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Business Profile

Information Technology Services

Tally Technologies Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for this collection account with ********************** technology I have no contract with them nor bounce ai to be reporting this negative false information to my credit. Please help me get this removed as I have no other way of solving this Ive contacted the merchant multiple times at their customer service and nothing

  • Initial Complaint

    Date:03/19/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is your FINAL NOTICE regarding the inaccurate and misleading information that remains on my credit profile, despite previous disputes and verification requests. You are in violation of the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA).Under 15 U.S. Code 1681n, 1681o, and 1692k, your failure to provide accurate data and update my credit report exposes you to legal liabilities.Disputed Information Must Be Resolved:You are reporting items that violate FCRA and FDCPA guidelines. You have failed to:Ensure the maximum possible accuracy of my credit report.Provide reinvestigation results within the 30-day timeframe as required by 15 U.S.C. 1681i(6).Correct billing errors under 15 U.S.C. 1666(b), including late payments that must reflect "paid on time."TALLY TECHNOLOGIES INC Account Number: **********Under 15 U.S.C. *******, provide any written consent bearing my signature authorizing this account. If none exists, delete it immediately. Additionally, unauthorized inquiries on my report that violate 15 U.S.C. 1681b must be removed under identity theft provisions. I demand these accounts be permanently deleted.Immediate Action Required:I demand:Update inaccurate personal and financial information.Delete unauthorized accounts and inquiries.Remove derogatory items and charge-offs that violate FCRA guidelines.Failure to comply within 30 days will result in legal action seeking $5,000 per violation, including claims for:Defamation Negligent Enablement of **************************************** Injury Required Documentation:Provide within 30 days:A detailed explanation of the reinvestigation process.An updated credit report reflecting corrections or deletions.If not resolved, I reserve the right to file legal claims and escalate this matter publicly, including press releases and complaints to authorities.I look forward to your swift response.

  • Initial Complaint

    Date:11/01/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for this debt with TALLY TECHNOLOGIES INC. There is no contract between me and TALLY TECHNOLOGIES INC, and they have not provided the original contract as I requested.

  • Initial Complaint

    Date:09/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 3, 2021, I took out a $6,000 line of credit through Tally at an *****% APR. Recently, this was transferred to a loan collector, ****************** Technologies****** Since the transfer, my APR has increased to 24%. As of today, I still owe $5,500. I did not agree to this change in APR, and I was not properly informed of the transfer or the significant increase in interest.Tally violated several terms of its agreement before shutting down. They stopped accepting card payments, failed to provide the promised Tally+ service, and never lowered the APR as guaranteed in the Tally+ agreement. The transfer to ****************** Technologies, ***** a new loan servicer, was done without my consent, and I was required to sign up for a new website that seems insecure. Attempts to contact customer service have been unsuccessful, making it difficult to address these issues.

  • Initial Complaint

    Date:09/12/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with Tally because they offered a program where they a age my credit card debt and I pay them for both my cards. Every month they would send me an email saying how much they payed to my cards and then telling me how much I had to pay them. They stopped the service. I got very little notice, and they transferred my balance to a lender company. No I ended up with more debt, not only I have to finish my cards, but also that loan with the interest rate they decided. The lender company is not very communicative. I had to reach out to find out how to make payments and all the details

  • Initial Complaint

    Date:08/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been using tally for years and loved its service. Recently they closed shop and from what I understand were closing shop in waves with many clients. We were told the servicing would be sent to another lender and have received no info, and when asked about the new servicer of the line of credit, tally simply ignores the question and wont answer it. What they did is very shady and has left many clients/customers in dire financial hard ships when a service is set to pay credit cards so essentially you have a single payment rather than a payment each month for each card. It left many including my self scrambling to pay bills as they were suddenly due as tally no longer would pay them. We are left with no answers, as tally is demanding we pay the payments to them still but with no servicing or adherence to the original contract. It is almost approaching complaints to the attorney general level. Their customer service threatens to report to report to credit bureaus or debt collection agency

  • Initial Complaint

    Date:08/23/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a loan with Tally Tech. My monthly payment goes towards my payment for that loan along with to cover payment to two credit cards ***************** and Discover. I made my payment to Tally on August 9th for a total of ********. They paid my ******** express bill on August 7th for a total of ******. But did not pay my Discover bill, which was $165.00. They announced they are shutting down on August 12th. However I never received notice from them until I reached out, on August 22nd, about my Discover bill not being paid. Due to shutting down, they say they will not being paying my discover payment, which then is putting me in a tough spot having to also pay that in addition to already paying my monthly payment to Tally(which should be including the payment to discover).My next Tally payment is due on September 9th and is *******. I have reached out to get clarity without much help. It is not clear why my payment would still be around the same if they are no longer paying my credit card bills as well. It has also not been made clear on what is happening to making payments if the company is shutting down.

  • Initial Complaint

    Date:08/23/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been paying on my Tally loan for over a year. Tally then also paid my credit card. Tally has now decided to close due to no funding. I now have to pay this high loan and my credit card which I can not afford. It is a breach of contract.

  • Initial Complaint

    Date:08/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So Tally is supposed to give me APR of 13% when payments are made on time and they also charged me an annual fee.Being that they were closing why charge me for an additional yr when its closing.I know the interest is way more than what they pay for There's also payments that seemed to made on the tally account to my cards and they're actually not even on my account.Im not understanding the switch up in the beginning every thing to be accurate as of lately its not For instance on Aug 4 the said they made a payment but didnt and then my minimum went from 106 to 147 like how is that

  • Initial Complaint

    Date:08/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got swept into the consolidation payment plan with low APR only to be baited and switched. This company has never kept it's word on anything. If I was late on a payment due to low funds during the month, I would receive an email telling me if I'm having trouble paying they could offer me a payment plan however when I inquired about this it was met with nothing but an agent trying to schedule my full payment at that time. They said they were not able to offer payment plans however that's the email they send out! They have been sneaky in their practices and not forthcoming.

Tally Technologies Inc is NOT a BBB Accredited Business.

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