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Business Profile

Coupon Services

Shipmentsfree.com

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BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Shipmentsfree.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Shipmentsfree.com has 2 locations, listed below.

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    Customer Review Ratings

    2.09

    Average of 151 Customer Reviews

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    Review Details

    • Joseph B

      Date: 05/01/2023

      Negative review indeed. Signed up for some cash back on concert tickets. I dont believe I ever got that money back. They said my subscription was through smarty plus. So I cancelled. Yet, this was still getting charged. I want my money back now

      Shipmentsfree.com

      Date: 05/02/2023

      We confirm that we previously cancelled your ShipmentsFree subscription and refunded your payments via a telephone call to us on 01May2023 (same day that you filed this complaint). Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Brooke T

      Date: 04/29/2023

      Shipmentsfree.com popped up after making a purchase on a reputable website. There was no mention of a subscription or fees, just said I had a rebate of $15 available and asked for my information. Then they pulled $19 out of my account, and I didn't receive any rebate. I emailed and canceled my account and they started pulling money from my account again under their other website name of smarty plus. When I tried the live chat on smarty plus they tried to convince me I must have an account with both websites which I know for sure I do not.

      Shipmentsfree.com

      Date: 05/01/2023

      We are disappointed that you had an unsatisfactory experience with us. We confirm that we previously cancelled your subscription and refunded your payments via a direct email from you received by us on 23Apr2023. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Kimberly K

      Date: 04/24/2023

      I wish that we could give negative stars. This IS a scam! I signed up for a "free trial" for online coupons with Smarty Plus, and immediately got charged $13 from Shipmentsfree.com. (I've never even heard of them.) So, I cancelled Smarty Plus. I thought it was over... one month later, I'm charged again! It says I can "easily cancel" my Shipmentsfree.com account by logging in.... umm, HOW?!? I'm disputing this!

      Shipmentsfree.com

      Date: 04/28/2023

      We are disappointed to hear that you had an unsatisfactory experience with us. We confirm that we have cancelled your subscription and refunded your payments. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Melinda H

      Date: 04/19/2023

      This just started showing up on my credit card! I NEVER signed up for it and I hadnt even heard of it. I have contacted the fraud division. This is a scam.

      Shipmentsfree.com

      Date: 04/28/2023

      We are disappointed to hear that you had an unsatisfactory experience with us. We confirm that we previously cancelled your subscription 22Apr2023. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Carol E

      Date: 04/12/2023

      These people don't even deserve one star. Every month taking money from me that I did not sign up for.

      Shipmentsfree.com

      Date: 04/13/2023

      We apologize for your experience with us. We confirm that we have cancelled your subscription and refunded your payments. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Karen N

      Date: 04/07/2023

      I did not authorize the withdrawal from my checking. Please give it back.

      Shipmentsfree.com

      Date: 04/12/2023

      We apologize for your experience with us. We confirm that we have cancelled your subscription and refunded your payments. We show that you signed up with us after shopping at **** on 29Mar2023. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Jen R

      Date: 03/21/2023

      Absolute f****** scam!!!!!!!!!! Why would anyone wanna pay to money when they're just looking for a rebate?!?!?! Avoid at all costs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Shipmentsfree.com

      Date: 03/24/2023

      In addition to a $15 rebate for trialing our premium ********************* for a nominal fee, we offer up to $100 a month in Shipping/Return rebates for online purchases and covers any out-of-pocket costs of returns. Subscribers enjoy up to $12/month back for ***************** and delivery fees, $10 cash back per month on Uber/Lyft rides, and $5 per month rebate on Bird scooter rentals. Our service also provides a $50 annual rebate on moving truck rentals from U-Haul, Penske, Ryder, and Budget. Cancel anytime! More information can be found on our home page: www.shipmentsfree.com

    • Stephen C

      Date: 03/11/2023

      I made an **** purchase which was correct upon checkout and was billed correctly on my card. At the same time my card posted the purchase, an immediate charge of $3.00 also posted from FreeShipments.com, whom I have never heard of and was not associated with the vendor I purchased from. This is theft, no matter how one looks at it and a scam of deception. I am in the process of having the charge removed from my card as I write this review. I am trying to stop any further deductions from my account.

      Shipmentsfree.com

      Date: 03/13/2023

      We apologize for your experience with us. We confirm that your subscription was previously cancelled and your payments were refunded on 11Mar2023 via a direct email set to ** by you. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Deborah S

      Date: 03/11/2023

      For no reason, starting charging my teenage daughter's account regularly.

      Shipmentsfree.com

      Date: 03/13/2023

      We apologize for your experience with us. Our records indicate there is no subscription or payments associated with the name "*************************" having the email address ************************* supplied to the BBB. You indicated that another name or email address might have been used to sign up with us. Please reach out to our Customer Support Team directly at your convenience by telephone at **************, by email to ************************** or by live chat accessible on our website and be prepared to disclose any other names or email addresses that a subscription may have been started under. We are available anytime 24x7x365!

    • Bill W

      Date: 11/26/2022

      Misc charges show up on our credit card billing. I have not signed up for any charges due this company. I suspect this is a very deceptive business that has some practice of attaching itself to web purchasing. I have challenged all charges to this website as a scam.

      Shipmentsfree.com

      Date: 02/21/2023

      We apologize for your experience with us. Our records indicate there is no subscription or payments associated with the email address *********************** supplied to the BBB. You did not disclose your name. Perhaps another name or email address was used to sign up with us. Please reach out to our Customer Support Team directly at your convenience by telephone at **************, by email to ******************************* or by live chat accessible on our website and be prepared to disclose any other names or email addresses that a subscription may have been started under. We are available anytime 24x7x365!

    Shipmentsfree.com is BBB Accredited.

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