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Business Profile

Online Gaming

Luckyland Slots

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.79

Average of 52 Customer Reviews

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Review Details

  • Mathew L

    Date: 10/31/2022

    I won $400.47 and requested payment on 10/22/2022 And was told that it would be 5 to 7 days it's been over the 5-7 days and I have Yet to receive payment When I email customer support they tell me that they are working on it but nothing ever happens. I have looked online and there are many other people that have not received payment.

    Luckyland Slots

    Date: 11/03/2022

    As stated in clause 9.1. of LuckyLand's **************** (ToS), LLS is required to follow standard 'Know Your Customer' protocols as well as undertaking measures to ensure compliance of our internal and external obligations. These measures include requiring our customers to complete valid bank forms to verify their nominated bank account prior to releasing any redeemed prizes. We can confirm that the redemption in question has now been approved and processed.

  • Billy H.

    Date: 10/09/2022

    I have only played the free games with the few coins they give for daily bonus . It seems that many have issues cashing out so that makes me skeptical of ever depositing any of my money. Been playing luckyland about six months and so far no luck . As I've said only play with what they give to play for free but have let it build up some to give it right back. Have won a couple dollars here and there only a couple needless to say they get it right back. I get a vibe that most likely I'll never really win anything when you do hot it's usually only for what you bet many times it'll be less. I give two stars because you can play for free and maybe I'll win an amount worth cashing out and hopefully will not have issues if I ever do. I don't believe I ever will win anything honestly it just seems off, but that might just be me . I do appreciate the opportunity to win if it exist I recommend them to people but I always tell them don't deposit money in it for it believe it's best to play for free just in case .

    Luckyland Slots

    Date: 10/23/2022

    Please note, LuckyLand Slots is a social gaming platform that operates using a freemium model, where no purchase is ever necessary in order to participate in our promotional games. Please refer to the provided links for further information on LLS games. (https://luckylandcasino.zendesk.com/hc/en-us/articles/360000868688-Official-Sweeps-Rules-) Furthermore, Chumba Casinos games are governed by a certified Random Number Generator (RNG) where it was found that number sequences are unpredictable, non-repeatable and uniformly distributed. All results are dictated by the Random Number Generator (RNG) which we have no control over as it treats all plays exactly the same.

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