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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    Customer Review Ratings

    4.32/5 stars

    Average of 418 Customer Reviews

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    Review Details

    • Review fromGeorge P

      Date: 07/17/2023

      5 stars
      The technician arrived on time, was very professional and courteous in his manner, and carefully explained each of the services of our Simply Safe system and how the different services related to each other. He was careful to review with us where to place each item of the system and completed the installation in less time than scheduled. We were impressed with his manner and efficiency and hope to work with him again for other installation projects.
    • Review fromWallace H

      Date: 07/13/2023

      5 stars
      OnTech did everything as promised and ************** **** was an expert in his field. Very professional and provided tips on making our system work even better.
    • Review fromJASON D

      Date: 07/13/2023

      1 star
      I did not have a good experience with OnTech. The job wasn't done right the first time by having a device that was either faulty or not installed correctly to my furnace. I am having a hard time getting them to refund me for the power connector that is no longer needed because my thermostat is now hired wired. Trying to speak to a supervisor has been difficult.
    • Review fromLinda T

      Date: 07/08/2023

      5 stars
      OnTech and ************** was great. On time, explained everything, thanks!!
    • Review fromAmy S

      Date: 07/05/2023

      5 stars
      I was able to get an appointment the next day. A holiday no less. ************** was on time, very professional and friendly. Installed our doorbell camera without a hitch!
    • Review fromJon Y

      Date: 07/05/2023

      5 stars
      They did a great job. The technician was professional and very knowledgeable.
    • Review fromTimothy R

      Date: 07/04/2023

      5 stars
      Very helpful and knowledgeable. Set everything up quickly and efficiently.
    • Review fromPamela S

      Date: 06/30/2023

      5 stars
      Very professional, attentive. Was kept up to date on arrival time. Technician provided exceptional service and worked efficiently. Very attentive & patient in giving instruction on use of home system to my 84 yr old father and myself.
    • Review fromMary B

      Date: 06/30/2023

      5 stars
      The company provided outstanding service with professionalism . I would highly recommend.
    • Review fromAndrew D

      Date: 06/27/2023

      5 stars
      Came next working day after saturday order, great install, on time, cleaned up nicely, cell signal much better

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