Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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OnTech Smart Services has 2 locations, listed below.

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  OnTech Smart Services

  9601 S Meridian Blvd Englewood, CO 80112-5905

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  OnTech Smart Services

  45A Commerce Way Totowa, NJ 07512-3106

Review Details

• Review fromSuzanne W

  Date: 11/09/2023

  5 stars
  Our OnTech Technician arrived on time and was patient with all my questions during the visit. He went beyond his normal duties, and cleaned up after the installation.

• Review fromShelly P

  Date: 11/06/2023

  5 stars
  ************** was prompt and on time and entered our home with protective booties. Very much appreciated!He was knowledgeable and patient and explained everything, walking us through the usage of the different aspects of our alarm. He was kind, friendly and personable. I would call again for help or assistance.

• Review fromJohn W

  Date: 10/28/2023

  4 stars
  We had several problems and the tech solved them. Great expertise and persistence.

• Review fromPatty M

  Date: 10/24/2023

  5 stars
  Great technician; very professional and helpful. He was knowledgeable and patient explaining how the system he installed works. I wouldnt hesitate to call for other installations or work.

• Review fromLinda A

  Date: 10/22/2023

  5 stars
  The Tech came on time. He was very respectful. Took the time to explain the ring system. Completed the job in timely manner. Cleaned up after .

• Review fromSusan K

  Date: 10/21/2023

  1 star
  You do not want do business with ****, Ontech technician from the ***********, he is a self-serving liar, I was specific, I wanted to update Ring system and add smart screen door locks that I had purchased through Ring/Amazon, the Schlage brand, for $650, and I wanted one or two more cameras. He literally installed ADT locks instead without telling me, and the camera ... I can't even remember right now what company the camera is from, but the point is, he lied to my face and he signed us up for an expensive monthly subscription and a 3 year contract without saying ONE WORD! I called him and left a number of messages, he did not call me back, I guess that's guilt and shame I'm sure. I plan to file a complaint with his employer but I'm certain Ontech is guilty too. The worst part besides the money is how complicated this is and how much time I have to spend trying to get it resolved. The whole point of installing ADT locks was so he could make more money, so he gets a commission and I get billed a couple thousand dollars over the next three years.

• Review fromAlexandra A

  Date: 10/19/2023

  5 stars
  Great courteous and professional service installing SimpliSafe outdoor cameras with solar panels and camera doorbell. Took the time to ensure I understood usage and was respectful of me and my hime

• Review fromRachel H

  Date: 10/18/2023

  5 stars
  OnTech came out and installed my Simplisafe alarm system for me. This was the first time I have used this company. They were great to deal with very professional and courteous and it took less than 2 hours to complete the install. I would use them again.

• Review fromNatasha S

  Date: 10/15/2023

  5 stars
  Loved my installers -- they were very courteous and attentive. They treated my home with respect and were very attentive to my questions on the new system. They took the time needed to make sure that me and my family felt comfortable with our new cameras and lock. Also, the installer, who also sold me the system I chose, did not try to oversell me stuff I didn't need. He genuinely just sold me what I wanted -- a more minimal monitoring system. Highly recommended !

• Review fromLeslianne Adkins B

  Date: 10/15/2023

  5 stars
  The tech was professional, respectful and accomplished the task (installing a smart lock) quickly and efficiently. Se didnt leave until she was sure all was working properly and I understood the app. I would use OnTech again.