Business Profile

Mobile Phone Service

Boost Mobile

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Complaints

This profile includes complaints for Boost Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

5,005 total complaints in the last 3 years.
1,501 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:11/21/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The date of the transaction occurred between october and november 2023. on november 21st they took 80 out of my account fraudently . They were not authorized to do this and I did not sign up for autopay when I know I didn't. I spoke 2 times with customer service agents which is the only way to get a transfer pin. I have a family line and they knew that. They know what plan you are on. They gave me one transfer pin and stated that is all i would need. On november 21 they debited 80 dollars out of my account without my permission.I had already switched to metropcs.on november 8th. when I called customer service they told me that each phone needed a pin even though I was on the family plan and refused to refund my money. I so regret ever doing business with them
Business Response
Date: 12/13/2023
December 8, 2023

***************************
*********************************************************************

Re:          BBB Complaint #********
                ************ - *************

Dear ****************:

On November 22, 2023, we received your complaint, dated November 21, 2023, filed with the Better Business Bureau.

You said that $80.00 was taken from your account without your authorization and you maintain that you were not enrolled in AutoPay. You stated that you requested to port out your phone numbers, but the agent only gave you one port out pin. You requested a refund for the $80.00 payment.

A review of the call shows that you only requested the port out pin for the line ending in **** and you were provided that information. You were charged for service for the other two active lines.

Boost Mobile does not have the ability to enroll you in AutoPay without giving you notice. The Boost Mobile Terms and Conditions disclose that payments remitted to Boost Mobile are final and non-refundable; any unused funds remaining on an account at the time service is canceled will be forfeited.

Sincerely,

***********************
Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

cc:           ****** /******* Better Business Bureau
                ********************************, #***
                ******,** 80210

                *****************************
Initial Complaint
Date:11/21/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In August of this year I was notified by my provider, Republic Wireless, that they had been purchased by Boost Infinite and I would need to take steps to transition my service to BI by the end of September. On September 21 I followed instructions provided by RW/BI to migrate my service, and as a result lost phone, text, and data service. After two months and numerous communications with BI using phone, chat, email, and ******** and at least eight promises of 'escalation' I have still not had this issue resolved. As I conduct a large portion of my business using my phone I have in the meantime switched my service to another MVNO. I have been advised by BI CS that I would only be able to port my number to the new provider (and by so doing avoid a labor intensive and time consuming reconnection with clients advising them of a new number) after my account is activated with BI. Despite many requests for patience and so-called internal 'escalations', the account is still "in the process of activation", according to each CS rep with whom I have communicated seeking resolution of this issue. A web search has shown that this is not an isolated issue, and that some former RW customers have waited a similar length of time with no service or fix provided by BI.
Business Response
Date: 11/28/2023
November 28, 2023

************************************
**************************************
**********, ** 82055

Re:          BBB Complaint #********
                ************ - *************

Dear ************:

On November 22, 2023, we received your complaint, dated November 21, 2023, filed with the Better Business Bureau.

You stated that you were a Republic Wireless customer who was supposed to be migrated to Boost Infinite. However, your service was not migrated due to system errors on our side. As a result, you chose to port your phone number to a new carrier, but you experienced issues with this process.

Unfortunately, there was an internal issue preventing your phone number from porting out, but this issue has since been resolved and you should be able to port out your phone number to a new carrier.

The following information can be used to port out your phone number:

Boost Infinite account number - ************
Port out pin - ******

If there are further questions or concerns about this issue,please feel free to contact me at **************.

Sincerely,

*********************
Senior Corporate Case Manager
Executive Escalation Team
DISH Network, LL.C.

***************************************************************** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *********************
Initial Complaint
Date:11/21/2023
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased 3 cell phones from the boost mobile website and ensured the correct address was noted. Upon receiving the tracking information it stated it was going to the wrong address (*********************************) I called Boost customer Care and they stated I needed to contact *** to change the delivery. Contacted *** and they said there was Shipper restrictions that forbade the recipient to change the delivery location. Contacted boost mobile again to clarify the situation and that the recipient was unable to change the information and they said there was nothing they could do. I would have to wait for the credit to be reapplied to my account. The first order (Order Number: 3955-673145-2159) was returned to the Boost Mobile warehouse because the address was wrong. The second order (Order Number: 3955-821366-9898) is currently in transit to the wrong location and they are refusing to fix the issue. I have offered numerous ways to rectify the problem but not of which are "in the capabilities" of the staff. I have asked to speak with the corporate office to fix the issue to which boost has replied "there is no way for them to reach the corporate office".I have purchased these devices yet there seems to be no way for boost to deliver them correctly. I have ensured the correct address was on file yet every package I have ordered is going to the wrong location and there is no way to fix this issue. The solution I am looking for is to either have the devices delivered to me at no further cost to me either by being shipped or by going to a local store and retrieving them.
Business Response
Date: 12/13/2023
December 6, 2023

Mr. *********************************
51 ****************.
********, ** 12589

Re:          BBB Complaint #********
                ************ - *************

Dear **************:

On November 22, 2023, we received your complaint, dated November 21, 2023, filed with the Better Business Bureau.

