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Intelius.com
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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Intelius.com has 8 locations, listed below.

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    Customer Review Ratings

    1.34

    Average of 116 Customer Reviews

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    Review Details

    • Bobby D

      Date: 08/31/2025

      This ***** dont get it it makes you go to trough trouble for 10 minutes just for you to have to pay

      Intelius.com

      Date: 09/02/2025

      Dear *****,Thank you for sharing your feedback. Were sorry to hear about your experience and appreciate the chance to ********** be transparent, Intelius does not provide services for free. We compile public record information from numerous sources, which requires financial resources to maintain, organize, and present in a way that is easy to use. While these records are publicly accessible, the value of our service lies in saving you the time and effort it would otherwise take to track them down individually.We also work hard to keep our services affordable. Before entering any billing information, all pricing details are clearly displayed here: *****************************************. Our Terms of Use, available at **********************************************, provide additional information regarding membership plans and billing.If you have further questions or would like personalized assistance, our customer care team would be happy to help. You can reach us at ************, Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,?Intelius Support

      Intelius.com

      Date: 09/02/2025

      Dear *****,Thank you for sharing your feedback. Were sorry to hear about your experience and appreciate the chance to ********** be transparent, Intelius does not provide services for free. We compile public record information from numerous sources, which requires financial resources to maintain, organize, and present in a way that is easy to use. While these records are publicly accessible, the value of our service lies in saving you the time and effort it would otherwise take to track them down individually.We also work hard to keep our services affordable. Before entering any billing information, all pricing details are clearly displayed here: *****************************************. Our Terms of Use, available at **********************************************, provide additional information regarding membership plans and billing.If you have further questions or would like personalized assistance, our customer care team would be happy to help. You can reach us at ************, Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,?Intelius Support

    • Jonathan T

      Date: 08/22/2025

      Work got what I needed also very easy to sign up at the low rate for plus the 5-day free trial worked out for me

    • Johnathan F

      Date: 08/19/2025

      Pretends to be free and then says you have to pay after it wastes ten minutes of your time

      Intelius.com

      Date: 08/20/2025

      Dear *********, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,Intelius Support

    • Sherry H

      Date: 08/19/2025

      Good app to visit. Online service has a true way

    • Lisa F

      Date: 08/12/2025

      Iit says free but charges $5.95 then $39 a month

      Intelius.com

      Date: 08/13/2025

      Dear ****,Thank you for getting in touch. To clarify, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. While this information is publicly available, it requires financial resources to create and maintain a platform that efficiently identifies relevant details and presents them in a user-friendly format.Our goal is to offer these services at a reasonable and budget-friendly cost, and all billing details are clearly provided before a customer is able to register. You can review our pricing here: ***************************************** and our Terms of Use here: **************************************************** the email address and name provided in your review, we located an account that was canceled on August 4, 2022. If you believe this is in error or you have another account, please provide:First and last name used on the account Email address registered to the account First 6 and last 4 digits of the card used ****** email address or ****** transaction ID (if applicable)Please contact our Customer Support team at ************ or via our chat support at *****************************************. We will be happy to review your account and work with you toward a resolution.Sincerely,Intelius Customer Support Team

      Intelius.com

      Date: 08/13/2025

      Dear ****,Thank you for getting in touch. To clarify, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. While this information is publicly available, it requires financial resources to create and maintain a platform that efficiently identifies relevant details and presents them in a user-friendly format.Our goal is to offer these services at a reasonable and budget-friendly cost, and all billing details are clearly provided before a customer is able to register. You can review our pricing here: ***************************************** and our Terms of Use here: **************************************************** the email address and name provided in your review, we located an account that was canceled on August 4, 2022. If you believe this is in error or you have another account, please provide:First and last name used on the account Email address registered to the account First 6 and last 4 digits of the card used ****** email address or ****** transaction ID (if applicable)Please contact our Customer Support team at ************ or via our chat support at *****************************************. We will be happy to review your account and work with you toward a resolution.Sincerely,Intelius Customer Support Team

    • Lori P

      Date: 08/11/2025

      A the information u showed me was all I needed to see this app does not hav update information and you want to charge customers a fee for false Information

      Intelius.com

      Date: 08/12/2025

      Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,Intelius Support

    • No W

      Date: 08/01/2025

      I decided to test it by searching my number and sure enough, it gave me all fake results, I'm apparently an entire city from where I actually am, and my carrier is wrong, the entire thing was just completely false. Not to mention the advertisement said results are free and at the end they want to charge for it, how is that free?!?!

      Intelius.com

      Date: 08/04/2025

      To Whom It May Concern: As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Also, to be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,Intelius Support

    • Elsie B

      Date: 07/22/2025

      This company is ruthless. They take advantage of seniors or anyone they can financially rip off. They charged me twice and justified it. Would not reimburse me, even though I had canceled my account. I did make a mistake on my account however called immediately and they wouldnt remove the charge. Spoke with a supervisor and she was nasty. Probably gets a bonus for taking advantage of people. Its disappointing company has to go to extremes. Guess business isnt too good for them, so have to resort to be underhanded and heartless

      Intelius.com

      Date: 07/23/2025

      Dear *****,Thank you for getting in touch. We regret that your experience didnt meet expectations. No customer should ever feel taken advantage of, and we understand how frustrating billing concerns and customer service issues can be.After reviewing your account, our records show that a refund had already been issued previously. In line with our company policy, were unable to issue any additional refunds beyond what was already processed.We aim to treat all customers with fairness and respect, and were sorry if your experience with our team did not reflect that. Your feedback has been shared internally as we continue working to improve our service.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

      Intelius.com

      Date: 07/23/2025

      Dear *****,Thank you for getting in touch. We regret that your experience didnt meet expectations. No customer should ever feel taken advantage of, and we understand how frustrating billing concerns and customer service issues can be.After reviewing your account, our records show that a refund had already been issued previously. In line with our company policy, were unable to issue any additional refunds beyond what was already processed.We aim to treat all customers with fairness and respect, and were sorry if your experience with our team did not reflect that. Your feedback has been shared internally as we continue working to improve our service.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Kris H

      Date: 07/03/2025

      The works was terrible. I really feel like its gonna crasy

    • Sally S

      Date: 06/30/2025

      Stay away from this company. Tried person I know personally, a first cousin. I gave age, city, state accurately. Results were for person different age and location. Had account 3 days, cancelled immediately.

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