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Business Profile

Online Gaming

Luckyland Slots

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Luckyland Slots's headquarters and its corporate-owned locations. To view all corporate locations, see

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Luckyland Slots has 2 locations, listed below.

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    Customer Review Ratings

    1.7/5 stars

    Average of 46 Customer Reviews

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    Review Details

    • Review fromElise D

      Date: 08/25/2024

      1 star
      Luckyland after taking my money with no problem, have a problem to verify my account....credit card, passport, bills with my address all checked out and picture. I used my last husband name to open the account and they don't let me change it
    • Review fromJim N

      Date: 06/13/2024

      1 star
      Luckyland Slots Uses the clauses in their terms of agreement to enable themselves to Essentially do what and whatever they want to do anybody at any time. Over a four year period I have used Lucky land a lot. If I had known what I know now I wouldve stayed away and not continue to play nor Would I encourage others to play/participate. During this time I had spent $497,000 and I had received Prize redemptions at $289,000. Now Just so this is clear the amount of money that I have spent includes the money that I had one at times, however after providing ad quit amount of financial means to participate, Given efficient means of bank accounts when I had mentioned the amount of money I had spent during an email exchange is when everything changed. They accused me of money laundering, Stealing and also fraudulent Usage of money to continue my gameplay. They slandered, Tarnished and most importantly defamation of character! They Also grossly made false statements that I found appalling in by no means they have any right to put me down. Of course its after they made $200,000 off me in the green *** convenient? This company needs to be brought to justice because I guarantee you. I am not the only one.! THEY should be Accountable To pay anybody who they have accused unfairly and unjustifiably, while Characterizing as fraudulent, Money laundering, character assassinating, and lastly defamation of character! Money should be used to pay these individuals And stop companies like this from doing whatever whenever they want! I didnt get Any tax information from them where is it? Theyre unbelievable and theyre getting away with it and theyre not the only ones.
    • Review fromKayla P

      Date: 05/28/2024

      1 star
      I won a jackpot prize months ago and was deactivated. I keep getting the run around that they are looking into it and will be contacting me with answers. I would not recommend anyone to use this site .
    • Review fromLeigh D

      Date: 05/06/2024

      1 star
      Their bonus screws you over. You sign up, put your money on it and they give you a bonus. Then you have to win 500 to basically repay their $60 bonus before you can cash out.
    • Review fromKayla E

      Date: 04/26/2024

      1 star
      One of the absolute worst social casinos on the internet. It has become impossible to win anything and the gameplay is subpar at best. The slots are outdated and slow, the *** is set really low and you almost never win anything. 3 years playing here and I may have had a 100x win twice. It is such a crappy casino. Spend your money elsewhere.
    • Review fromLroy23

      Date: 04/10/2024

      1 star
      Closed my account after spending thousands!! Dont hesitate to skip past any vgw platforms!!!
    • Review fromPhillip R

      Date: 04/09/2024

      1 star
      They send you deals when you've never played before they offer you things when they know you have never won and found out you can't cash out before this business is a complete scam I've got so close to cashing out and then it is a road block me with the requirements to cash out are they roadblock you with the fact that you never won so you had to create another account to even be able to possibly have a chance to cash out either way they know that they can get out of paying you and that's what they do so if you want to blow your money and never get nothing in return play lucky land they got you all day......
    • Review fromLanetta J

      Date: 10/25/2023

      1 star
      HELLO LUCKYLAND *********************** OWNERS....??YOU DECIDED TO SINGLE OUT ******** PEOPLE AND DISCRIMINATE AGAINST ** AND? BAN? US FROM USING THE **** STARTING IN FEBRUARY!! OF COURSE I AM CHANGING MY REVIEW, I NO LONGER?? RECOMMEND LUCKYLAND SLOTS!! YOU ARE ROBBING?? ME OF MY ACCOUNT EXECUTIVE WHICH I EARNED BASED ON YOUR CRITERIA AND ALL THE MONEY?? I'VE SPENT DURING THE MANY, MANY, MANY YEARS I'VE BEEN PLAYING LUCKYLAND SLOTS!! ??LOOSING? MY ACCOUNT EXECUTIVE MEANS I LOSE MY MONTHLY SC (FREE MONEY ??ON THE ****) WHICH WAS ABOUT $600 BUT YOU LOWERED ME TO $200 RECENTLY!! ??OH DON'T FORGET THE RANDOM SC I GET ALL MONTH WHILE WAITING FOR MY MONTHLY SC!! THAT'S ANYWHERE FROM $50 ??TO?? $100 OR CAN BE MORE (USED TO BE) FOR THE ****!! THAT'S GONE!?? ON TOP OF THAT YOU ARE TAKING AWAY? MY ************?? THAT COME RANDOMLY....HOME DECOR, HOME ELECTRONICS, OUTSIDE PATIO DECOR, ROBE, CANDLES, AND SO MUCH MORE!! THEN THERE'S THE **** CARDS?? I RECEIVE RANDOMLY THAT ARE USUALLY $200 AT A TIME...FOR AMAZON...SO NO MORE? FREE SHOPPING ON AMAZON FOR ME! I AM GOING TO MISS MY SHOPPING FOR FREE ON AMAZON!! THEN THERE IS THE FRIEND????? YOUR TAKING AWAY, YES MY ACCOUNT EXECUTIVE! MY FRIENDLY E-MAILS??! NO MORE PARTICIPATING ON ******** ON YOUR SITE OR WINNING PROMOTIONS!! ??AND THE BIGGEST STEAL OF THEM ALL, ROBBING ?ME OF ANY FUTURE WINS ??????????I COULD HAVE BECAUSE I DO WIN ON LUCKYLAND SLOTS! SO BYE-BYE MONEY! BYE-BYE FUN HOBBY I DO RESPONSIBLY ON MY SPARE TIME THAT MAKES ME HAPPY!! ??????I AM SURE THERE IS MORE I AM LOOSING, I JUST CANNOT THINK OF IT RIGHT NOW! ??DISCRIMINATION IS WRONG!
    • Review fromKev R

      Date: 10/24/2023

      1 star
      Should be illegal in *****************. How they got approval to run this scam in the ** is beyond me. Why aren't the attorney generals in each state shutting this down?
    • Review fromMartina Q

      Date: 10/22/2023

      1 star
      I didn't know the refund policy and asked for a refund due to dissatisfaction with their site they locked my account had me fill out a responsibility game player form so I did and then they told me they were closing my account permanently and was not able to make a new account. This is by far the worst customer service I have received for an online casino platform.

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