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Intelius.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Intelius.com has 8 locations, listed below.

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    Customer Review Ratings

    1.3

    Average of 108 Customer Reviews

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    Review Details

    • John R

      Date: 06/01/2025

      John R

      Date: 06/01/2025

      I do not want nothing free but will like to see a least 1 proof that this work, I already have to cancel ,for no working

      Intelius.com

      Date: 06/03/2025

      Dear ****, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Brad T

      Date: 05/26/2025

      Brad T

      Date: 05/26/2025

      *****, claims free service, but requires payment prior to providing information.

      Intelius.com

      Date: 05/27/2025

      Dear ****, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • John H

      Date: 05/25/2025

      Great app an pretty accurate couldnt be more happier with results

    • Ricky P

      Date: 05/23/2025

      Ricky P

      Date: 05/23/2025

      They advertise their services as being FREE and of course after 10 hoops it is NOT FREE. THE WHOLE SYSTEM IS MADE TO MAKE IT DIFFICULT TO CANCEL A SUBSCRIPTION AFTER THEY ADD ADDITIONAL CHARGES TO YOUR ACCOUNT. ****! ****! I DON'T SEE HOW THEY GOT AN "A" RATING? DON'T USE IT!! A TRAP!! I used the site to check on a company to verify if it was legit and I never got my report. WISH I COULD GIVE IT A 1/2 STAR!!

      Intelius.com

      Date: 05/27/2025

      Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Customers are able to cancel online from within the account, through our Customer Phone Support, or by sending an email to our customer support team. We have cancelled all memberships as of May 23, 2025, and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Brittanie D

      Date: 04/12/2025

      Great app. U catch a lot ppl lying outta they mouth lol

    • Christina P

      Date: 04/12/2025

      Christina P

      Date: 04/12/2025

      They claim to be "free", yet after you wait forever for the information to load, you get your choice of "options" Then they ask you fora credit card. Definitely a scam!

      Intelius.com

      Date: 04/14/2025

      Dear *********,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Gene E

      Date: 04/08/2025

      Gene E

      Date: 04/08/2025

      I brought this site up... entered my name and email to create an account, and was going to look for a phone number to search. I decide not to go further since intelius wanted my credit card information. I then exited the site. Unfortunately now they have my email and are constantly hassling me with emails daily. anywhere from 5 to 10 asking me to finishing registering my account. Think about how unscrupulous this site is. They do not leave a customer service phone number on their site to contact them. It is basically entrapping you to provide your credit card number.The only way to cancel your account is by supplying your credit card number and completing your account creation. Once your account is created, supposedly you would be able to unsubscribe. www.intelius.com messages. Do not, I repeat do not put your email on this ********* Advice: In the future...If you receive a phone call that is from an unknown number, Block it and delete it from your phone. If they do not leave a message when calling it is either a scam or phishing call to let them know it is an active phone number. Once you say Hello, the number calling you knows it is an active number and your number is sold to other scammers.

      Intelius.com

      Date: 04/10/2025

      Dear ****,Thank you for taking the time to share your feedback. Were very sorry to hear that your experience with Intelius did not meet your expectations.Pursuant to the Intelius privacy policy, by submitting your email address via our site, you consented to receive emails from Intelius, our affiliates, and third parties concerning promotional offers unrelated to Intelius. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email. Your email address provided has been unsubscribed from receiving emails from Intelius.Please note that account creation is not necessary to unsubscribe from our notifications. Our records indicate that no Intelius account was created with the email address you provided.Our contact information is available on our homepage via the 'Customer Support' link in the top right corner and the 'Contact Us' link at the bottom.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Linda K

      Date: 04/06/2025

      Linda K

      Date: 04/06/2025

      They advertise their services as being FREE and of course after 10 hoops it is NOT FREE. ************** I hate lying and liars

      Intelius.com

      Date: 04/08/2025

      Dear *****, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

    • Judy M

      Date: 03/24/2025

      Judy M

      Date: 03/24/2025

      When I clicked on the report. It said no longer available. I just did the search. Scam

      Intelius.com

      Date: 03/26/2025

      Dear ****,Thank you for bringing your concerns to our attention. We appreciate the opportunity to address them.After reviewing your account, we found that the phone number you searched did not return any publicly available records in our database at the time of your inquiry. This can happen for a number of reasons, including if the number is newly issued, unlisted, associated with a minor, or simply not included in the public records and third-party sources we are legally allowed to access and display. As a result, the system displayed the message indicating the report was no longer available.We want to assure you that Intelius does not create or alter information, and we do not show results unless data exists from verified public sources. Our service operates in full compliance with applicable privacy and consumer data ******* of today, your account has been fully canceled, and we have processed a complete refund back to the original payment method used during enrollment. Please allow 35 business days for the refund to appear, depending on your financial institution.If you have any additional questions or need further assistance, please dont hesitate to reach out to our customer support team at ************ or by emailing [email protected]. Were available from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET) (holiday hours may vary), and were happy to help.Sincerely,Intelius Support

    • James S

      Date: 03/16/2025

      James S

      Date: 03/16/2025

      This is not a background check website. The subject in question shows no results from this service. They in fact have 2 federal hate crimes and a *** crime on a minor both in feeder and criminal records and various state records. This service confirms the correct person and locations but no results. No customer service, difficult to cancel services, and no options for refunds. This is only a gossip site.

      Intelius.com

      Date: 03/18/2025

      Dear *****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded *****' account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius Support

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