Reviews

Review Details

• Review fromtanner p

  Date: 09/11/2026

  1 star
  I sent multiple emails to air table prior to our renewal date, never heard back from our REMOVEDconveniently they responded weeks after our renewal processed charging us $15,000... apparently our representative was on vacation. I guess not knowing some dude's schedule we've never even heard of is a $15,000 mistake of mine. their platform is so bare anyways, that without paying a developer a ton of money is just a overpriced, and more predatory REMOVEDsheets. I didn't know being more predatory than REMOVEDwas even possible.

• Review fromCameron K

  Date: 04/27/2026

  1 star
  Just a really opaque and predatory company. You are literally one of the most recommended database tools for the modern era and yet you feel the need to exploit consumers.

• Review fromCallie C

  Date: 04/04/2026

  1 star
  I signed up for a free trial with Airtable and was later charged when the trial ended. After being charged, I attempted to cancel my subscription and remove my payment method.The cancellation process was not clear or straightforward. There is no obvious cancel subscription optioninstead, users must downgrade to free, which is not clearly explained as cancellation. After doing this, I was still unable to remove my payment method because the system states that payment methods cannot be removed while a billing cycle is active.Additionally, there is no clear way to contact a live support representative. I was only able to interact with an automated chatbot, which did not fully resolve my concerns.This process is confusing and creates uncertainty about whether the subscription has actually been canceled and whether future charges will occur. It also prevents users from removing their payment information, which is concerning from a consumer standpoint.I am requesting:1.Written confirmation that my subscription has been fully canceled and that I will not be charged again.2.The ability to remove my payment method immediately upon cancellation.3.Clearer and more transparent cancellation instructions for users.This experience does not align with expectations for a straightforward and consumer-friendly cancellation process.

• Review fromAlex B

  Date: 02/26/2026

  1 star
  Unsubscribing from emails is impossible. Like I actually cant do it. their phone number on credit card statements is a robo voice who tells you to email an address that you can't understand. Very frustrating, they should be fined or have their license revoked. I have spent probably 2 hours of my life unsubscribing from a "free" subscription. I would leave zero stars if it was possible