Business Profile
Mobile Phone Service
Boost MobileHeadquarters
This business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Boost Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 5,003 total complaints in the last 3 years.
- 1,489 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/28/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am reaching BBB after multiple unsuccessful attempts to resolve an issue with my new Boost Mobile line activation through the customer service.I had purchased a new *** pack from a Target retail store, which advertised a 3-month plan. I have attached a picture of the *** pack for *************** (09/28/2025), around 6:45 PM ET, I contacted Boost Mobile customer service to activate the line. The representative successfully activated the line and confirmed it was for a 3-month period, with my next billing date set for December 28, 2025. During the call, I inquired about changing to a $10 plan listed on your website. I explicitly verified at least three times that the 3-month period would be retained with this change, and the representative confirmed it would be before proceeding. After the change, she confirmed that her system showed the next payment date as 12/27.However, after setting up my online account, I discovered that the next payment date is listed as October 27, 2025, instead of December 27, 2025. Since then, I have encountered significant issues with customer service. I was told by phone support that I needed to provide my SSN, and chat support repeatedly instructed me to visit the ****** retail store where I purchased the ***. Another chat agent, Slah, and a supervisor, ******, were unable to understand the core issue and continued to insist I return to the retail store. I am confused as to how Target store would be able to rectify an issue that originated with Boost Mobile's activation ********** is disappointing that after two hours spent on calls and chats, the issue remains unresolved, and my account still incorrectly shows the next payment due on October 27 instead of December 28. I kindly request your assistance in resolving this matter.Business Response
Date: 10/21/2025
October 1, 2025
Mr. ******* *********
****************************************************************************
Re: BBB Complaint #********
************** - *************
Dear Mr. ******************** September 29, 2025, we received your complaint, dated September 28, 2025, filed with the Better Business Bureau.
You said that you purchased a SIM kit that came with a three-month plan. However, when you activated you found out that there would be a balance due on October 27, 2025. You asked that we honor the offer.
When we spoke, I advised you a review of your call recording reveals that you requested the plan be upgraded causing you to be billed more. Nevertheless, in the interest of customer service, I agreed to honor the three-month offer.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
***** ****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************************;
******,CO 80210
****** SteffaniCustomer Answer
Date: 10/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,Panneer R
Initial Complaint
Date:09/26/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The business conducted a 4.00 surcharge for people to use their debt cards. I looked up online and it said in all 50 states a business can not a surcharge when I person uses a credit or debt card. Why are boost mobiles allowed to charge this, other places like shop rite and gamestop dont have a surge charge to use a cardBusiness Response
Date: 10/16/2025
October 3, 2025
Mr. ***** ****
************************>*********************************;
Re: BBB Complaint #********
************ - *************
Dear Mr. *************** September 29, 2025, we received your complaint, dated September 26, 2025, filed with the Better Business Bureau.
You disputed the $4.00 fee to pay your bill in a store or over the phone with an agent.
When we spoke, I informed you that assisted payments are subject to a $4.00 convenience fee. You can find this information at ************************************************************************************************************************ may avoid the $4.00 convenience fee by paying in the app, on your computer or by enrolling in autopay. We regret you disagree.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
****** *****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************;
******,CO 80210
****** ********Customer Answer
Date: 10/16/2025
Complaint: 23939017
I am rejecting this response because:
Sincerely,
***** ****The rules for debit cards are slightly different. A company cannot charge a surcharge if the customer uses a PIN for the debit card transaction. If the debit card is run without a PIN, the same credit card surcharge rules apply.
Enforcement:
These rules are enforced under New Jersey's Consumer Fraud Act. Violations can result in penalties and customers can seek redress in court.NJ?
Surcharge prohibited. A seller in a sales transaction may not impose a surcharge on a cardholder who elects to use a credit card or debit card in lieu of payment by cash, check or similar means.I am reporting this to the department of justice when the government reopens.
Initial Complaint
Date:09/26/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
RefundsBusiness Response
Date: 10/16/2025
October 2, 2025
Mr. ***** *******
**************************************************;
Re: BBB Complaint #********
************** - *************
Dear Mr. ****************** September 29, 2025, we received your complaint,dated September 26, 2025, filed with the Better Business Bureau.
You provided a series of images regarding an order but no explanation other than stating refunds.
