Reviews
This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,154 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoel R
Date: 09/21/2022
5 starsthe response was quick very quick and I was pleased with the results. ****************************
JustAnswer
Date: 09/22/2022
Awesome to hear. Thanks for sharing your experience!Review fromJohn A.
Date: 09/21/2022
5 starsAwesome was very patience and knowledgeable. Help all the way. Thanks keep up the good work.JustAnswer
Date: 09/22/2022
You're very welcome!Review fromWanda N
Date: 09/21/2022
5 starsDr. ******* was so helpful with my stressed, sick fur baby. Her guidance helped him feel better. Still taking him for an in person vet visit, but couldn't get in for a few days. Dr. ********* help kept him hydrated and eating during the wait. Many thanks! WNJustAnswer
Date: 09/22/2022
You're welcome. I am glad your fur baby is doing better!Review fromIvanell H
Date: 09/21/2022
5 starsI enjoy using JustAnswer for appraisals of vintage and antique items for my antique booth. The appraisers are courteous and knowledgeable. A great service!!JustAnswer
Date: 09/22/2022
Awesome to hear! We have thousands of Expert in many different categories! If you have more questions, let us know. :)Review fromJoe V
Date: 09/21/2022
4 starsEverything was great until I checked n credit card and I was charged more than I was led to believe.JustAnswer
Date: 09/22/2022
Hello ***,Thank you for using JustAnswer! I'm glad ****** was able to help you with your ice maker! (I might have to reach out to him about mine!)I have refunded the membership fee which means that you won't see any recurring charges. If you need more assistance from the Experts on the site, you are now on a question-by-question payment plan. Please reach out to my team if you would like to turn your membership back on or further assistance. ***************, JustAnswer ************* For further assistance please contact us here:********************************** or *******************Review fromRichard D
Date: 09/21/2022
5 starsThe expert was very knowledgeable with the clothes washer. I was able to fix a simple problem that would otherwise cost me a new clothes washer to replace.JustAnswer
Date: 09/22/2022
This is great to hear! I am glad the JustAnswer Expert was able to help you fix your washed and avoid the large cost of replacing one! Let us know if you have questions in the future.Review fromDonald K
Date: 09/21/2022
5 stars*****************************, DVM, was a true professional. I have practiced law for three decades now and I interact with medical professionals all the time - ******************** was fast, accurate, kind, and gave us great advice on how to proceed. Two thumbs up!JustAnswer
Date: 09/22/2022
I will pass your feedback to ********************. I appreciate you sharing your positive experience!Review fromJeannette A
Date: 09/20/2022
5 starsThank you. I had no idea what Just Answer was. I was accidentally directed to you. I was charged three times. But after I reached out to you, I was totally refunded. This is a pleasant surprise in a world where people sometimes take advantage of a 78 yr old senior who is a *********** senior and is not very good with technology, and a Spanish speaking person. For all your help I thank you and appreciate what you did. God bless you all.JustAnswer
Date: 09/22/2022
I am glad our **************** team was able to resolve your issue! You're welcome. :)Review fromCarey W.
Date: 09/20/2022
4 starsThe man who helped me with my refrigerator was good and seemed to know what he was doing. My only problem is that he sent me a list of people who could come out to actually fix my refrigerator. Of the three places he sent me, only one could fix refrigerators. One fixed sewing machines, and the other one only fixed heating and air conditioners.JustAnswer
Date: 09/22/2022
Thanks for sharing your feedback. I will pass this to the team. I am glad though that you were ******** your items. :)Review fromCaroline D
Date: 09/20/2022
5 starsMy 18 year old dog has had diarrhea for almost a week. I decided to call the on-line vet to see if anyone had any suggestions for her. I found the vet to be very kind and she asked quite a few questions before giving me some suggestions. She suggested an anti diarrhea liquid medication but unfortunately I could not find it here in ******. I have ordered something similar on Amazon and it is supposed to arrive today. Other that, the usual suggestions about rice and boiled chicken. This did not impress my old dog but she was hungry so she ate it. She had another bout of diarrhea this morning but has settled down now. Hopefully Amazon will deliver the medication soon.JustAnswer
Date: 09/22/2022
I am very glad the JustAnswer Vet was able to answer your questions. I hope your dog is doing much better!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.