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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.08/5 stars

Average of 272 Customer Reviews

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Review Details

  • Review fromJesse

    Date: 05/22/2024

    1 star
    A neighbor made a post about a political issue in our area. I responded defending the conservative side of the debate, and after a few hours left the conversation. Later, I was notified that all of my comments were deleted for being non-local topics, but I noticed that not a single other comment (all of which were liberal) was deleted, including those demeaning my faith!
  • Review fromNicole T

    Date: 05/21/2024

    1 star
    They removed posts that arent disrespectful or offensive. Its seemingly happens to people of color. I look at tons of posts that could be offensive and they are allowed. I reply to someone Im not interested in their opinion on a post about my service animal and its taken down? They have removed three of my posts/comments for no reason. No profanity, no bullying just a simple THANKS BUT NO THANKS. I dont have to engage with everyone and reviewers are racist.
  • Review fromKat S

    Date: 05/21/2024

    1 star
    Nextdoor ONLY supports liberal far left lies & unjustified attacks, outright nastiness, & lies against ANYONE who is a conservative. It's no different than any other far left propaganda organization.It is STUNNING that if ANYONE asks for assistance & happens to mention President ****** the far left people descend on their post with their HIVE MINDS & comments that have NOTHING WHATSOEVER to do with what the author is requesting help with!
  • Review fromMark A

    Date: 05/21/2024

    1 star
    Terrible company with exclusionary policies that target peoples families, let alone individuals.
  • Review fromJeffrey M

    Date: 05/19/2024

    1 star
    *** site is full of zealots and misinformation. Anytime anyone post factual data from TWHO, CCD, *** it is taken down and the misinformation remains.*** following DM was from someone claiming to be a mod "Your reactions are COMPLETELY outrageous and remind me of someone who has a brain tumor or is in the beginning stages of Alzheimers or Dementia." Now is that how someone representing your company should be talking to someone that is just trying to get some clarifications? *** funny thing is she contacted me out of the blue even though I ever reached out to anyone I just re-posted the post with an apology to those that had commented and liked the post. I think that one hit over 2k views but yet she never answered one of my questions and totally went silent on me even after I showed her the screenshots of the post that had been pulled down and yes I was a bit frustrated her and told her so. I told her she either wasn't seeing them, misleading me or not very good at her job or was not a mod at all. I also asked her why things like disinformation about COVID and vaccines were allowed to remain on the site and anytime anybody posted anything from a ******************* like *** WHO, the *** and the *** were pulled down when they were factual, provable and supplied reproducible results. You know? Facts from actual educated people and not ***** *** that pumps gas at the local station and never completed high school. I put my faith in great scientist, researchers and health care professionals I really have no idea when why she contacted me out of the blue but she did and I have screenshots
  • Review fromSarah S

    Date: 05/15/2024

    2 stars
    I have been on NextDoor.com since 2022. I have felt that the platform was a good place to share information regarding local politics and also my candidacy. During my time on NextDoor i began to realize early on, that my content was being reported with false accusations and I was told that my content ******************* Guidelines". I began to read up on the community guidelines, specifically regarding politics, since that is the focus of my content. I spread community awareness on political issues.With all the new information i've gleaned reading the community guidelines, I started sharing content that was directly within those political guidelines.My profile is consistently targeted and reported for "non-local content" and now it is currently disabled. This is false. The people who continue to do this are allowed to get away with this as well. They have had no penalties for it.I have reached out to the NextDoor app with multiple emails asking them for a solution to the bullying and heckling i'm receiving in their platform, with no luck. There has not been a remedy or solution afforded to me either.I am writing this complaint because I feel what is being allowed on this platform, violates my 1st amendment right. I feel I am also doing the right things but because neighbors targeting my content and profile, I am unable to freely use this platform. I am severely being discrinmated against.I could leave the app and not look back but, I want to make sure everyone knows about the injustices allowed on Nextdoor.com. I hope this complaint will also reach ******** so what they would act and make the platform better for its users.
  • Review fromNannette D

    Date: 04/25/2024

    1 star
    Today, I received notice from ND that my account has been suspended and they highlighted the 2 posts that prompted the suspension and referred me to the community guidelines. However, these posts were made "in a private conservative political group setting". I have posted similar content in this group many times before. Since these types of postings are not allowed in general, the formation of the private group was formed.So were are now being censored and silenced in "private" groups so people of like minds cannot communicate. I also just received as of the filing of this complaint that my appeal was not approved and then on top of that, they have the nerve to highlight "do not discriminate".Something is radically wrong here. Disgusted.
  • Review fromfreya s

    Date: 04/25/2024

    1 star
    When I moved into the area a few years ago I thought that this *might* be a good way to connect to the community. Well it's been a headache ever since. After seeing the drama, I immediately left. I tried deleting my account. I've been asking them for at least 2 years to stop emailing me, but yet again this morning I got another email! Just like all social media, next door is just more online garbage. No matter how many times I've asked them to stop emailing me, they respond and say that they will, but they never do. This sham website has nothing to offer any community, it's just another toxic platform for mentally ill people.
  • Review fromKurt F

    Date: 04/23/2024

    1 star
    My account got suspended seemingly due to my conservative views and arguments against the leftist propaganda.
  • Review fromPam J

    Date: 04/23/2024

    1 star
    I joined NextDoor in 2022. I just read posts and did not engage with anyone. In April 2024, I posted items for sale. The sale items were never responded to. I adjusted my price thinking it was too expensive. Then I noticed I was in the wrong neighborhood. I tried to change the neighborhood but had to set up a new profile and could not upload the items. Then the website refused to let me change the neighborhood. I deleted the items for sale and deleted my profile.

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