When we spoke on September 26, 2025, in response to an email you sent directly, you stated that you placed an order for two iPhones on September 19, 2025, but it was returned. You requested a refund for the $340.64 payment, but only $211.98 was sent back to you. You requested that the remaining $128.66 be refunded. I informed you that I would submit a refund for the remaining $128.66. Please allow 3-5 business days for processing. We also found that your account was activated, so I assisted with disconnecting it and providing you with your port-out information.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
**** ******
Senior Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
***************************************************;
******,CO 80210
***** *****Initial Complaint
Date:09/26/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have a checking account at **************. I noticed on 9.19.25 that a company called Boost Mobile took $274.86 from my account. I do not know this company nor have I ever been involved with them. I called my back and they are investigating the claim. The money is taken out of my account and seemingly been paid to boost mobile.Business Response
Date: 10/16/2025
October 2, 2025
Ms. ***** ***
**********************
******, ** 38568
Re: BBB Complaint #********
*************
Dear Ms. ************** September 26, 2025, we received your complaint, dated September 26, 2025, filed with the Better Business Bureau.
You said you were charged $274.86 by Boost Mobile even though you do not have an account.
When we spoke, you confirmed that you received a refund of $274.86.
We sincerely apologize for any inconvenience this may have caused.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
****** *****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************************;
******,CO 80210
****** ********Customer Answer
Date: 10/16/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ***Initial Complaint
Date:09/23/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I cancelled my mobile phone service 4 days ago. I switched to ******* before my billing payment was to be made. They aren't supposed to take the payment out.Business Response
Date: 10/15/2025
October 3, 2025
Ms. ****** *****
**************************
************, IN 46405
Re: BBB Complaint #********
************ - *************
Dear Ms. **************** September 24, 2025, we received your complaint,dated September 23, 2025, filed with the Better Business Bureau.
You stated that you were charged for service four days after canceling and would like a refund.
The final billing statement covers the billing cycle from September 8, 2025, to October 8, 2025. It indicates a charge of $164.11 was due on September 23, 2025, for the aforementioned cycle.
The phone number ending in 7700 was ported out on September 9, 2025, and the remaining lines on September 20, 2025.A review of your account confirms that a payment of $164.11 was successfully withdrawn from the card on file on September 23, 2025, in accordance with the established payment agreement.
As stated in our terms and conditions (available on our website), upon cancellation, you remain responsible for outstanding charges, including those for the current billing cycle and any financed devices. Service will continue until the end of the billing cycle, and no refunds or prorations will be issued for early cancellations
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
Sienna ******
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
***************************************************;
******, CO 80210
****** ********Customer Answer
Date: 10/16/2025
Complaint: 23926042
I am rejecting this response because: the billing cycle payment should have been made before that billing cycle. Why do you take it out when it is almost over with? We put a dispute in with the credit card company.
Sincerely,
****** *****Initial Complaint
Date:09/23/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My account under ************************************* phone number ********** Has been experiencing difficulties Customer support is useless ********************** has partnered with ***** to verify your identity to delete your data As a California resident i have the right to delete my data however anytime i submit a data request boost mobile sends me an email to verify my identity with a third party website which is ***** this is a huge inconvenience as now theyre making me give my data and sensitive documents to another website which is even worse this seems like a way to offput and scare people alway from doing these types of requests however anytime you try to go thru the process the website keep failing to verify your identity regardless of clicking the link and doing everything right Im requesting for boost mobile to delete my data under California privacy law i will be leaving boost after this because ive never seen a website do so much to delete your data its ridiculous on top of that they also tried to make me pay extra money for more high speed data when the plan i paid for is supposed to be unlimited data for 25 a month its very scammy and deceptive company please delete my data asap as im a ********** resident under ccpa I also feel like they should refund me for lying to me that i have unlimited data when nothing loads after you use up high speed data If your going to require ***** to verify your identity at least make a privacy requests email so people can contact you with issues like this because your customer supports team useless i shouldnt have to walk thru mountains to delete my data from my accountBusiness Response
Date: 10/15/2025
October 14, 2025
Mr. ***** ****
******************************************
****************************;
Re: BBB Complaint #********
************** - *************
Dear Mr. *************** September 23, 2025, we received your complaint, dated September 23, 2025, filed with the Better Business Bureau.
You said you requested we delete your personal information, as you are unable to complete the verification process due to a third-party website failing. You also said you pay for unlimited data,but your service was throttled after you use up your high-speed allotment.
We retain personal information for the amount of time necessary to provide our services, and for as long as required to satisfy legal or tax requirements, for fraud prevention, or for other business purposes.Please visit ******************************************************************* for more information. If you would like to submit a privacy rights request for access, deletion or correction, please visit our Privacy Portal at *******************************************************************************. This is the best way to have your data deleted.
