Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Jot Labs Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

4.88/5 stars

Average of 64 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCheryl H

    Date: 10/27/2025

    5 stars
    I love iced coffee and this company has a great selection. It tastes great too! Website is easy to maneuver and shipping is quick.
  • Review fromSharon S

    Date: 10/25/2025

    5 stars
    Easy ordering, great customer service. Quick responses when you need to reach someone.
  • Review fromLani W

    Date: 10/23/2025

    5 stars
    I have dealt with this company for three years on a very consistent basis, including a monthly subscription. Their coffee is top quality as is their communication. Even their packaging and ship times are great.
  • Review fromVanessa L

    Date: 10/21/2025

    5 stars
    REMOVEDhas an excellent product! Who thought coffee could be easier, well these folks did it! The coffee is concentrated, so if you want a strong cup you can add more than the Tbsp, less if you want less. Great hot or cold. Great as a drizzle over desserts. Easy ordering, on time deliveries, and no hard sell or forced subscription. It is a little cheaper if you do a monthly, but not locked in and can adjust delivery if needed. They do a great job with their seasonal flavors, always interesting and tasty. Oh, did I say it's smooth, tastes great, rich and full, not acidic. I keep coming back!
  • Review fromScott L

    Date: 10/21/2025

    5 stars
    Jot coffee has always been a favorite of mine. I used to brew my own coffee then found Jot. It is awesome that I can have a cup of iced coffee or heat water and have hot coffee in just a matter of minutes. The coffee is always tasteful and does not change from bottle to bottle. I will continue to have monthly Jot sent to me.
  • Review fromMelinda G

    Date: 10/19/2025

    5 stars
    I drink a cup of JOT coffee every morning and couldn't be happier with it. After years and years of lots of different kinds of coffee and coffee makers, I'm thrilled to be adding a tablespoon of JOT (Just One Tablespoon) to a cup of hot or cold water and ending up with such a delicious drink. Easy, quick and very tasty!
  • Review fromWendy M

    Date: 10/17/2025

    5 stars
    So I decided to give Jot a try and glad I did. I actually got it for the fellow mug as Im a fan of fellow products. So far Ive only tried one flavor but was very surprised how good it is. And did I mention easy. For those mornings when you just dont have the time its perfect. Ive tried it hot, iced and an iced latte. All very good. Ive cut back on coffee but having a hard time not going for that 3rd cup of coffee. Excited to try the different flavors.
  • Review fromSusan L

    Date: 10/17/2025

    5 stars
    I have been using REMOVEDconcentrate for over two years! Its easy, tastes great, and delivery is always on time. Delivery is easy to postpone if need be:) Winter of 2024, we had a problem2 out of 5 bottles had popped their caps because of the very cold temperatures.I contacted customer service and they promptly refunded the entire order! Last order I tried REMOVEDfor the 1st time. I was sure it would have a protein taste and be lumpy. IT WAS NOT! It dissolved easily and tasted delicious. Jot has been a great discovery for me, the coffee AND the customer service. REMOVEDto Jot!
  • Review fromLaura M

    Date: 10/17/2025

    5 stars
    I have been very pleased with this company. The product is high quality, order fulfillment is timely, and I have had good experiences with their customer service. The website is a little difficult to navigate, and the subscription model takes some getting used to. But overall I think Jot is an excellent company.
  • Review fromCandy B

    Date: 10/17/2025

    5 stars
    Very tasty coffee concentrate from a kind and considerate company. i am very satisfied with their product and their packaging is top notch! i like the taste of this for my cup of hot coffee in the morning. it tastes like real coffee, not bitter or too strong, with the perfect hint of flavor.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.