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Business Profile

Ecommerce

JustAnswer
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

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JustAnswer has 2 locations, listed below.

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    Customer Review Ratings

    3.7

    Average of 9,230 Customer Reviews

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    Review Details

    • Susan M K

      Date: 09/03/2025

      Juris Guru was very helpful. concise. and thorough on understanding the situation and determining my direction to solve my problem.

    • Cliff W

      Date: 09/03/2025

      I'm only UPSET to learn that the COST for asking a legal question was more then the $2 that was shown. At the time I was very angry and didn't read all of the fine print. When a person is in a personal struggle and doesn't think correctly you make RUSHED reactions that can cost you. The lawyer that answered my question was amazing. My BIGGEST issue is that the JUSTANSWER site MISLED me to believe that it only costed $2 and to find out that it costed me $68 ************************************ #LESSON LEARNED

    • Christopher G

      Date: 09/03/2025

      Great service and I will use them in the future when I have a question.

    • Carol S

      Date: 09/03/2025

      He was very thorough. The info was easy to understand.
      My only problem was that while typing my info I could not see that what I was typing was accurate as that part of the screen was obscured.

    • mindy m

      Date: 09/03/2025

      Dr. Rich was amazing, answered all my questions and concerns and let me know who to proceed with a plan for my cat.

    • Helen U

      Date: 09/03/2025

      This site was easy to navigate and very helpful. My tech support person was knowledgeable and helped me fix my problem in minutes! Id use them again for my tech issues.

    • Dinna G

      Date: 09/03/2025

      ******** was excellent !!! We got the answers we needed to resolve this matter.

    • Linda M

      Date: 09/03/2025

      My contractor was trying to convince me that he could install my flooring by hammering staples down onto the subflooring. Plus he had damaged the subflooring and wasn't going to level it out. That didn't seem right to me so I asked Just Answer and they verified that I was correct and had I let this contractor proceed it would have ruined my floors and voided the warranty on my $25,000 flooring. Absolutely worth the cost to join. It saved us thousands of dollars!

    • Teinna D

      Date: 09/03/2025

      This is a scam no one called they charged 50 dollars. I want my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!

      JustAnswer

      Date: 09/04/2025

      Hello Teinna, Thank you for your review. We want to make sure you're fully informed and supported. When you posted your question, you opted into our monthly membership program, which includes automatic billing to maintain uninterrupted service. You should have encountered a message similar to this during sign-up: **************************************************** *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction.The membership fee has been refunded, and Ive confirmed that your membership is now deactivated. Feel free to reach out if you need any additional ********************** JustAnswer ************* ********************************** or ************

    • Vikki S

      Date: 09/03/2025

      Very attentive to my concerns and thorough in interactions and answers

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