You stated that you purchased three phones from Boost Mobile, but two of them were sent to the incorrect address. You indicated that you were unable to have the address corrected when you contacted **** You requested that the phones be delivered to you at no additional cost, or that they be sent to a local store where you can retrieve them.

Our records show that the phones in question were returned to Boost Mobile and two refunds of $29.61 were issued on December 4, 2023.

We also show that three of the four phone numbers on your account have since ported out.

We apologize for any inconvenience this issue may have caused.

Sincerely,

*****************
Senior Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *********************
Initial Complaint
Date:11/21/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On October 13th I wanted to downgrade my plan because I found a cheaper service elsewhere but still wanted to keep this phone active. At this time, I requested for Boost, via the chat person, *************************, to remove the insurance because I just wanted the cheapest plan possible which is $25. On October 16th, I spoke with Chat person ******** **** because I was still being charged my previous month's bill. Today, I chatted with ************* because I went to pay may bill and it is $32. I contacted them again and asked why the price was that much and the representative said that is was due to insurance. I explained that I requested for it to be removed and told them to look up the chat history and they could clearly see that the representative said they would remove the insurance and I would only need to pay $25. Because was account wasn't active due to non payment on the 19th of this month, the representative said he couldn't do anything. I repeatedly asked when I do pay, how will I get refunded. They continued to give me the run around and not answer my question, then I went ahead and paid and he said it wasn't guaranteed that they can remove anything. I asked for a supervisor or asked for a credit and I was told neither were available. I have had multiple issues with Boost and their difficult customer service, run around and seeming to deal with people who don't understand simple English speaking terminology. I am not going to keep letting this slide. They need to offer me a credit for at least one month of service, make sure the insurance is removed, and confirm all of this in writing to my email address.
Business Response
Date: 12/13/2023
November 30, 2023

Ms. *********************
*************************************************
***********, ** 63119

Re:          BBB Complaint #********
                ************ - *************

Dear ******************:

On November 22, 2023, we received your complaint, dated November 21, 2023, filed with the Better Business Bureau.

You stated that the device insurance was not removed from your Boost Mobile account, as requested, and you continue to be charged.

We have removed the device insurance from your account and refunded $7.17 for the previous charge.

We apologize for any inconvenience this issue may have caused.

Sincerely,

*****************
Senior Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *********************

Customer Answer
Date: 12/14/2023

Complaint: 20900629

I am rejecting this response because as I stated, I have wasted a lot of time dealing with Boost Mobile's incompetent customer service departments. They need to issue me a courtesy credit or one month of free service beyond a refund of my insurance that was already supposed to be done in the first place. I will not settle for them doing what they told me they had already done and didn't. I have received the **** refund but for all of the hassle, they need to make more of an effort here.

Sincerely,

*********************
Initial Complaint
Date:11/21/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Boost Mobile put my internet ********************* on the Boost mobile Internet & used the location of the Boost Mobile that i started this account with; therefore, my phone hasn't worked right and the Boost Mobile worker appears to be working with the criminal hackers that have hacked this Boost Mobile phone as the phone has been hacked every since i purchased Boost mobile phone from store, then boost sent me a nonworking sim card, i put sim card in the phone and the phone still doesn't work; therefore, i want a digital esim installed today from boost mobile in a way that the hackers don't get a hold of the esim number and if that doesn't stop hackers, i need Boost Mobile to let me exchange this phone for a new phone ; i also need all charges credited to my credit card for Boost nonworking service, and for these months where i haven't had Boost cell phone service working for 2 months+, i should get free 2 months of service for it makes no sense that i have had a Boost nonworking cellphone and i just purchased the Boost Mobile phone in September 2023.
Business Response
Date: 12/13/2023
December 7, 2023

Ms. *****************************
**********************************
*******, ** 30047

Re:          BBB Complaint #********
                ************ - *************

Dear ********************:

On November 21, 2023, we received your complaint, dated November 21, 2023, filed with the Better Business Bureau.

You stated your device was hacked. You received a replacement SIM card that did not work, and you want an eSIM that will prevent a hacker from accessing your device. You would like to exchange the phone and receive a credit for all charges.

