Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.09/5 stars

Average of 365 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPatrick T

    Date: 04/12/2023

    1 star
    I posted that the **** had the highest number of Covid deaths. That is a fact that is available everywhere. They removed it as "misinformation" and denied the appeal instantly. I think concealing true information is the same as lying. It is not a trustworthy or reasonable site. Trolls are allowed to attack with impunity, as long as they are on the correct side of the argument..
  • Review fromJohn G

    Date: 04/09/2023

    1 star
    I received a 4 day suspension for being uncivil to a certain MM who was uncivil to me. I never start a fight but neither will i walk away from one. I asked Nextdoor to delete my account. Their reply was "Unfortunately, because your account was suspended (either currently or in the past), we are unable to comply with your request for deletion of your personal information, as it is necessary for us to maintain this information for reasons that *** include maintaining the security of our platform, protecting against malicious, deceptive, fraudulent, or illegal activity, and/or exercising or defending legal claims. However, we have both disabled and hidden your account, which means that your personal information, including your profile, name, address, and messages, will no longer be viewable by others on Nextdoor." I have no record of what they are holding. Obviously they want to hold all the cards. Recommendation to join this site, ABSOLUTELY ZERO.
  • Review fromAlice N

    Date: 04/04/2023

    1 star
    I joined Nextdoor just a few months ago. My first couple days went without any ************ made my first comment on a post about a hospital type ************ was instantly attacked by this woman for my comment. She was relentless and I was unfairly suspended for 2 weeks. After my suspension I was back on for a few days and suspended again but this time for 30 days. I returned after 30 days of suspension and after a few days, another 30 days which I'm going through now. I'm not even on Nextdoor long enough to even get a full grasp of site. I found nothing wrong with my comments and I've seen so much worse on there yet I'm suspended. It seems like this site has favoritism. I wasn't told of my violation so I can't say what I said. You're notified that you broke a rule then you're signed out automatically with no recourse or anyway to defend yourself. I find this site extremely unfair and I doubt I'll continue with such prejudice.
  • Review fromLarry A

    Date: 04/03/2023

    1 star
    Moderators protect the people who harrrass & bully others.. I wrote about a potential issue within my neighborhood. I was belittled & ridiculed by some "neighbors" for posting about the potential issue. Nextdoor moderators did nothing to these people who belittled & ridiculed me. I took down my original post after seeing the comments people were making. I then posted about these internet trolls, and Nextdoor disabled MY account. I didn't personally attack anyone and didn't use any foul language. I used nothing but facts and examples.
  • Review fromJackie C

    Date: 04/03/2023

    1 star
    ***** up yet another complaint against nextdoor for bad ethics, integrity, and etiquette. My personal experience in ** with moderators was they suspended my account because I posted my comment to someone and others didn't like what I posted and verbally attacked me and I did what anyone would do. They bullied me telling me I can't say things like that. The attackers couldn't handle me throwing their own words back in their faces and reported me and those unethical mods did not review the entire post and knew that I was defending myself and still suspended my account. One of the three attackers was telling lies about me and telling me what I should say and with nextdoor silencing me are in there way saying that they are not allowing people to apply their 1st amendment right. The original initiating post was someone crying about her cat getting run over and cursed the driver. I posted that it is the sole responsibility of the pets owner to keep their pets safe and protected. As grown adults we know that the road is not a safe place. The original post was "Thanks to whoever just ran over my cat.... A hole". Someone said yeah drivers need to slow down like that is gonna solve anything. I posted "do you really think that a driver is gonna feel a cat under the weight of a vehicle? Don't blame drivers for your lack of taking responsibility of keeping your pet safe." Just because I didn't say "I'm so very sorry your cat got ran over" I was attacked by being accused of being insensitive and coldhearted and not compassionate along with other names and even lied about by people that knew nothing of me. The person that made the original post is the only one that had the right to say anything to me but said nothing in return to me. Social media is no good as a whole. We need to abandon it all and get back to face to face talks and more civility.
  • Review fromSonja M

    Date: 03/30/2023

    1 star
    I posted a photo of my late father and was asked to create a group page for that photo as it was not appropriate to grieve my father publicly. (Paraphrasing).One woman continues to harass myself along with many others on there. Nextdoor sucks!!
  • Review fromTINA R

    Date: 03/26/2023

    1 star
    Account temporarily disabled Your account has been temporarily disabled for a violation of this Community Guideline:About the guidelines..(1,000. Guide Lines --throw a Dart)We want all neighbors to feel welcome, safe, and respected on ********************** Guidelines describe what behaviors are and are not allowed to ensure that everyone has a good experience. Nextdoor may disable accounts temporarily or permanently if they are found to be in violation of the Guidelines. (!,000..Guidelines..Duh?)Learn more**about our moderation process, or contact us to request reinstatement.**If a Moderator-Reader does not like U..YOU are Dust..said I posted Old Memes or ******** .(I ****************** did not like it-She was Harassing me all the time--be comfortable on NextDoor--Really--only for the Control PD there)) Family took Family Dog to the Beach for it's last Days. (It was too Sad-it is Life & got many Likes) I posted that People were very Mean to others on NextDoor. Truth cannot be Spoken there. ******** MIrror them-do not Join. U cannot be a Conservative or say it is wrong to Steal..when Neighbors Steal Fruit form Your Tree--they accused U of being Selfish..say what.....No Opinions there unless it matched the Controllers Opinion. I just feel Folks should know!
  • Review fromTracy S

    Date: 03/25/2023

    1 star
    When someone said "the road to H*** is paved with good intentions.", they were describing the Nextdoor App to a T.An app where neighbors could get ideas, share tips and information, etc, would be great.....in theory. In practice, not so much, at Next-door, at least. The app has no real moderation. It rests upon Leads that are chosen arbitrarily. These Leads are often part of groups that bully people. Yes there are cliques that target and bully people. I've been discriminated against because I'm not ********* and told to "shut the f**k up" numerous times. The neighborhood gossips take it next level and post pics and video of neighbors they don't like, while said neighbors are minding their own business.The app is a mess, and, IMHO, dangerous. It gives too much freedom and info to people who want to hurt you, and live close enough to do so.There's a TV show named "Fear Thy Neighbor" on ID that I expect to see Next-door featured on any day now. I don't want to be that episode, and I don't want anyone else to be either.
  • Review fromKilon S

    Date: 03/21/2023

    1 star
    Nextdoor has removed 2 Conservative Groups from the **********/Flagler County ******* Nextdoor thereby effectively censoring over 165 and 535 members respectively. Nextdoor is a Progressive/Liberal social media platform that seems to revel in censoring conservative speech. No amount of appeal seems to be taken seriously by Nextdoor. PLEASE do not advertise on this platform.
  • Review fromMar S

    Date: 03/16/2023

    1 star
    Nextdoor is worse than ********* They remove my comments when I havent broken any rules or regulations, just because the lead for my neighborhood doesnt like me! Its unfair that my concerns for our neighborhood go unheard, just because we have childish moderators/leads. No Freedom of Speech on Nextdoor!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.