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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08/5 stars

Average of 365 Customer Reviews

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Review Details

  • Review fromLarry W

    Date: 09/01/2024

    1 star
    Worst app! Ive had it for 4-5 months and have been suspended 5 times for spam. Its jealous members who report you and the administration doesn't even look into the actual cause. Its highly frustrating. I work in my industry solo and i simply show cased my home projects at my own house and they indefinitely suspended my account. Its just way too ****. ZERO STARS. They left a hotrible taste in my mouth. I dont understand how i can be highly recommended as a contractor on there, then i show off the results and the customers on the app (who i met on there) praises me as a person and contractor how the admin shuts me down. The whole point is to find trusted reliable contractors as well as other things. Being able to not share that is contradicting the use of the app.
  • Review fromPatrick B

    Date: 08/30/2024

    1 star
    I am filing this complaint against Nextdoor for discriminatory practices and racial bias. As an African American account holder, my profile was unjustly suspended due to an alleged violation of their guidelines, despite my repeated efforts to explain that my profile picture did not advertise any business. I reached out multiple times, providing clear evidence that I did not violate any rules, yet Nextdoor ignored my concerns and upheld their decision without valid justification. Their refusal to reinstate my account, despite the facts and their dismissive responses, reflects a racially prejudiced stance against black users. This discriminatory treatment has caused significant distress and harm to my reputation within my community. I demand an investigation into ********'s racially biased practices and appropriate corrective actions to ensure fair treatment for all users.
  • Review fromCarolle B

    Date: 08/27/2024

    1 star
    They don't even get 1 star!Over Zealous moderators or "leads" inflict suspensions if a member disagrees with their opinion. Such has happened to me. Don't suspension I wad not notified of ****** appears it's at a moderators whim to suspend if you don't agree with their viewpoint. She shouldn't have been commenting on another members post to begin with. Then to dictate to me on what I should do (in this case dog strollers).These Leads have too much authority and are poorly selected. I wasn't even allowed a "read only"
  • Review fromSue E

    Date: 08/27/2024

    1 star
    They suspended me for supposedly violating their "Community Guidelines." So that means that you can't give anyone information on how to find *********** can't tell someone where a puppy was found.They are ridiculous.
  • Review fromDavid B

    Date: 08/18/2024

    1 star
    My firm is not a member of Nextdoor.com, Inc.

    BBB complaint reference number 68498816D15F5

    This account set up, in my companies name is illegal.
    My firm did not authorise the set up of this account, take it down.
    Take the URL on google with my company name down, that is attached to Nextdoor

    It is also illegal to let customers put up slandering reviews on your site about my firm, and my firm have never done business with Nextdoor.com, Inc.

    Albright Painting & Construction LLC
    8801 Fast Park Drive
    Raleigh NC 27617

    CEO
    David Brown



  • Review fromJane M

    Date: 08/14/2024

    1 star
    You have to give legal docs just to have an account that can see/read anything posted anywhere (or just in your "neighborhood") on this site for "neighbors" that everyone hates(like the ads that get put in between posts like most other similar sites). I haven't even been on this site for almost a year and after reading the requirements I remember why I didn't get on it again nor give afabout making my account able to view/read any posts anywhere on it. This site isn't for ACTUAL local people it's for ads &ds that want everyones legal info like a SCAMmer/scam artist and want to harass others in their local area/s. Like newspaper sites that require viewers to pay at least twice as much as 10 years ago. "for security" LOL Even banks don't require that much sto have an online account. Just as sad: Some cities actually trust it more and post important legal/local info/updates on it before (if any) social media sites and/or email lists.Some security requirement/s is fine but a site's requirements sounding like a court house or legal forums with a lawyer? LOL is it going to be sold to Elon (or someone similar)soon? LOL (sadly that might actually make it more useful)What's the point of the site if normal people can't use it w/o giving legal s... I'm surprised this site (from phone app & non-phone version) is still the way it is and not removed or other/changed by the gov (like many other things).FYI: requiring a copy of your "legal" doc or 2 won't prove the person of the account being made there is not AI/fake, criminal, poser....
  • Review fromSteven S

    Date: 08/13/2024

    1 star
    Next door in ************ is predominantly liberal run. Politically correct. You have the right to voice and opinion, as long as it concurs with the moderator. The clinch all: your post was disrespectful .Truth is disrespectful, facts are disrespectful, honesty is disrespectful..all the enemies of Democratic Liberals..St. *********************, self considered elite, find any and all factual criticism to be disrespectful. Say they have a large Alcohol and moderate drug problem is disrespectful. So here is disrespectful
  • Review fromChris C

    Date: 08/12/2024

    1 star
    Next door says it's a non biased...it is . It booted me because it says it's my address. Bullcrap. I've tried to contact nextdoor but they blocked my emails.
  • Review fromJennifer M

    Date: 08/12/2024

    1 star
    Local leads are all racist ***** cultists, and will ban people for simply standing up for themselves against their bully friends, or really, just anything at all. They have an appeal button, but it doesn't work, and they don't answer emails sent to their @support email address. It's mostly just a waste of time.
  • Review fromPaul S

    Date: 08/07/2024

    1 star
    The nextdoor app is absolutely horrendous when it comes to customer service. They do not resolve issues and they let anyone report you without cause and automatically suspend you. Once you file an appeal or write to customer service they just send stock answers instead of investigating the matter. I feel I have been targeted by people on the app because of my popularity. They will say you broke the guidelines without explaining how. I recently put a joke up about women living longer than men and said to pick up the extra longevity I would transition to a woman. They said the word "transition" was discriminatory... This was a joke that I put up in my own joke group. Nothing discriminatory or defaming or mean spirited but yet I get suspended. This is continued targeting over the most ridiculous things and the people in customer service are either apathetic or understaffed and do not add any substance when replying If they reply at all !!! It is truly disappointing that they don't have better people investigating some of these matters as the app does have potential if it wasn't ruined by The lack of fair and intelligent customer service support. Everything is done through email there is no one to call and you can't have anything escalated to a manager as everything falls on deaf ears. I guess they'll let the same members, leads and reviewers continue to target and harass other members by colluding together to do whatever they want. It's truly the reviewers and leads that should be reevaluated time to time for falsely reporting and voting on absolute nonsense just to get people kicked off the app temporarily.*******************

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