Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Find local businesses
Share
Business Profile

Online Retailer

Jot Labs Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

4.88

Average of 64 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sonya H

    Date: 10/14/2025

    Not has sent me two shipments of their concentrated coffee, on time and with a reasonable price. I put just one teaspoon on the concentrate in hot or cold water or milk and add whatever extra flavored creams I wish. It is absolutely delicious and easy to use. Now I look forward to my morning coffee. I recommend Jot as a small business. They are quick to respond to emails and texts, and I like supporting a small company!

  • Fred B

    Date: 10/12/2025

    Received what I ordered, delivered on time and I will continue to order from Jot. The welcome gifts were great and everything was above expectations. Easy to use website and additional discounts and free items are easy to select. Plenty of additional information is accessible on the website and I will be telling my friends about Jot. Its the best.

  • Jennifer W

    Date: 10/12/2025

    My whole family loves this coffee. It is super easy to use their website to place your order. You can order once or sign up for auto renews either way its super easy to cancel if you no longer want auto renewal but if your like me you will never want to cancel. I have been using Jot for a few years now and they never disappoint. The orders always come packed well. We have never had any issues with an order. And they are great to let me know when my order has shipped and would it should be arriving as well. The coffee always comes fresh and the packaging of each bottle is done with care. Try it you will not be disappointed. Oh and one last thing. If you like to have your coffee when you travel this is another great thing to take with you. Its so nice to have in the hotel room.

  • Theresa H

    Date: 10/12/2025

    The coffee is great hot or cold, with our without REMOVED, sugars, or however you take yours. The quality is good and the delivery is quick once ordered. Price is very reasonable for a coffee concentrate and there are many flavors to choose from.

  • Beth S

    Date: 10/07/2025

    Not only does Jot make great coffee concentrate in multiple flavors, they come in the cutest little glass bottles which are shipped in cartons specifically designed to cradle their precious contents, but they have the friendliest emails and superb customer service!

  • Beth T

    Date: 10/07/2025

    The Jot Labs merchandise is fabulous and the Gentleman are SUPER men. They send items right on time and do not make mistakes on your order. The Lab ROCKS!!

  • John S

    Date: 10/06/2025

    Amazing flavors, and extremely easy to make and use. Jot rocks!!!

  • Becky D

    Date: 10/05/2025

    Love how fast my orders come, the variety of options and have never had a issue with my subscription.

  • Matt G

    Date: 10/04/2025

    Great choice for convenient coffee, hot or cold, and easily available. Can take with you anywhere type of coffee. The company is overly nice and always adapting to customer ideas, thankful to have them!

  • Jane P

    Date: 10/04/2025

    I have had a monthly subscription with this company for a few years. Their product is superior in flavor and richness. Good pricing with great value. The company is run with big hearts. Their customer service is swift, positive, and customer orientated. I am always given advance notice of next ship date so I can make adjustments to my order or push the ship date out if I am going on vacation. They ship on their stated date and I get my order - very well packaged - within 3 days. I plan on continuing my subscription indefinitely. I have zero complaints. This place is the REAL deal!

Jot Labs Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.