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Business Profile

Coupon Services

Shipmentsfree.com

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BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Shipmentsfree.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Shipmentsfree.com has 2 locations, listed below.

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    Customer Review Ratings

    2.11

    Average of 148 Customer Reviews

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    Review Details

    • Albert H

      Date: 09/28/2023

      I was on ****** website and ordered an item and scam came up. Yes I checked agreed but thought I was still on ****** site. I never gave credit card information to this company nor did I ever get a conformation email that I signed up for anything. The only reason I found out was **************** flagged it as fraud. No Longer a customer of ***** because of this as some how they shared my information.

      Shipmentsfree.com

      Date: 10/21/2023

      We confirm that after contacting us directly via an email on 28Sep2023, your subscription was cancelled and payments refunded. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails.

    • Genia D

      Date: 09/18/2023

      Found a charge of ***** on my account that was not done by me nor was it authorized It was from shipments free.com and I am very upset

      Shipmentsfree.com

      Date: 10/21/2023

      Thank you for sharing your feedback. We understand you have some concerns and want to assure you that were here to help. Please connect with our customer support team using our contact information prominently displayed on our BBB profile and website. We operate 24x7x365 telephone call & live chat services and also respond promptly to emails. Were committed to addressing our customers concerns and look forward to having the opportunity to assist you. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • Mish D

      Date: 08/24/2023

      This looks like its cash back from the site you just bought from but before you know what youve agreed to (3 pages of legal jargon everyone ********* agree ) youre signed up for a subscription and they start charging your credit card.

      Shipmentsfree.com

      Date: 08/31/2023

      The last item to be completed on our signup form is an "I agree" checkbox which must clicked in order for the trial to be activated and gives consent and authorization for us to charge the account. Next to that checkbox (and not "3 pages of legal jargon") are disclosures clearly stating the price to be charged and outlining our terms with links provided to the full text details. We also send a welcome confirmation to the email address on file immediately after the last step is completed confirming the purchase. For further information, please reach out directly to our **************** Team. Our contact information is prominently displayed on our BBB profile and website. We operate 24x7x365 telephone call & live chat services and also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • Lurline H

      Date: 08/19/2023

      I have been charged $10 a month for the last few months and have no idea what it does or how it services me. Cannot find a phone number to cancel this monthly charge. I never signed up for it that I recall. ******************

      Shipmentsfree.com

      Date: 08/20/2023

      For subscription issues including cancellations, please reach out directly to our Customer Support Team by telephone at **************, by email to [email protected], by live chat or submitting a Contact Us Form on our website (www.shipmentsfree.com).

    • Angelique F

      Date: 08/17/2023

      This company goes by a few different namesshipping free.co and smarty they are in fact the same and phished our card number and sent several small charges to our banking accountthe first being **** the second was for 1**** and the last before we caught them was for ***** please look into them as they are stealing peoples money under the guise of sending you a rebate on a car rental. These charges were said to be for subscription services. ************ services we never signed up for

      Shipmentsfree.com

      Date: 08/19/2023

      Our records indicate there has been no past interaction and no subscription or payments associated with the name "Angelique ***** with email address ********************** as supplied to the BBB. Perhaps you or another household member used a different name or email address to sign up with us. Please reach out to our Customer Support Team directly at your convenience by telephone at **************, by email to ************************** or by live chat accessible on our website and be prepared to disclose any other names or email addresses that a subscription may have been started under. We are available anytime 24x7x365!

    • Tim B

      Date: 08/15/2023

      they charged my debit card ***** for a service that i know nothing about theft fraud. i don't know where they stole my info. from, but it has to stop !!I'm tired of this cant anyone look into s*** companies like this and put them in jail ?FRAUD please stop this thank you

      Shipmentsfree.com

      Date: 08/16/2023

      We regret any confusion or inconvenience you experienced when doing business with our company. To protect your identity and locate your records, please reach out directly to our **************** Team. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • Colin B

      Date: 08/12/2023

      Its a scam charged me for $13 for 5 months and have not been able to get in contact with anyone through customer to cancel my subscription now. I have finally been able to cancel my subscription but now I am down $65 and I am afraid they will continue to bill me.

      Shipmentsfree.com

      Date: 08/13/2023

      We do not understand your claim and confirm that after contacting us directly via an email to us on 12Aug2023, your subscription was cancelled and five payments of $13 were refunded. We responded back you the same day and you replied "thank you for your cooperation, once the money is received by me I will no longer be your problem. Thank you again". Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • Andy D

      Date: 08/11/2023

      Ordered from Kohls and got a subscription from this company tacked to the bill. No way of cancelling online and their customer service line doesnt answer. I will refute every charge they make, but this is a predatory company that should be shut down immediately

      Shipmentsfree.com

      Date: 08/13/2023

      We confirm that after contacting us directly, your subscription was cancelled and $3 trial payment was refunded via a telephone call to us on 10Aug2023. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • Robert H

      Date: 08/08/2023

      It's a scam I didn't sign up for this company but still billed me but wouldn't give me any info on when I signed up

      Shipmentsfree.com

      Date: 08/11/2023

      We confirm that after contacting us directly, your subscription was cancelled and payments refunded via a telephone call to us on 7Aug2023. We do not have the exact website where you signed up with us. Please reach out directly to us for any further questions or concerns. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    • robert m

      Date: 08/02/2023

      its a scam. i didnt sign up or anything and i see a $3 charge on my account. i will be reporting this to BBB as i further await my refund. outrageous.

      Shipmentsfree.com

      Date: 08/04/2023

      We regret any confusion or inconvenience you experienced when doing business with our company. To safeguard your identity and to locate your account, please reach out directly to our customer service team for your concerns. Our contact information is prominently displayed on our BBB profile and website. For the convenience of our customers, we operate 24x7x365 telephone call & live chat services. We also respond promptly to emails. We are pleased to offer refunds to any customers who are dissatisfied with our services for any reason.

    Shipmentsfree.com is BBB Accredited.

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