Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08

Average of 358 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Scott A

    Date: 10/03/2024

    I notice some posts were being removed but it was unclear with term they violated. As a test we had a few of us post identical post but using opposing political parties. Again EXACT SAME post except for the names. Only those supporting Right leaning were removed. We even went so far as to have one of our people flag the left leaning post. The response given was they did not violate the terms of service. Yet somehow the right leaning post violated the terms of service. EXACT same post except the names.

  • Kevin B

    Date: 10/01/2024

    They do not support small businesses. They claimed a valid business was doing personal fundraising.

  • Joe E

    Date: 09/28/2024

    they are a leftist front pretending to be a neighborhood watch program collecting dossiers on the opposition-and what do you suppose they intend to do with that? Ask *******

  • Alyssa W

    Date: 09/25/2024

    They are biased discriminatory towards people with disabilities or autistic people. And very biased in their reviews , and decisions made by their review team .

  • Kev K

    Date: 09/25/2024

    When you are on this site they ban you for things that you did not do.

  • Jo R

    Date: 09/25/2024

    My small local business has made several attempts to advertise on this platform over the years, paid thousands of dollars like so many other businesses, and never received a single lead. They just take the money and then have the nerve to keep asking for more. This has happened to so many small local businesses, and Nextdoor is now well known as the worst platform to spend any ad money on. It's exposed as a massive scam, and it's only a matter of time before a class action lawsuit is brought against them for a very large amount of money.

  • Jay C

    Date: 09/16/2024

    Terrible management. Reported comments have zero consistency on how they're handled. How can a reviewer review himself/herself. They should be TOTALLY independent of the conversation/topic. Very poorly managed. Terrible site. If I could give zero stars, I would.

  • Howard L

    Date: 09/12/2024

    They suspend accounts if you post anything that goes against their liberal narratives. My account was suspended over this post. **********************************************************

  • Dave H

    Date: 09/09/2024

    I'm a moderator and drive a lot of positive content on Nextdoor. I get a lot of positive feedback from readers of my posted content and until recently issues were minor. Suddenly I find myself being targeted by someone best described as a professional troll. He's decided to target myself and several others filing a mountain of complaints about all of us and what we post. Nextdoor has elected to support this person and his campaign of terror despite how nonsensical his complaints are. I recently had a number of posts taken down as spam, which is looney tunes as they're reposted memes in the public domain. This harassing individual on Nextdoor has a particular nasty misogynistic slant, in that he most frequently targets women. Despite all this, Nextdoor allows this unpleasant person to operate with impunity. I find myself feeling harassed and unsupported by Nextdoor. I'm disgusted by their lack of integrity and loyalty towards members who deliver value and content to their site. For a group that seeks to monetize neighborhoods and the relationships in them, they're doing a better job of alienating people with their short sighted practices.

  • John C

    Date: 09/09/2024

    Next Door ownership uses this APP to control public opinion. I have been kicked off for responding to people making FALSE AND DEROGATORY POSTS that dont support their political view point!NEXT DOOR HAS NO OPTION TO CHALLENGE BEING SILENCED! They clearly restrain and control FREE SPEECH AGAINST THOSE WITH POLITICAL OPINIONS OPPOSITE OF THEIRS!If your in *********** a pass on this AMERICAN FREE SPEECH GESTAPO!

Nextdoor.com, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.