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Business Profile

Computer Software Developers

Zendesk

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Visit Website(888) 851-9456Email BusinessWrite a Review

About

Overview

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Headquarters

Zendesk

181 Fremont St.

San Francisco, CA 94105

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Find a Location

Zendesk has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Headquarters Location

      Zendesk

      181 Fremont St. San Francisco, CA 94105

    • Zendesk

      989 Market St San Francisco, CA 94103

    • Zendesk

      410 Townsend St Ste 3850 San Francisco, CA 94107-1537

    • Zendesk

      25 W Main St Ste 800 Madison, WI 53703

    BBB Accreditation & Rating

    Zendesk is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    D-

    Reasons for rating

    • Failure to respond to 53 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    This company offers computer software, publishers and developers.

    Years in Business: 18

    Products and Services

    This company offers Customer service software tools for businesses of all sizes.

    Business Details

    Local BBB:
    BBB serving the San Francisco Bay Area and Northern Coastal California
    BBB File Opened:
    6/6/2011
    Business Started:
    10/1/2007
    Business Started Locally:
    10/1/2007
    Business Incorporated:
    4/12/2010
    Type of Entity:
    Corporation
    Business Management:
    Ms. Amanda Kleha, GM Online Business
    Mr. Marcus Bragg, SVP Customer Success
    Mr. Mikkel Svane, CEO & Founder
    Number of Employees:
    1000

    Additional Contact Information

    Principal Contacts
    Mr. Mikkel Svane, CEO & Founder
    Customer Contacts
    Mr. Mikkel Svane, CEO & Founder
    Fax numbers
    Primary Fax: (415) 644-5778
    Additional Phone Numbers
    Other Phone: (415) 418-7506
    Other Phone: (888) 670-4887
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Additional Information

    Business Categories
    Computer Software Developers

    Latest Reviews

    • Leah W

      "We had an extremely frustrating experience with Zendesk that forced us to cancel our subscription after more than a year of unresolved technical and billing REMOVEDFebruary 2024, we opened a ticket because emails were not reaching the Zendesk dashboard. We connected Zendesk with our IT partners, yet months passed with delays and non-responsiveness." ... Read full review

    • Gary S

      "I ordered a product from them, after receiving it I decided it wasn't what I was looking for I asked for a return address and full refund I keep getting the run around"

    • michael g

      "I ordered the wrong size and didnt realize it till I opened it. Because of this they will not exchange it or refund me."

    View all Reviews

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