Our ***************** and Product-Specific Terms disclose that to preclude the possibility that unlimited data plan customers who use high volumes of data may occupy an unreasonable share of network resources, Boost Mobile employs network prioritization on the Boost Mobile network. When customers on unlimited data plans use more than 50 GB of data during a single billing cycle, Boost Mobile reserves the right to de-prioritize or reduce the speed available to 2G speeds for the remainder of that billing cycle. Customers who subscribe to unlimited data plans may also notice changes in the performance of data-intensive applications such as streaming video or online gaming when subject to de-prioritization or the reduction in speeds.
We regret any inconvenience or confusion you may have experienced.
Sincerely,
***** ********
Corporate Case Manager
Executive Escalations Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
***************************************************;
******,CO 80210
****** ********Customer Answer
Date: 10/15/2025
Complaint: 23922188
I am rejecting this response because:
I am a ********** resident under the ccpa i have the right tk delete my dataupon trying to delete my data on your privacy portal i receive a boost confirmation to use ***** however that website does not work
there is no privacy team to contact about my issues under the California law ccpa i have the right to delete my data and boost mobile is making it difficult to do so by using ***** as the site just does not work i shiuldnt have to go thru all these challeneges and difficulties to delete my data please eacalate my issue to boost mobiles privacy team as theres a problem when trying to dleete your data thru the privacy mobile process and ***** process
Sincerely,
***** ****Business Response
Date: 10/27/2025
October 23, 2025
Mr. ***** ****
******************************************************************************************************;
Re: BBB Complaint #********
************** - *************
Dear Mr. *************** October 22, 2025, we received your rebuttal,dated October 22, 2025, filed with the Better Business Bureau.
You rejected our response stating that you are unable to complete the online request to delete your data, and you would like for it to be sent to our privacy team.
Consumers who would like to submit a privacy rights request for access, deletion or correction, are asked to visit our Privacy Portal at *******************************************************************************. You reported issues with the identification process, and you were advised you would need to contact our **************** directly by mail at:
DISH ****************
Attn: Privacy
PO Box 6655
*******************-6655
These are your only options to make this request. We regret that you disagree.
Sincerely,
***** ********
Corporate Case Manager
Executive Escalations Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************************;
******,CO 80210
****** ********Customer Answer
Date: 10/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
ill send a ccpa request via mail to that address i just dont understand why boost mobile has made it so difficult
Sincerely,
***** ****Initial Complaint
Date:09/22/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I usually pay my bill by phone when I get paid. Somehow it went into automatic payment and charged my bank yesterday. I did not authorize that payment. I called for a refund and to cancel my account today and they say they cannot give me a refund. I am overdrawn in my account and will be charged $35 for something I did not authorize. Their customer service is not good. That is not right to just charge an account without authorization.I am unable to log into my mobile application to even change or look at my purchase status and they are not open on the weekend. All they could do is cancel my account and let the service run through Oct 21.Business Response
Date: 09/30/2025
September 26, 2025
Ms. **** *******
****************************************
**********************
Re: BBB Complaint #********
************** - *************
Dear Ms. ****************** September 22, 2025,we received your complaint, dated September 22, 2025, filed with the Better Business Bureau.
You said that you did not authorize Boost Mobile to automatically debit your bank account for the monthly bill, but found that you were charged. You stated this charge has caused you financial hardship and would like a refund.
A review of your account reveals that you initiated autopay when you made your payment on August *******. In fact, you have been on autopay since the initiation of the account,but this was the first time it collected a payment.
We are unable to issue a refund as we consider the charge to be valid.
If there are further questions or concerns about this issue, please feel free to contact me at *************.
Sincerely,
***** ****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************;
******, CO 80210
****** SteffaniInitial Complaint
Date:09/22/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been a coustumer for 7 ******** trying to get my phone unlock and they tell me is only been active for 5month not the 12 they requiered.i have been using the phone for 2 years active on their net ******* phone logs prove itBusiness Response
Date: 10/15/2025
September 27, 2025
Mr. ****** ********
*******************************
********, PR 00647
Re: BBB Complaint #********
************ - *************
Dear Mr. ******************* September 22, 2025, we received your complaint,dated September 22, 2025, filed with the Better Business Bureau.
You requested the device associated with the **** ending in 9035 be unlocked and your previous request was denied.
Your unlock request has been granted; please allow 72 hours for this to process, and ensure your phone is powered on, has the most current update, and the Boost Mobile SIM card is inserted.
Please note unlocking a device will not necessarily make a device interoperable with another carriers network. In other words, a device designed for one network is not made technologically compatible with anothers network merely by unlocking it. Additionally, unlocking a device may enable some functionality of the device, but not all (e.g., an unlocked device may support voice services but not data services when activated on a different network).
