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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    Customer Review Ratings

    4.32/5 stars

    Average of 417 Customer Reviews

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    Review Details

    • Review fromBarry W

      Date: 09/25/2024

      5 stars
      Ontech technicians arrived at scheduled time. The lead technician ***** was extremely professional, organized and efficient. He was a skilled worker who utilized both his time and mine efficiently. His appearance was impeccable as was his well equipped vehicle. He had all tools readily available during the ************************ ************** 200 Pro installation. Both technicians followed applicable National Electrical Code and **** Standards working in a federal building. ***** was especially considerate keeping workspaces clean and safe for our employees. I was very impressed with the OnTech Technicians skills and professionalism and would definitely recommend ***** for future federal installations.
    • Review fromDr. Steven B

      Date: 09/24/2024

      5 stars
      Best Service experience Ever !!!! On time, super Knowledgeable and easy to work with best service experience.
    • Review fromRobert Y

      Date: 09/23/2024

      5 stars
      Everything about the service, from scheduling to keeping me informed of the technician's arrival, to on-time service was excellent. The technician was respectful, knowledgeable, and made sure I was able to operate my smart thermostat with the app before he left.
    • Review fromNicholas T

      Date: 09/16/2024

      5 stars
      Tech was timely and nice! He was very quick too
    • Review fromRenee H

      Date: 09/15/2024

      5 stars
      Very happy with the technician who installed cameras. On time, professional, and knowledgeable. Will use the service again and recommend to family and friends.
    • Review fromLori H

      Date: 09/15/2024

      3 stars
      While ****, our technician was very professional, personalble, and knowlegable, (I'd give him 5 stars) the scheduling of our appointment left me feeling very annoyed. We were scheduled for a 2-4 **** window for our installation. My spouse wanted to make sure he could be home for it. At noon they asked to come "now" because they had a cancellation. My spouse could not be here then so I asked to keep our original 2-4 **** times slot. Then at 12:30 someone from Dish called to see if we could move the appointment up to 1:00. Again, it was not possible so then I was told my new appontment would be 4:30-6:00. I said no, I wanted to keep our original appointment. I called my spouse to see if he could be here at 1:00 but he said no. So I called back on the ***** number that called me and the person told me it was NO PROBLEM, my tech could take a lunch break instead. I was left assuming my 2-4 **** appointment remained unchanged. Within 20 minutes I got an email telling me my appointment time was changed to 4:15-5:45. My tech called at 4:15 to tell me he was on his way, but due to traffic wouldn't arrive until 5:45. They should stick to the window of time I scheduled for, because changing it without my permission should not be allowed.
    • Review fromThomas Y

      Date: 09/08/2024

      5 stars
      ***** did an outstanding job and was professional, informative, and courteous while addressing our needs !He went the extra mile to assist my wife and I with integrating the technology with our smart phones!I would recommend On Tech and ***** without reservation!Thank You
    • Review fromLaura C

      Date: 09/06/2024

      5 stars
      The OnTech person is very knowledgeable and very polite. He help me alot by showing me my cellphone and learn how to do the app so that I can do it well I really appreciate it!
    • Review fromMartin S

      Date: 09/05/2024

      5 stars
      Informed about arrival time accurately. Friendly and knowledgeable technician. Installed solar panels for SimpliSafe cameras and talked me through what to expect. Couldnt be better.
    • Review fromMeg L

      Date: 09/05/2024

      5 stars
      Both technicians were professional and knowledgeable. They didn't rush and made sure the entire system was working properly.

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