay. I asked the employee if i had received my credit, and she assured me i had. Based on her affirmation, i signed for the additional credit charge of $114. I was later provided a copy of my charges, only to realize i had not been given the credit. I addressed this error with employees/management who stated the credit had not been reflected on my account when i checked in due to an oversight by the bookkeeper/accountant, but they would resolve the problem. I checked with employees/management 4 different times during a two week period, each time they stated they would resolve the problem. On my last day at check out i was told they agreed i had a credit, that it was a bookkeeping error, but that they would not issue a refund. They did offer to let me use the credit in their store, but #1 that was not right or what i wanted, and #2 the only thing they had in there i could use would have been approximately 150 rolls of toilet paper. I really find this resolution to be insulting. All i am asking for is the $114 they overcharged me because of THEIR mistake. In over 25 months of travel and staying at over a 150 campgrounds i have never been so rudely spoken to. In essence, they commited fraud and theft and outright lied about resoliving the matter. I appreciate any assistance you can render in resolving this matter. Thank you. *****