As eSIMs are only available for select iPhone models at this time, and the device listed on your account is not eSIM-compatible in our system we cannot honor your request.

We cannot prevent anyone from attempting to hack a device, but there are several measures you can take to protect yourself against phone hacking, and basic phone security steps you can take, listed here:

Basic Phone Security Tips
Never leave your device unattended
Change your phones default passcode
Manage your Bluetooth security
Protect your PIN and Credit Card data

Advanced Ways to Prevent Phone Hacking
Avoid unsecured Public Wi-Fi
Turn off your autocomplete feature
Regularly delete your browsing history, cookies and cache

The Boost Mobile Terms and Conditions disclose that payments remitted to Boost Mobile are final and non-refundable.

We regret any inconvenience you may have experienced.

Sincerely,

***************************
Corporate Case Manager
Executive Escalations Team
Boost Mobile, L.L.C.

cc:           ****** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *****************************
Initial Complaint
Date:11/20/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They give off false advertisement stating that your monthly bill plan work be unlimited everything but my data is NOT unlimited. They only give you a certain amount of GB to use and once that is gone the internet and date doesnt work AT ALL. I tried to switch phone companies and port my phone number over to a better phone company for better service but boost mobile refused to unlock my device stating that they have a 12 month policy. You have to have your device for 12 months before they will allow the phone to be unlocked. So Im in a lose lose situation either way it goes. I have added extra date packs to my phone which hasnt made any difference. I have been a boost mobile customer since 2012 and you would think they would be kind enough to give me credit or something for the inconvenience and they refused! Im furious and fed up with the lack of customer support and care.
Business Response
Date: 12/12/2023
November 22, 2023

***************************
820 ********************************************., #***
******, ** 60115

Re:          BBB Complaint #********
                ************ - *************

Dear **************:

On November 21, 2023, we received your complaint, dated November 19, 2023, filed with the Better Business Bureau.

You stated that you experienced changes in performance when using applications that require data. You maintain that your data is not unlimited. You also indicated that your request to unlock your phone has not been honored because it has not been active on the account for 12 months. You said you have been denied a credit for the inconvenience and you are requesting a billing adjustment.

Our ***************** and Product-Specific Terms disclose that to preclude the possibility that unlimited data plan customers who use high volumes of data may occupy an unreasonable share of network resources,Boost Mobile employs network prioritization on the Boost Mobile network. When customers on unlimited data plans use more than 35 GB of data during a single billing cycle, Boost Mobile reserves the right to de-prioritize or reduce the speed available to 2G speeds for the remainder of that billing cycle. Customers who subscribe to unlimited data plans may also notice changes in the performance of data-intensive applications such as streaming video or online gaming when subject to de-prioritization or the reduction in speeds.

Please note that your plan allows up to 50 GB of 5G/4G data per month. If you use the allotted data, your speeds will be reduced. For more information on data packs please visit, ********************************************************************;

Boost Mobile will unlock a device under the following circumstances:

The device has not been reported as lost/stolen or otherwise flagged as ineligible for unlocking
The device has been active on the associated account for at least 12 month

Your account reflects that you purchased your devices at a significantly discounted price and as such, they are not eligible to be unlocked until October 31, ****.

We respectfully decline your request for a credit and we regret any inconvenience you may have experienced.

Sincerely,

*********************************
************* Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

cc:           ****** /******* Better Business Bureau
                ********************************, #***
                ******,** 80210

                *********************;
Initial Complaint
Date:11/20/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I made a payment on 10/29/2023. I have called numerous times, i purchased a new sim card in order to get service. I download the app they told me to download in order to get service. I chatted with multiple agents numerous times to get service. I called and have been transferred multiple times and I still don't have any service and they will not refund my money. They said they don't have the power to issue me a refund me my money.
Business Response
Date: 12/13/2023
December 7, 2023

*******************************
41208 *************************.
********, ** 85138

Re:          BBB Complaint #********
                ************ - *************

Dear ****************:

On November 21, 2023, we received your complaint, dated November 20, 2023, filed with the Better Business Bureau.

You said that you purchased a new *** card on October 29,2023, but it will not activate; therefore, you have not had service since that date. You request a refund.

Since we have no record of the *** card purchase in your accounts order history, I will refund the $40.00 payment made on October 17,2023.

