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Business Profile

Online Gaming

Luckyland Slots

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.79

Average of 52 Customer Reviews

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Review Details

  • Mark F

    Date: 01/03/2023

    Luckyland slots is a total scam. Don't waste a single ***** on this site. I have played on multiple gambling sites and this one is the worst. This site should be shut down immediately.

    Luckyland Slots

    Date: 01/18/2023

    LuckyLand Slots is a social gaming platform where no purchase is necessary to participate in our promotional games. For further information on how to obtain free Sweeps Coins please visit LuckyLand Slots' Sweeps Rules here: ******************************************************************************************************************, as outlined in LLS' Responsible Social Gameplay Policy, players should be participating in LuckyLand Slots games for the sole purpose of fun and entertainment. Please contact our Customer Support team if you wish to discuss the matter further.

  • nigell n

    Date: 12/17/2022

    fraudulent computer tech thieves stealing hard earned money daily dont waste your $

    Luckyland Slots

    Date: 01/23/2023

    Please note, LuckyLand games should be used for solely fun and entertainment purposes and no purchase is ever necessary to participate in our promotional games. We have since reached out to the customer and resolved all outstanding issues. We encourage our customers to reach out to our **************** team should they require any further assistance or to visit our Sweeps Rules here: ******************************************************************************************************

  • Sarah D

    Date: 12/14/2022

    I'm very upset with luckyland they are liars and fake fake life ruiners too the **** I was told about this game and went and signed up got the 10 bucks for signing up and played most of the day. And won *********************************************************************** personal documents and bank info. I did then was told I had a gambling problem so they deactivated my account and won't send my money to my bank account what a joke

    Luckyland Slots

    Date: 01/23/2023

    LuckyLand Slots has legal obligations and is required to follow standard 'Know Your Client' protocols, as well as undertaking measures with respect to anti-money laundering and identity fraud. These measures include requiring valid forms of identity and proof of address from its customers prior to releasing any redeemed prizes. In undertaking the verification process the customer was not able to provide acceptable documentation for the verification process.

  • Lea P.

    Date: 12/05/2022

    Ive been using luckyland slots platform for apx 3-4 years now almost on a daily basis. If I could give this company 10 stars I would because their Diamond Duck Account Executive Staff Members are TOP NOTCH. Everyone is extremely professional and beyond personable and pleasant to interact with whether the topic of conversation is positive or a challenging one. A special thank you to ***************************, *********************, ***************************, ***************************, ******************, & many more for always taking good care of anything I need assistance with while using their platform. They make my experience extra special

  • Nicole N.

    Date: 11/30/2022

    TOTAL SCAM. CASHED OUT A JACKPOT AND NEVER RECEIVED IT. ITS BEEN OVER A MONTH AND NOT ONE PERSON HAS RESPONDED TO MY 30 EMAILS I HAVE SENT.

    Luckyland Slots

    Date: 01/10/2023

    We have completed a thorough investigation into the issues raised in the customer's complaint and made the customer aware of the outcome of our investigation and the status of her account. We appreciate the customer's patience during this time.

  • Laura H

    Date: 11/29/2022

    Lucky land slots and Chumba Casino use the same platform and in playing these games I find that their games are all rigged - you can spin and spin and keep depositing your money one deposit after another and spin every game 10 - 20 -30 times and win nothing and then if you do win, you win less than the money that you just lost you loose $30 - and they let you win $.10 cents or 5 cents.I played every game and when I did win I was able to withdraw and it wasnt even a lot I was able to withdraw $100 $50 a couple more times but then when you go to play again, you end up spending the money that you won and depositing multiple times before they allow you to win again, I have noticed once I deposit 100 or more dollars. They allow me to win a little bit and then again if you won enough to withdraw once you withdraw you end up using that money again because they dont allow you to win unless you lose that money that you just won on top of money that youre depositing and I believe their platform is programmed to do this so lucky land slots, and Chumba casino can stay afloat. I have also noticed that their support staff is useless - If I send an email questioning my concerns or issues their support staff replies with responses by copying and pasting the same reply for every issue a player has Ive emailed tons of emails to them about issues and their support is useless- they dont even look into the issues. They actually just copy and paste the same exact reply for every problem or issue a player might have. theyre useless and they should be shut down. In reading these reviews I can see that enough of us have already complained regarding the same issues. These websites should be shut down its illegal and theyre making money with false advertisement and rigged games.I have already had my account deactivated. The *** and all his/her/they staff should be arrested and charged for running an illegal website and stealing money.

    Luckyland Slots

    Date: 12/05/2022

    Please note that LuckyLand Slot's games are governed by a certified Random Number Generator (RNG) where it was found that number sequences are unpredictable, non-repeatable and uniformly distributed. All results are dictated by the Random Number Generator (RNG) which we have no control over as it treats all plays exactly the same.Due to the fact that our games work with a random number generator, winnings cannot be guaranteed and by signing up on the site, you agreed that you will participate in the games strictly in your personal capacity for recreational and entertainment purposes only.

  • George S

    Date: 11/29/2022

    Luckyland is a devastatingly horrible experience, the brutality in the slot play results is absolutely shocking! Im guessing very little if any oversight on this site. The consistency on the losing is astonishing, hardly random results, random would be acceptable. Ive had a group of people sit and watch a session of luckyland slot play,lets just say they were horrified by the efficiency of the losing! Unimaginable amount of consecutive losing spins. Just shocking. Just stay away!!!

    Luckyland Slots

    Date: 01/23/2023

    Please note that LuckyLand Slots games are governed by a certified Random Number Generator (RNG) where it was found that number sequences are unpredictable, non-repeatable and uniformly distributed. All results are dictated by the Random Number Generator (RNG) which we have no control over as it treats all plays exactly the same.Due to the fact that our games work with a random number generator, winnings cannot be guaranteed and by signing up on the site. no purchase is ever necessary to participate in our promotional games. We encourage our customers to reach out to our **************** team should they require any further assistance or to visit our Sweeps Rules here: ******************************************************************************************************

  • Jeremy H

    Date: 11/24/2022

    Won 675 and took about a week to go through verification. Finally got "approved" and 10 days layer they email me saying the bank rejected it. I've had this bank US Bank for awhile now. I copied and pasted the account and routing number so I don't know what caused it to not go through. To make matters worse they put it back in my luckyland account and now I have to go through the ** verification all over again. So now I'm guessing it will be another ********************************************************* It's a shame when I won I told all my family members about it. They were going to sign up until I didn't recieve my winnings like everyone expected.

    Luckyland Slots

    Date: 11/30/2022

    Please note, LuckyLand has legal obligations and is required to follow standard 'Know Your Client' protocols, as well as undertaking measures with respect to anti-money laundering and identity fraud. These measures include requiring valid forms of identity and proof of address from its customers prior to releasing any redeemed prizes. We can confirm that the redemption in question has now been successfully processed.

  • Ronald W

    Date: 11/19/2022

    F*** luckyland and they need to be "DEACTIVATED" permanently. How long are they going to be able to rob people? ??

    Luckyland Slots

    Date: 11/30/2022

    The customer's account was deactivated inline with the terms of service accepted upon account registration. To ensure the ongoing protection and security of our platform we are unable to provide any additional information surrounding our decision. Please use the following link to review LuckyLand's Terms of Service: https://play.luckylandslots.com/terms

  • Heather P

    Date: 11/04/2022

    Love the games, I've won many times and enjoy the experience online slots allow. I've never had an issue receiving winnings and they are always quick to respond on any questions.

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