Reviews
This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 415 Customer Reviews
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Review fromDiane B
Date: 07/18/2025
5 stars**** was very thorough and easy to understand as he worked on my computer. He checked everything out to make sure it was working properly!I am so grateful to have Tech Support to check with when I have a question or problem.
RealDefense LLC
Date: 07/21/2025
Thank you, *****. We're thrilled to hear that your tech support agent was thorough and easy to understand while working on your computer and it's great to know you feel supported whenever a question or issue comes up. We truly appreciate your thoughtful feedback.
***** *.
RealDefense Reputation ManagerReview fromMichele T
Date: 07/18/2025
5 starsThe salesman really knew their product. I enjoyed speaking with them all.RealDefense LLC
Date: 07/21/2025
Thank you, *******. We're so glad to hear you had a great experience with our team and that the salespersons product knowledge made a positive impression we appreciate your feedback and kind words.
***** *.
RealDefense Reputation ManagerReview fromAllan K
Date: 07/17/2025
5 stars***** was great to work with. He figured out the problem right away and took action, also showing me how to do it in the future if it came back.Review fromGary E
Date: 07/17/2025
5 starsI recommend calling them on order to remedy any computer issues you may haveRealDefense LLC
Date: 07/21/2025
Thank you, ****. Were glad to know youd recommend our team for resolving computer issues your support and trust are truly appreciated.
***** *.
RealDefense Reputation ManagerReview fromFaith S
Date: 07/17/2025
5 starsTech Support **** was just awesome and so patient! Very much appreciated his assistance and guidance! Thank you, ****!Review fromStephen S
Date: 07/17/2025
5 starsThe technician was very patient and polite. He did his best to help me and was easy to understand. I am very pleased with his service.Review fromCathy O
Date: 07/17/2025
5 starsVery patient, knowledgeable technician. He was able to get the printer working and stayed patient with my lack of expertise.Review fromJoanna B
Date: 07/17/2025
2 starsThe software is fine. But how strange to charge $55 for a year's subscription and $19.99/month for support after one month of free support. Of course, I did not cancel the support; it was my responsibility. Read the terms and conditions carefully. The pricing for support is a price *****. I was able to cancel, but that was after I saw 2 months charges on my credit card. Watch out! While not a "scam" it is not a fair way to treat customers.Review fromLorraine L
Date: 07/17/2025
5 starsWhen in doubt call *******! They are ready to help at any timeRealDefense LLC
Date: 07/21/2025
Thank you, ********. Were thrilled to know youve had such a positive experience with our USTechSupport team and that you feel confident turning to us whenever an issue arises. Your trust and kind words mean a great deal.
***** *.
RealDefense Reputation ManagerReview fromRobin M
Date: 07/17/2025
5 starsThis was most helpful I would recommend it to anyone.RealDefense LLC
Date: 07/21/2025
Thank you, *****. We're so glad to hear that the support you received was helpful and that you'd feel confident recommending us to others. Your feedback means a lot, and we're always here if you need further assistance in the future.
***** *.
RealDefense Reputation Manager
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