Sincerely,

***************************
Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *****************************
Initial Complaint
Date:11/20/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Bought a boost mobile phone in sept 2023 and returned it the same week. The clerk at the store said to call the company to cancel the monthly charges. I called and the rep said they cancelled the account. The next month in October I received another charge. I called again. The rep told me that they she saw the account was cancelled but could not refund the money on the October Charge and that I would have to go back to the store. I asked if there would be any further charges and she assured me that there wouldn't be. Today, I received another charge from Boost mobile through my paypal account and I called them again. The rep ******* transferred me to another rep named ***** (the account specialist responsible for cancelling accounts). Both ***** and ***** told me that Boost mobile cannot refund or reverse charges on already processed charges. In fact, ***** told me to contact my back to dispute the charge. I have owned a business and worked for business long enough to know that any company can reverse charges through their credit card payment terminal. Typically this can be done up until 90 days from what I understand. However, ***** told me that there was no history of prior calls. I recorded this conversation because I don't trust them anymore and their reps obviously don't document calls or they lie about not seeing calls in order to keep customers in an "active" state. I would like the BBB to contact the merchant and request resolution of this case and refund the past two months charges. Also I do not have the contact information for their executive team to complain to them directly and that is why I am using your service. Thank you for your assistance.
Business Response
Date: 12/13/2023
November 22, 2023

*****************************
**************************************************************************************************

Re:          BBB Complaint #********
                ************ - *************

Dear ****************:

On November 21, 2023, we received your complaint, dated November 20, 2023, filed with the Better Business Bureau.

You stated that you purchased a Boost Mobile phone in September 2023, and returned it to the store within the same week. You also contacted customer care to cancel your account, but you continued to be charged. You requested a refund.

A refund of $76.06 was sent to the PayPal account associated with the email address ***********************

We regret that your experience was unfavorable.

Sincerely,

*********************************
************* Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** /******* Better Business Bureau
                ********************************, #***
                ******,** 80210

                *********************;
Initial Complaint
Date:11/20/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I applied and was approved for ACP on Boost Mobile website on June 21, 2023 and they still have not applied it to my bill...it is now November 20th. I reapplied numerous times and now I just get an 'error' instructing me to call Boost, which I have also done several times and no one will fix the problem! I have gone to many Boost Mobile stores and no one will help me there either! Every month they shut off my phone until I pay them out of pocket. I want my ACP that I've had for the last 6 months applied to my bill and my money refunded! Thank you!
Business Response
Date: 12/13/2023
December 6, 2023

*************************
******************************
*********, ** 08012

Re:          BBB Complaint #********
                ************ - *************

Dear ****************:

On November 21, 2023, we received your complaint, dated November 20, 2023, filed with the Better Business Bureau.

You said that you were approved for Affordable Connectivity Program (***) benefits on June 21, 2023, but they still have not been applied to your account.

To confirm, the *** is administered by the federal government and managed by a third party organization. Boost Mobile has no authority concerning the application or approval process.

A review of the National Lifeline Accountability Database (NLAD) found an enrollment under EID #*******, which is currently in pending status due to the requirements not being met. The system validated and recognized that you switched providers multiple times, and because of this, the application will not move forward until the Paper Application requirement is completed. Please visit a Boost Mobile retail store for assistance in finishing this process.

Sincerely,

***************************
Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** /******* Better Business Bureau
                **************************************
                ******,** 80210

                *****************************
Initial Complaint
Date:11/20/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased ************************ from Boost Mobile/ 71st ************ on 10-25-23 Used my debit card ending in **** and paid $112.00. I was not able to activate the service. So I returned the equipment on 10-30-23 and the Manager would not refund my money.
Business Response
Date: 12/14/2023
December 14, 2023

*********************************
********************************** 603
*******, ** 60649

Re:          BBB Complaint #********
                ************ - *************

Dear ******************:

On November 21, 2023, we received your complaint, dated November 20, 2023, filed with the Better Business Bureau.

You stated you purchased Xfinity internet service from a Boost Mobile store that you were unable to activate. You returned the Xfinity equipment and requested a refund,which was denied. You requested a refund of the charges you paid.

Boost Mobile stores are independently owned and operated and set their own return policies.Please visit the store where you purchased the service for assistance.

Sincerely,

***********************************
Corporate Case Manager
Executive Escalation Team
Boost Mobile, L.L.C.

***************************************************************** / ******* Better Business Bureau
                **********************************, #***
                ******, ** 80210

                *****************************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Complaints

Find a Location

Boost Mobile

Boost Mobile

Boost Mobile

Boost Mobile

Boost Mobile

Customer Complaints Summary

If you've experienced an issue

Sort by

Complaint status

Complaint type

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Customer Answer

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Boost Mobile is NOT a BBB Accredited Business.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Boost Mobile is NOT a BBB Accredited Business.