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Business Profile

Drop Shipper Mailing Services

Jerry (001) - YASFBARA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 97 total complaints in the last 3 years.
  • 90 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/6/2024, I purchased online 3 dog beds, size large for my 3 dogs. After not getting confirmation of my payment and order no. I checked reviews of this company and found that they are scamming people. I emailed them to tell them to cancel order and not ship. Within days they send email saying they were shipping. I again emailed I do not want the beds, I am getting them elsewhere -- they refused to cancel and sent a very small package that could never contain one dog bed let alone. I sent it back RETURN to SENDER -- they sent it back 3X -- I spent $28.00 and sent it Registered mail -- a couple of days later they sent it to me a 4th time.

    Business Response

    Date: 11/26/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell dog beds or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I can't attach the charging cable to the phone, it's like I'm trying to attach 2 magnets, they reject each other. Phone is useless because it can't be charged.

    Business Response

    Date: 12/02/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell charging cables or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/24/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an Amazon returns box for $61.26. What I recieved was 2 items worth maybe *****. This was grossly misrepresented. There is a set of earbuds and some Made in ***** charging cables. That's it!!!!! I want to be sure that people thinking of getting this "Lucky Box" know that it is a scam. I'm basically embarrassed to get 'taken.

    Business Response

    Date: 11/26/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell returns boxes or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/24/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered two beanies for the coming winter months. One has cuts all over the rolled up part of the beanie which is yellow and adult size. The other is a red beanie and is a small childs size.

    Business Response

    Date: 11/26/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell beanies or any similar products. Our website, ***************************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

    Customer Answer

    Date: 11/26/2024

    The package that the contents were sent have your exact business information.

  • Initial Complaint

    Date:11/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received my product but the glass was shattered

    Business Response

    Date: 12/02/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell the photo. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/19/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered two handbags from a company called MarbellaClo and they use Jerry Yasfbara for their products and shipping. I ordered the bags on 10/17/2024 and didnt receive them until 11/13/2024. I emailed them that same day as well as 11/17/2024 and 11/19/2024. I have contacted this company several times regarding a return and refund for the products Ive purchased. The items do not look like the photos online and they also came defective. Per their return policy, they offer a full refund for defective items. I have not received any communication back aside from an automated message saying someone would reach out in 2 business days (its been almost a week now). Ive read several reviews online saying this company is a scam. I spent $62.90 on their purses and would like a full refund. Im happy to return the products as they have never been used.

    Business Response

    Date: 11/20/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell bags or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/17/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a package addressed to me from Jerry (001)Yasfbara at ****************************************************************. It was not something I had ordered or even did any search anywhere for anything similar to the item. The item was a pack of playing cards with a really bad photo of two women who supposedly got married on 2024/08/01 (that's how the date was printed on this little box the cards came in. It says *************** on the box. There was no info provided except a "thank you for your purchase" and a website that took me to ********* outlook! ************************ Again, I did not order or even see anything like this online. I don't understand why someone would take the time to send me something like this. What are they trying to get out of doing this? I saw at BBB that others have received other items from this person.

    Business Response

    Date: 11/26/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell playing cards or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/14/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/26/2024 ORDERED FROM ****** WEBSITE AND BILLED BY ******. RECVD 11/13. WRONG COLOR, SIZE AND STYLE AND NOT CLARKS. CALLED THE PHONE NUMBER FROM A WEB SEARCH FOR JERRY (001) YASFBARA ********************************************************* **************************. THE PERSON THAT ANSWERED SAID SHE HAS BEEN GETTING HUNDREDS OF CALLS COMPLAINING ABOUT WRONG ITEMS AND SHE HAS NOTHING TO DO WITH JERRY'S BUSINESS.MANY COMPLAINTS. NO PAPERWORK/RECPT WAS INCLUDED.

    Business Response

    Date: 11/15/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell ****** or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/10/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from two companies on line through *******. When I tried to contact the companies when I did not get the merchandise they did not exist on line. ******* paid these companies without checking if they even existed.

    Business Response

    Date: 11/11/2024

    Hello there,

    Thank you for reaching out to ***

    To assist you further and resolve this issue, could you kindly provide the name of the product in question? This will help us locate your order and address the matter as quickly as possible.

    We look forward to your response.

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:11/09/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a mineral coffee cup from their TokTok shop. The packaging was mangled. The contents of the package were completely fake. The mug had melted burn marks around the bottom, the handle and the top that discolored the mug from the rest of the coloring. The metal insert liner fell out because it had a very tiny amount of glue holding it together that came disconnected from the mug in shipment. This kind of business is the reason why people have distrust when purchasing and I plan to tell every social media network that this company is a fraud.

    Business Response

    Date: 11/11/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell mineral coffee cup or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

Jerry (001) - YASFBARA is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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