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          Find a Location

          Zendesk has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Zendesk

              410 Townsend St Ste 3850 San Francisco, CA 94107-1537

            • Zendesk

              1 S Pinckney St Ste 610 Madison, WI 53703

            • Zendesk

              25 W Main St Ste 800 Madison, WI 53703

            Business ProfileZendesk

            Computer Software Developers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            410 Townsend St Ste 3850

            San Francisco, CA 94107-1537

            Visit Website
            Email this Business
            (415) 418-7506

            Customer Reviews

            1/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            64 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers computer software, publishers and developers.

            Products & Services

            This company offers Customer service software tools for businesses of all sizes.

            Business Details

            This is a multi-location business.

            Find a Location

            Zendesk has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Zendesk

                410 Townsend St Ste 3850 San Francisco, CA 94107-1537

              • Zendesk

                1 S Pinckney St Ste 610 Madison, WI 53703

              • Zendesk

                25 W Main St Ste 800 Madison, WI 53703

              Headquarters
              410 Townsend St Ste 3850, San Francisco, CA 94107-1537
              Email this Business
              BBB File Opened:
              6/6/2011
              Years in Business:
              16
              Business Started:
              10/1/2007
              Business Started Locally:
              10/1/2007
              Number of Employees:
              1000
              Business Management
              • Ms. Amanda Kleha, GM Online Business
              • Mr. Marcus Bragg, SVP Customer Success
              • Mr. Mikkel Svane, CEO & Founder
              Contact Information

              Principal

              • Mr. Mikkel Svane, CEO & Founder

              Customer Contact

              • Mr. Mikkel Svane, CEO & Founder
              Additional Contact Information

              Fax Numbers

              • (415) 644-5778
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              64 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/27/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              In January and February 2023 I was charged twice for access to the Fitbod app through iOS. I am requesting a credit for this years subscription to make me whole for the overcharge. I have spoken with Apple and zendesk and they each point to each other.
              Read 63 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Reid S

              01/18/2024

              If I could give 0 stars I would. This company lied to me about a product and then reinforced that lie a week later before completely stoping communication. I have not heard from them in over 2 weeks. Completely unprofessional
              Read 11 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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