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Intelius.com
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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Intelius.com has 8 locations, listed below.

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    Customer Review Ratings

    1.41

    Average of 131 Customer Reviews

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    Review Details

    • Crystal B.

      Date: 12/05/2022

      I was trying to find out who kept calling me so I thought I would try Intelius. I gave them **** and **** because It said that a report on there for the phone number I was searching. When I went to open the report, nothing was there. Matter of fact, It wasn't only not there, there was a "problem loading". That was a week or so ago and it still isn't able to load. So , I emailed the center to let them know this and asked them to cancel and give me my money back (since it was not working). I have not heard one thing, until they charged me again. This time they charged *****. I am very unsatisfied. I mean if there is a glitch, then I shouldn't have to pay for anything. I just want all my money back.

      Intelius.com

      Date: 12/09/2022

      Hi *******, ,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from Intelius, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. Sincerely,Intelius Support

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