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Business Profile

Web Hosting

ClustrMaps.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went onto the website to make a request for the removal of personal information. I completed the request and when I clicked on enter, a message came up that the page was not there. IT IS Imperative that the information be removed, it poses a threat to me and my family. My computer was hacked, and the detailed information is helping those who seek to harm us. In hindsight I looked for reviews of the websites page and learned IT IS a SCAM, but Still my personal information is OUT There. I am giving this as detailed as I can to help others, as I am trying to seek how to help myself.

  • Initial Complaint

    Date:02/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal data from over 30 years ago is posted on line for anyone to view...name, ***, address, previous addresses. I get it, nobody cares to stop these organizations. But it's alarming to see your personal info on display for anyone in the world.This should NOT BE LEGAL. My privacy has been invaded. Simple enough?

  • Initial Complaint

    Date:01/10/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company runs a website that lists all of my personal information simply by googling my name. It's completely outrageous and dangerous for me. I need it removed immediately.

  • Initial Complaint

    Date:12/17/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am constantly being put on this list with information and phone. I want to be permanently removed.

  • Initial Complaint

    Date:09/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The site has displayed my personal information and I request that it be removed immediately. Some of the information is accurate and some is incorrect. It also displays the name of my children. I agree with someone else's comment. While there is a form you can submit to request removal, it's asking for more PI data which I am not willing to provide.

  • Initial Complaint

    Date:06/27/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clustrmaps website was listed when I did an online search of my name. Clustrmaps has my name listed in two separate website links that belong to them. See Uploaded File.Included in their online records is my full name, current and former addresses, and phone numbers, as well as those of my family members. See the Uploaded Files that shows my detailed personal and private information that Clustrmaps has posted online about me in the two different Clustrmaps website locations. See Uploaded File.This is private information and I do not want it shared, and I have not knowingly consented to do so. There is an opt-out/please remove me link on the Clustrmaps website; however, it requires entering even more personal information than what the company already has collected and published about me. I do not trust giving this company any additional personal information and am not comfortable with Clustrmaps information removal process. However, I want all Clustrmaps websites that have my personal information and that of my family and friends associated with my name that Clustrmaps has published on their websites removed immediately.

  • Initial Complaint

    Date:06/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site displays my personal information and it has been a safety issue. I have requested that it take down my information, however it still remains in the ****** search. I have had a situation where unwanted people have showed up at my home from ****** searching and finding me on a site like this one. Sites like this, in their cavalier stance on putting out other people's personal information on the internet shows a total disregard for what a business should and should not do. A lot of these requests to remove personal info have to do with safety and if someone is requesting a removal of their info, it should be done in total with respect to the person. These are people's lives you are dealing with so casually.

  • Initial Complaint

    Date:06/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Published my private phone number, which is an invasion of *********** believe is illegal. Thank you.

  • Initial Complaint

    Date:04/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has published on the internet my private phone number and address. I am a private investigator and this information jeopardizes the safety of my family. While they have removed a link per my request, the search results contain complete my private information. There is no remedy to remove this information.

  • Initial Complaint

    Date:04/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    an individual who goes by the name of ******************************* has published my phone number online stating that my number is his personal. by doing this he has made my cell phone number available online to public without my permission.

ClustrMaps.com is NOT a BBB Accredited Business.

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