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Web Hosting

ClustrMaps.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2026

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information including my address(previous and current), telephone numbers, family members names, and other personal information is on their website without my permission and I want it removed immediately!

  • Initial Complaint

    Date:12/05/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am submitting a formal complaint regarding the unauthorized use of my personal data. This company has posted my personal information online without my knowledge or consent. This is a serious violation of my privacy and puts me at risk of identity theft and other potential privacy. I am requesting that the BBB intervene and assist in having my personal information removed from their website and any associated REMOVEDname: ClustrMaps Website/Platform where information is posted: www.clustrmaps.com Type of information posted: name, address, phone number Date I discovered the issue: 11/6/25 Requested Resolution: I request that my personal data be removed immediately from all websites, listings, or platforms where this company has posted it. I also request confirmation that the company will not continue to use, share, or publish my personal information without my consent. Thank you for your assistance in protecting my privacy and addressing this matter.Sincerely,REMOVED

  • Initial Complaint

    Date:09/12/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am submitting a formal complaint regarding the unauthorized use of my personal data. This company has posted my personal information online without my knowledge or consent. This is a serious violation of my privacy and puts me at risk of identity theft and other potential REMOVED.I am requesting that the BBB intervene and assist in having my personal information removed from their website and any associated platforms.Details of Complaint:Company name: ClustrMaps Website/Platform where information is posted: Type of information posted: REMOVEDDate I discovered the issue: 9/12/25 Requested Resolution:I request that my personal data be removed immediately from all websites, listings, or platforms where this company has posted it. I also request confirmation that the company will not continue to use, share, or publish my personal information without my consent.Thank you for your assistance in protecting my privacy and addressing this matter.Sincerely,REMOVED

  • Initial Complaint

    Date:08/25/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My address of REMOVEDis being used fraudulently in the below examples:On the internet websites search engines Duck Duck GO and REMOVEDClustrmaps.com is listing an individual by the name of Tae REMOVEDphone #REMOVEDas a resident of REMOVED. This person is not a resident at this address. This address belongs to myself and has since 2004. This was noticed by me today but was not there as of yesterday. Roughly a week ago I put thru a spam complaint with the BBB regarding another business on REMOVEDusing the same search engines on the internet listed above. The company REMOVEDthe Handyman #REMOVEDclaiming the residence of REMOVEDas his business address. Again no such person or business at this residence. Please help me to solve this concern. I did email REMOVEDbut have not heard back as of yet. Today I emailed Clustrmaps as well. Thank you advance.REMOVEDS. REMOVED

  • Initial Complaint

    Date:07/09/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CLUSTRMAPS HAVE ERRONEOUS INFORMATION ABOUT ME ON THERE WEBSITE THAT I WANT REMOVED.

  • Initial Complaint

    Date:05/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has published online my full name and home address without permission. This company shouldn't be allowed to do so. It puts people like me in danger as anyone can search our home address and anyone can steal my personal information.

  • Initial Complaint

    Date:04/30/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is publicly exposing detailed personal information about me . They have my exact name complete date of birth where I live and even who lives with me. And it mentions something about "from social security". You don't even have to click on the site. Jus type my name in any browser and scroll down to clustrmaps. My info is in plain view. Anyone can use this info since it is so precise to open acct etc. Please force them to remove my info immediately since I have not been able to do so.

  • Initial Complaint

    Date:03/25/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being blocked from going to the Clustrmaps site. It says that This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.The only action I took was to try to go to the site either by directly putting the url in my browser or by clicking on a link from a search engine. This has been happening since approximately January 21, 2025. I would like to get my information removed from this site but I have no way of doing so because i cant access their site.

  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just got a report from my computer anti-virus, Life-Lock telling me that this company is selling / using my information without my permission. I want it stopped, I cannot get through their security REMOVEDThank you.

  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    All my information is posted on this site and I do not want any public information of mine publicly available to predators. I have never used nor created an account with this website.Remove my confidential and sensitive information!

ClustrMaps.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.