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Business Profile

Web Hosting

ClustrMaps.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being blocked from going to the Clustrmaps site. It says that This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.The only action I took was to try to go to the site either by directly putting the url in my browser or by clicking on a link from a search engine. This has been happening since approximately January 21, 2025. I would like to get my information removed from this site but I have no way of doing so because i cant access their site.

  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just got a report from my computer anti-virus, Life-Lock telling me that this company is selling / using my information without my permission. I want it stopped, I cannot get through their security *********** Thank you.

  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    All my information is posted on this site and I do not want any public information of mine publicly available to predators. I have never used nor created an account with this website.Remove my confidential and sensitive information!

  • Initial Complaint

    Date:11/10/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My info such as private phone and address are publically listed on this site w/o my permission.

  • Initial Complaint

    Date:10/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clustrmaps.com displays too much of my personal information. I never approved or gave permission and I fear for my safety.

  • Initial Complaint

    Date:07/16/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have my phone number listed on their website associated with someone else. Every collecting agent home buying window selling cameras calls me multiple times a day. I've contacted them via their website to remove the information. And it is still there and I still get the calls.

  • Initial Complaint

    Date:05/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I will not stop getting daily calls and texts for *********************, an anesthesiologist in ******* at MY phone number, **********, for YEARS. I have had this phone number for 23.5 years. I have never lived in *******. I do not know *********************. This site is listing him associated with my phone number. I need his information removed/dissociated from my phone number. ****************************************************

  • Initial Complaint

    Date:04/24/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is publicizing my vital personal information and will not allow me access to opt out. Information is as follows: www.mylife.com>*************************** ..e741310982298 *************************** 's birthday is 07/24/1944 and is 79 years old. Currently, Geneva lives in ************, **. ****** also answers to ********************************* and *****************************, and perhaps a couple of other names. Right now ****** is a Principal at ***************************.Gender: Female Occupation: Principal Location: ************, IN Works For: *************************** Sorry, you have been blocked You are unable to access clustrmaps.com

    Customer Answer

    Date: 05/16/2024

    I am writing to inform you that ClustrMaps ******** care did reach out to me by email and stated that they are not affiliated with MyLife.com. I requested that they remove my information from their files. However, I am not able to view information on their site because I am being  blocked.  I have never had an account with this company.

    I want to thank the BBB for your diligence in resolving disputes and problems of this nature and keeping the public safe from predators. I know that this company has many complaints with your agency. So I wanted to insure that you had all the facts related to this case. I also appreciate the information on how to follow up with regulatory agencies.

    Please notify me if there is any additional information required

  • Initial Complaint

    Date:04/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This entire website is dangerous and puts people at risk of being targeted by scammers. Makes it easy for them to learn details about you and your family without any input ever. Suddenly found all my contact information on this website I've never heard of or visited and I feel violated. This is the source of all those scammers trying to blackmail money out of me and my family. They call my poor naive grandparents and tell them their kids are being held hostage and demand money, the scammers only know we're related because they browsed my entire family on this website. NONE OF WHICH GAVE THEIR INFO WILLINGLY

  • Initial Complaint

    Date:04/01/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clustermaps is displaying my phone number relating it to fraudulent parties. I have owned this phone number for over 20 years. I tried to apply for credit today and it came back denied because my phone number has been compromised. I use this number for both of my businesses and as my primary source of contract. I tried to contact ****** support and their legal ***** and I was told they could not assist me because it was a 3rd party website. I tried to contact clustermaps.com and it states they are overloaded. I want my phone number deleted from the parties it is being associated with. I have uploaded the documents showing the parties and the links shows clustermaps and it's their URL. I received the monitoring alert today and started working on this issue immediately as soon as I was made aware of it.

ClustrMaps.com is NOT a BBB Accredited Business.

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