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
****** *****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************************;
******,CO 80210
****** ********Customer Answer
Date: 10/15/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ********Initial Complaint
Date:09/22/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing this complaint against Boost Mobile for their failure to honor their 30-day money-back guarantee, deceptive practices, and improper billing. According to Boost Mobiles policy, as stated on their website (***************************************************, 2025), new accounts with at least one port-in line, enrolled in AutoPay, are eligible for a full refund of all service fees for the first 30 days to the original payment method if canceled within 30 days. The policy states: New Customers (ported-in lines only): If you are not completely satisfied, cancel within 30 days of account activation and we will refund your service fees for the first 30 days and the cost of any eligible add-ons purchased in that window to the original payment method.On [insert activation date, e.g., MM/DD/2025], I activated a new Boost Mobile account with one port-in line (a number transferred from another carrier) and three new lines, and I enrolled in *******, meeting all eligibility requirements. Within the 30-day period, on September 8th 2025, I contacted Boost Mobile to cancel the three new lines, expecting a refund for their service fees as per the policy. Boost failed to cancel the three new lines as requested and continued to charge me for all four lines, including a line tied to a phone I returned (for which I received a device refund but was still charged service fees).When I contacted Boost Mobiles customer service *************) to request a refund, they refused to process it to my card, claiming their system couldnt issue it. More shockingly, they stated that even if I canceled the entire account, I would only receive a refund for the port-in lines service fees, not the three new lines. This directly violates their policy, which clearly states that all service fees for the first 30 days on the account are refundable, not just the port-in lines fees. The requirement of a port-in line is for account eligibility, not to exclude new lines from the refund.Business Response
Date: 10/15/2025
October 14, 2025
Mr. ******* *****
***************
***********************;
Re: BBB Complaint #********
************ - *************
Dear Mr. **************** September 22, 2025, we received your complaint,dated September 22, 2025, filed with the Better Business Bureau.
You said that you canceled three of the four lines on your account within the ****** money-back guarantee window; however, your request for a refund was denied. You requested a refund be issued.
A review of your account found that only two of the three lines in question, ending in 0004 and 0059, were charged; however, the line ending in 0004 was activated on August 19, 2025, and deactivated on September 22, 2025. This is 34 days from open to close; therefore, this line does not qualify for a refund. The line ending in 0059 was activated on August 28, 2025,and deactivated on September 22, 2025. This is 25 days from open to close;therefore, since one line is still active on the account, I applied a one-time credit for the $60.00 charged for the line ending in 0059, which will be applied to your account for the remaining line, ending in 9567.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
***** ********
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************************;
******,CO 80210
****** ********Initial Complaint
Date:09/22/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I've been with boost mobile for several decades and have never filed an insurance claim. I pay monthly fee for insurance through Boost Mobile. I have a ******** Razr phone purchased from them. ***** told me that they use Likewize as a third party insurance company.I talked with supervisors of both businesses. Boost Mobile said that they couldn't do anything, but I could buy a new phone. Ironically, that's the reason I have insurance on my phone. Likewize said that the only way to get a replacement phone is to send my phone to them and then they'll send me a replacement. There's no option for me since my phone is used for both personal and business and all of my data is on the phone. Likewize said that the insurance that I pay goes to Boost. While boost mobile had given me mixed messages regarding that. I'm filing complaints against both likewize and boost mobile. I want a new ******** Razr phone.Business Response
Date: 10/15/2025
September 27, 2025
Ms. ****** *****
2584 Romar Dr.
*********, ** 16148
Re: BBB Complaint #********
************ - *************
Dear Ms. **************** September 22, 2025, we received your complaint, dated September 22, 2025, filed with the Better Business Bureau.
You said you filed an insurance claim and you were told to send your phone to Likewize to have it replaced. You expressed confusion with the relationship between Boost Mobile and Likewize. You requested a new ******** Razr.
Please note that Boost Mobile and Likewize have a business partnership where you pay for insurance through Boost Protect and your claims go through Likewize to be addressed.
In our email correspondence, you informed me you received a replacement from Likewize. Your request is declined as unwarranted.
If there are further questions or concerns about this issue, please feel free to contact me at **************.
Sincerely,
****** *****
Corporate Case Manager
Executive Escalation Team
Boost Mobile
cc: ****** / ******* Better Business Bureau
*******************************;
******,CO 80210
****** ********
Boost Mobile is NOT a BBB Accredited Business.
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