Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.09/5 stars

Average of 286 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromItsMe

    Date: 10/18/2023

    1 star
    Nextdoor has become extremely racist against whites, they are biased and extremely and there is discrimination in moderation. I am a Founder of my neighborhood and a Leader. They do not protect me. They have published guidelines all members are to follow and to report violations. Nextdoor will not follow its own guidelines because of its extreme preferential treatment toward anything of the black culture! I submitted a report on a post that violated several distinct guidelines, and all they will concentrate on is the first line in the post: Black Lives Matter, I keep replying to them that there are more political lines in the posts violating the guidelines, and ND just keeps referring to BLM, that anything BLM can be posted. They even sent Leads surveys about color in their neighborhoods. When a report is submitted, it can take up to 72 hours for something other than a form-letter email response. If I can erase/remove the neighborhood I founded (I don't want to be the reason someone is a member)... I do not recommend anyone joining Nextdoor.
  • Review fromPamela R

    Date: 10/17/2023

    1 star
    I signed up for Nextdoor to advertise handmade jewelry and used a ig name that belongs to me so they can see the jewelry. Realized Nextdoor app deactivated my account cause I didnt use my real name cause my ig account is in that name of my jewelry. I see a lot of people use their business name. Also what about people that have protection orders out and dont want to be located but still need to work or advertise their small business. Its wrong even fb or ******** ig dont ask u for your real name . But they can keep my account deactivated.
  • Review fromJon S

    Date: 10/15/2023

    1 star
    I've been a member for 5 months and I've been banned 3 times. Once for letting people know about a contractor that stole items from my house and twice for not allowing *****'s to bully me... The site is very silly and serves no purpose other than giving Bully's a place to Bully others....
  • Review fromLinda B

    Date: 10/10/2023

    1 star
    I found Nextdoor to simply be a forum for a small group of regulars to spew their hatred. The short time I was involved in reading the posts made me realize that I'm happy not to know any of my neighbors and hope never to have any personal interaction with them.
  • Review fromTimothy H

    Date: 10/08/2023

    1 star
    My account was suspended because they said I didn't use my legal name. This is completely false and discrimination. I am Native ******** of the Standing Rock Sioux Tribe. Our legal names are very descriptive. They never once asked for proof but just suspended my account without checking first. My legal first and last name is ********************-in-Winter or **************************** depending on whether a computer allows hyphens or not. I sent in my State Drivers License and my legal Tribal ID which is legally used by the ****************** and can be used at TSA at Airports. They need to check legal name first before suspending. Im considering contacting ACLU about my civil rights being violated
  • Review fromKatie A

    Date: 10/04/2023

    1 star
    This app is monitored by a small group of bitter neighbors who seem to be friends. You are not able to express an opinion if makes any monitor uncomfortable. The opinion was not a threat, violent, or directed at a specific individual but was deleted. It promotes racism and fear-mongering. I would give it zero stars.
  • Review fromSteven K

    Date: 10/02/2023

    1 star
    I did not subscribe and my wife did not subscribe. We are both getting bothered by constant emails acting like we did. We have tried to unsubscribe multiple times yet the spam continues. We have reported the emails as spam to ******* yet we continue to receive them.
  • Review fromPatty D

    Date: 09/26/2023

    1 star
    Yes I am doing a review on this app they disabled my account the woman who was harassing me on there took a ******** messenger message she got from my friend that had nothing to do with the topic of it and posted on there app I would suggest anyone not to use that app people won't quit causing drama on there starting stuff and won't leaves someone alone on there why bother someone if there not bothering you. Beware before you get on it my suggestion an F rating for it someone is getting there stuff hacked and yeah that was what the topic was about the woman didn't know what else to do this needs a complaint on it someone used that ladies card 11 times on the ********* app she had a DoorDash who did it someone better do something about that but this with Nextdoor get the drama off your app. And no one talks to me like that lady was doing you didn't even read the rest of her screenshots on there is that fair to say No it's not you need to be shutdown if you can not get your app on order with those people it's called do a theory investigation on there to see what I said and why the reason for it don't just temporarily disable someone's without not seeing why I said what I had to. The people on there need to learn to keep there mouth shut one day they will do that to the wrong one bad app get rid of the troublemakers on there. Also to add someone lies saying there living in one town and living in another state they broke the terms of use and ******** needs to get that lady off of there block her account and Nextdoor needs to do the same.
  • Review fromRyan M

    Date: 09/26/2023

    1 star
    This app protects violent criminals. I posted about a man assaulting someone in our community and still working inside peoples homes. He damaged my home that requires 15 thousand dollars of repairs. He tells neighbors he knocked a man unconscious for complaining about his work, and uses violence to try when people to remove negative reviews. Nextdoor has been aware of this and seen the entire community agreeing with my posts. All the community has been supporting my posts and even said Nextdoor do not remove this post and yet still they remove posts and protect this dangerous man.
  • Review fromLoki F

    Date: 09/25/2023

    1 star
    I find it odd that the volunteers at Nextdoor (online community) can disable someones account solely going off of hearsay from a person...

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.